Page 1 Facsimile User’s Guide NPD4212-00 EN...
Page 2: Copyright Notice
Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Page 3: Table Of Contents
AcuLaser CX16NF Facsimile User’s Guide Contents Chapter 1 Introduction Part Names................7 Front View.
Page 4 AcuLaser CX16NF Facsimile User’s Guide Specifying Multiple Recipients............27 Sending a Fax to Multiple Recipients (Broadcast Transmission).
Page 5 AcuLaser CX16NF Facsimile User’s Guide Chapter 6 Registering Recipients About the Dial Register Function............53 Favorite List.
Page 6 AcuLaser CX16NF Facsimile User’s Guide Appendix A Appendix Technical Specifications..............73 Entering Text.
Page 7: Chapter 1 Introduction
AcuLaser CX16NF Facsimile User’s Guide Chapter 1 Introduction Part Names The parts of the machine referred to throughout this manual are illustrated below. Please take some time to become familiar with them. Front View 1–Control Panel 2–Automatic document Feeder (ADF) 2–a:ADF feed cover...
Page 8: Rear View
AcuLaser CX16NF Facsimile User’s Guide 2–e:Document stopper Note: ❏ The ADF may appear as “document cover” in some status and error messages. ❏ Lower the document stopper when scanning Legal-size paper with the ADF. 3–Dust cover 4–Tray 1 (Manual feed tray) 5–Output tray...
Page 9 AcuLaser CX16NF Facsimile User’s Guide 4–USB port 5–10Base-T/100Base-TX Ethernet Interface port Introduction...
Page 10: Chapter 2 Control Panel And Configuration Menu
AcuLaser CX16NF Facsimile User’s Guide Chapter 2 Control Panel and Configuration Menu Fax Mode Screen Main Screen Indication Description Time Displays the time currently specified with ADMIN. MANAGEMENT/USER SETTING/ DATE&TIME in the UTILITY menu. Available memory Indicates the percentage of memory available for fax operations.
Page 11: Fax Settings
AcuLaser CX16NF Facsimile User’s Guide ❏ Fax settings Indication Description Fax quality Indicates the fax quality that is selected. For details on selecting the fax quality, refer to the Printer/Copier/Scanner User’s Guide and “Adjusting the Image Quality” on page 21.
Page 12: Entering Fax Mode
AcuLaser CX16NF Facsimile User’s Guide Indication Description Select this menu item to display the list of jobs queued for transmission and to CANCEL RESERV. delete a job. For details, refer to “Canceling a Queued Transmission” on page Note: This menu item does not appear if a destination has been specified.
Page 13: Utility Menu
AcuLaser CX16NF Facsimile User’s Guide Symbol Description Number of scanning The number of scanning document pages appears next to the icon. document pages Tone If Pulse is selected as the telephone line type, press the key to temporarily change the line type to Tone.
Page 14: Memory Reception
AcuLaser CX16NF Facsimile User’s Guide Note: To cancel the settings, press the Back key. Memory Reception Received faxes can be stored in the memory and printed at a specified time. This is convenient, for example, when confidential documents are received.
Page 15: Turning Off The Memory Rx Mode
AcuLaser CX16NF Facsimile User’s Guide 5. Use the keypad to type in the time when memory reception mode begins, and then press the Select key. The ending time input box appears. Note: To specify no start time, press the Select key without specifying a time. The password input box appears.
Page 16: Specifying Forwarding Settings
AcuLaser CX16NF Facsimile User’s Guide Note: If no password was specified, memory reception mode is canceled. 5. Enter the password, and then press the Select key. Memory reception mode is canceled. Note: If faxes are saved in memory, printing of the faxes begins.
Page 17: Chapter 3 Sending Faxes
AcuLaser CX16NF Facsimile User’s Guide Chapter 3 Sending Faxes Basic Fax Operation This section contains basic information of fax transmission. Note: Documents with the following paper sizes can be faxed. Original size: A5/A4/Statement/Letter (when using the original glass) Width: 140 to 216 mm...
Page 18 AcuLaser CX16NF Facsimile User’s Guide 3. Put the document into the ADF document feed tray face up. 4. Adjust the document guides to the document size. 5. Adjust the document image quality. Note: For details on adjusting the document image quality, refer to “Adjusting the Image Quality” on page 6.
Page 19: Sending A Fax Using The Original Glass
AcuLaser CX16NF Facsimile User’s Guide 7. Press the Start key. The document is scanned, and then the fax is sent. Note: ❏ To stop the transmission, press the Stop/Reset key. A message appears, requesting confirmation to cancel the setting. Select YES, and then press the Select key.
Page 20 AcuLaser CX16NF Facsimile User’s Guide Note: Closing it too quickly may cause the document to move on the original glass. 6. Adjust the document image quality. Note: For details on adjusting the document image quality, refer to “Adjusting the Image Quality” on page 7.
