Solving Problems; Lcd Messages - Epson Stylus Photo RX530 Series Basic Operation Manual

Solving Problems

If you have a problem with your EPSON STYLUS
PHOTO RX, check the messages on the LCD screen,
run a nozzle check (& page 21), or see "Problems and
Solutions" on page 25.
See these sections:
"LCD Messages" on page 24 below
"Problems and Solutions" on page 25
"Contacting Customer Support" on page 26

LCD Messages

You can diagnose and solve most problems by
checking the messages on the LCD screen. If you
cannot solve the problems by checking the messages,
use the following table and try the recommended
solution.
Note:
The solutions are for problems that happen when using this product
stand alone. Refer to the online User's Guide for detailed solutions
for printing, scanning, print quality, or computer-related problems.
Icon Cause
Ink end.
The ink
cartridge is not
installed or not
installed
correctly.
No paper is
loaded in the
sheet feeder.
Paper is
jammed.
The index sheet
was not
recognized
because it is not
positioned
correctly.
The index sheet
is marked
incorrectly.
24
Solving Problems
Solution
Change the empty ink
cartridges.
Install the ink cartridge
correctly.
Load paper in the sheet
feeder. Then press x Start to
continue or y Stop/Clear
Settings to cancel. & page 4
Clear the jam, then press
x Start. & page 25
Position the index sheet
correctly on the document
table, aligning the top of it
with the left edge of the glass.
Then press x Start to
continue or y Stop/Clear
Settings to cancel.
Remove the index sheet,
mark it correctly, and try
again. & page 13
The index sheet Remove the memory card
does not match and insert the card used to
the photos on print the index sheet—or
the memory place the correct index sheet
card. on the document table. Then
press x Start to continue or
y Stop/Clear Settings to
cancel.
An error Check that the photo is
occurred during placed correctly and try
photo again. & page 6
pre-scanning.
An error Check that the film is placed
occurred during correctly and try again.
film & page 17
pre-scanning.
Not enough ink Replace with new ink
to perform head cartridges.
cleaning.
There is a Turn the EPSON STYLUS
problem with PHOTO RX off and then
the EPSON back on. If the error does not
STYLUS clear, contact your local
PHOTO RX. authorized service center or
contact Epson for a referral.
& page 26
A part on the Contact your local
EPSON authorized service center or
STYLUS contact Epson for a referral.
PHOTO RX & page 26
needs to be
replaced.
The waste ink Contact your local
pad is nearly authorized service center or
full. contact Epson for a referral.
& page 26
The memory Remove the memory card
card does not and see & page 10.
contain any
valid photos.
Memory card Remove the memory card
error. and see & page 10.
The connected Check the connection and try
camera is not again.& page 15
recognized.
The paper Set the paper thickness lever
thickness lever to the correct position and try
is set to the again.
wrong position.
No memory Insert a valid memory card
card is inserted. and try again. & page 10