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User's Guide
Sender's Fax Number Not Displayed on Received Faxes or the
Number Is Wrong
The sender may not have set the fax header information or may have set it incorrectly. Contact the sender.
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏ Control panel
Select
on the home screen, and then enable Quiet Mode.
❏ Windows printer driver
Enable Quiet Mode on the Main tab.
❏ Mac OS printer driver
Select System Preferences from the
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
❏ Epson Scan 2
Click the
button to open the Configuration window. Next, set the Quiet Mode on the Scan tab.
The Date and Time Are Incorrect
Set the date and the time correctly on the control panel. After a power failure caused by a lightning strike or if the
power is left off for a long time, the clock may show the wrong time.
Related Information
"Basic Settings" on page 152
&
Memory Device Is not Recognized
Enable the memory device in the Memory Device Interface settings on the control panel.
Related Information
"Printer Settings" on page 153
&
Solving Problems
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
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