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User's Guide
Sender's Fax Number Not Displayed on Received Faxes or the
Number Is Wrong
The sender may not have set the fax header information or may have set it incorrectly. Contact the sender.
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏ Windows printer driver
Select On as the Quiet Mode setting on the Main tab.
❏ Mac OS X printer driver
Select System Preferences from the
select the printer. Click Options & Supplies > Options (or Driver). Select On as Quiet Mode.
❏ EPSON Scan
Click Configuration, and then set Quiet Mode on the Other tab.
The ADF Does Not Work
There may be dust in the hole at the front-left of the scanner glass. Clean out any dust.
Scanning from ADF Slows Down
When scanning using ADF continuously for approximately more than five minutes, scanning slows down to
prevent the scanner mechanism from overheating and being damaged. However, you can continue scanning. To
regain normal scanning speed, leave the ADF idle for at least 30 minutes. Scanning speed does not recover if the
power is off.
The Date and Time Are Incorrect
Set the date and the time correctly on the control panel. After a power failure caused by a lightning strike or if the
power is left off for a long time, the clock may show the wrong time.
Related Information
"Setup Mode" on page 18
&
Solving Problems
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
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