Solving Other Problems - Epson AcuLaser CX16 User Manual

Printer/copier/scanner
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Solving Other Problems

Symptom
Machine power is
not on.
The control panel
displays TONER
LOW much sooner
than expected.
Cannot print the
machine status list.
When the paper
type or paper size
for Tray 1 is
changed, Check
Fax Mode appears.
(AcuLaser CX16NF
only)
Cause
The power cord is not correctly
plugged into the outlet.
Something is wrong with the
outlet connected to the
machine.
The power switch is not correctly
turned on (I position).
The machine is connected to an
outlet with a voltage or
frequency that does not match
the machine specifications.
One of the toner cartridges may
be defective.
Printed with heavy toner
coverage.
The tray is empty.
There is a media misfeed.
If a fax is received, it could not be
printed on paper of the currently
specified type or size. However,
copy and print operations can be
performed.
AcuLaser CX16 Series
Printer / Copier / Scanner User's Guide
Solution
Turn off the machine, confirm that the power cord is
correctly plugged into the outlet, and then turn on the
machine.
Plug another electrical appliance into the outlet and see
whether it operates properly.
Turn the power switch off (O position), then turn it back to
the on (I position).
Use a power source with the specifications listed in appendix
A, "Technical Specifications" on page 207.
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
See specifications in Appendix A "Technical Specifications"
on page 207.
Check that at least Tray 1 is loaded with media, in place, and
secure.
Clear the media misfeed.
Press the Fax key, and then check the error details.
To print a received fax, change the paper type to PLAIN
PAPER and the paper size to A4, LEGAL, LETTER or OFICIO.
Troubleshooting
180

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