Epson AcuLaser CX16 User Manual page 181

Symptom Cause
Printing takes too The machine is set to a slow
much time. printing mode (for example,
thick stock).
The machine is set to power
saving mode.
The job is very complex.
If an error has been detected
during printing job transmission
in the Copy mode, it takes a while
to process the error and resume
the printing operation.
Blank pages are One or more of the toner
printed. cartridges are defective or
empty.
The wrong media is being used.
Not all pages print. A different user accidentally
canceled the job.
The tray is empty.
A document is printed with an
overlay file which has been
created by an unsuitable printer
driver.
Some parts of the When printing envelopes, the
image are lost with zoom ratio was specified, and
2in1 copying. then 2in1 copying was set.
(AcuLaser CX16NF
only)
Machine resets or The power cord is not correctly
turns off plugged into the outlet.
frequently.
A system error occurred.
AcuLaser CX16 Series Printer / Copier / Scanner User's Guide
Solution
It takes more time to print with special media. When using
regular paper, make sure that the media type is set properly
in the driver.
It takes time for printing to start in power saving mode.
Wait. No action needed.
Wait. No action needed.
Check the toner cartridges. The image will not print correctly
or not at all, if the cartridges are empty.
Check that the media type set in the driver matches the
media loaded in the machine.
Try printing the remaining pages.
Check that the tray is loaded with media, in place, and
secure.
Print the overlay file using a suitable printer driver.
With 2in1 copying, the zoom ratio is automatically adjusted.
For 2in1 copying on media with a narrow printing area, such
as envelopes, set 2in1 copying, and then adjust the zoom
ratio, if necessary.
Turn off the machine, confirm that the power cord is
correctly plugged into the outlet, and then turn on the
machine.
Contact Technical Support with the error information.
Troubleshooting 181