Epson AcuLaser CX16 User Manual page 179

Symptom Cause
Media is The media is not correctly
misfeeding. positioned in the tray.
The number of sheets in the tray
exceeds the maximum allowed.
The media guides are not
correctly adjusted to the media
size.
Warped or wrinkled media is
loaded in the tray.
The media is moist from
humidity.
Envelopes, labels, postcards,
thick stock, or letterhead are
loaded in Tray 2. (AcuLaser
CX16NF only)
The recommended label sheet is
facing the wrong way in Tray 1.
Media is Envelopes are facing the wrong
misfeeding. way in Tray 1.
Unsupported media (wrong size,
thickness, type, etc.) is being
used.
The media feed roller is dirty.
AcuLaser CX16 Series Printer / Copier / Scanner User's Guide
Solution
Remove the misfed media and reposition the media
properly in the tray.
Remove the excess media and reload the correct number of
sheets in the tray.
Adjust the media guides in the Tray 1 to match the size of the
media.
Remove the media, smooth it out, and reload it. If it still
misfeeds, do not use that media.
Remove the moist media and replace it with new, dry media.
Special media must be loaded in Tray 1 only.
Load the label sheets according to the manufacturer's
instructions.
Load the envelopes in Tray 1 with the flaps facing down.
If the flaps are on the long edge (Envelope C6 and Envelope
DL), load the envelopes with the flap edge toward the
machine and the flap side facing down.
Use Epson-approved media. See "Print Media" on page 49.
Clean the media feed roller.
For more details, refer to "Media Rollers" on page 135.
Troubleshooting 179