Epson AcuLaser CX16 User Manual page 187

Symptom Cause
There are toner One or more of the toner
smudges or cartridges are defective or
residual images. installed incorrectly.
The temperature in the printer is
high.
There are toner The media path is dirty with
smudges on the toner.
back side of the
One or more of the toner
page (whether or
cartridges are defective.
not it has been
duplexed).
The photoconductor unit may
be defective.
Abnormal areas The print head window is dirty.
(white, black, or
A toner cartridge may be
color) appear in a
defective.
regular pattern.
The photoconductor unit may
be defective.
The exposure window is dirty.
Image defects. The print head window is dirty.
A toner cartridge may be leaking.
A toner cartridge may be
defective.
The photoconductor unit may
be defective.
AcuLaser CX16 Series Printer / Copier / Scanner User's Guide
Solution
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
Perform CALIBRATION in the MACHINE SETTING menu of
the UTILITY menu.
Print several blank sheets and the excess toner should
disappear.
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
Remove the photoconductor unit and check for damage. If it
is damaged, replace it.
Clean the print head window.
Remove the toner cartridges with the color causing the
abnormal image. Replace it with a new toner cartridge.
Remove the photoconductor unit and check for damage. If it
is damaged, replace it.
Clean the exposure window. For details, refer to "Cleaning
the Machine" on page 134
Clean the print head window.
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
Remove the toner cartridge with the color causing the
abnormal image.
Replace it with a new toner cartridge.
Remove the photoconductor unit and check for damage. If it
is damaged, replace it.
Troubleshooting 187