Page 21: Adjusting The Image Quality
AcuLaser CX16NF Facsimile User’s Guide Note: ❏ To stop the transmission, press the Stop/Reset key. A message appears, requesting confirmation to cancel the setting. Select YES, and then press the Select key. ❏ If the fax could not be sent (for example, because the line was busy), the automatic redial function will try sending the transmission again.
Page 22: Adjusting The Scan Density
AcuLaser CX16NF Facsimile User’s Guide ❏ FINE/TEXT: Select this setting for documents containing small print. ❏ S-FINE/TEXT: Select this setting for documents containing small print, such as newspapers, and documents containing detailed illustrations. ❏ STD/PHOTO: Select this setting for photo documents containing regular photos.
Page 23: Directly Entering A Fax Number
AcuLaser CX16NF Facsimile User’s Guide ❏ Using the phone book functions: List or search for recipients registered as speed dial numbers or group dial numbers, and then select a recipient. ❏ Using the Redial/Pause key: Specify the number of the recipient dialed last.
Page 24: Using The Speed Dial Function
AcuLaser CX16NF Facsimile User’s Guide 1. Press the Addressbook key. Note: The Addressbook key can be used if the main screen or Can Use AddressBook is displayed. 2. Press the u or d key to select the desired destination, and then press the Select key.
Page 25: Using The List Function Of The Phone Book
AcuLaser CX16NF Facsimile User’s Guide ❏ If the entered speed dial number is not registered with a fax number, the message NOT FAX NO. appears. In addition, if the entered speed dial number is not registered with a recipient, the message NOT REGISTERED! appears.
Page 26: Using The Search Function Of The Phone Book
AcuLaser CX16NF Facsimile User’s Guide Using the Search Function of the Phone Book If a recipient is registered with a speed dial number or a group dial number, the recipient can be found by using the List or Search function of the phone book.
Page 27: Using The Redial Function
AcuLaser CX16NF Facsimile User’s Guide Using the Redial Function To send a fax to the last number dialed, press the Redial/Pause key to recall the fax number. 1. Press the Redial/Pause key. Check that the desired fax number appears in the message window.
Page 28 AcuLaser CX16NF Facsimile User’s Guide ❏ Using the favorite list (including group dial destinations): Press the Addressbook key, press the u or d key to select the number of the desired speed dial or group dial destination, and then press the Select key. Then, press the Select key again.
Page 29: Sending A Fax To Multiple Recipients (Group Dial)
AcuLaser CX16NF Facsimile User’s Guide Sending a Fax to Multiple Recipients (Group Dial) Multiple destinations can be selected with a group dial destination. Note: Multiple destinations must have been previously registered with a group dial destination. For details, refer to “Registering a Group Dial Destination” on page 58.
Page 30: Sending A Fax At A Specified Time (Timer Transmission)
AcuLaser CX16NF Facsimile User’s Guide Sending a Fax at a Specified Time (Timer Transmission) A document can be scanned and stored in memory to be sent at a specified time. This feature is convenient for sending faxes at discounted calling times.
Page 31: Sending A Batch Transmission
AcuLaser CX16NF Facsimile User’s Guide 6. Press the Start key to begin scanning, and then the machine enters transmission standby mode. appears in the screen when the machine is in standby mode. Note: If you want to cancel a timer transmission, select CANCEL RESERV.. For details, refer to “Canceling a Queued Transmission”...
Page 32: Memory Transmission And Direct Transmission
AcuLaser CX16NF Facsimile User’s Guide Note: To cancel a batch transmission, select CANCEL RESERV.. For details, refer to “Canceling a Queued Transmission” on page 36. Memory Transmission and Direct Transmission There are two methods for sending documents with this machine: memory transmission and direct transmission.
Page 33: Sending A Fax Manually
AcuLaser CX16NF Facsimile User’s Guide Note: The document image quality can be adjusted. For details, refer to “Adjusting the Image Quality” on page 21. 3. Press the u or d key to select the current transmission method, and then press the Select key.
Page 34 AcuLaser CX16NF Facsimile User’s Guide Note: Manual transmission cannot be used together with duplex (double-sided) document transmission. 1. Load the document into the ADF. Note: ❏ When sending a fax manually, load the document into the ADF. An error will occur if the document is placed on the original glass.
Page 35: Sending A Fax Manually Using The On Hook Key
AcuLaser CX16NF Facsimile User’s Guide Sending a Fax Manually Using the On hook Key Note: Manual transmission cannot be used together with duplex (double-sided) document transmission. 1. Load the document into the ADF. Note: ❏ When sending a fax manually, load the document into the ADF. An error will occur if the document is placed on the original glass.
Page 36: Canceling A Queued Transmission
AcuLaser CX16NF Facsimile User’s Guide For example, if the phone number and the extension number of a recipient are registered as different speed dial destinations, the fax number of the recipient can be specified by combining the two numbers. 1. Position the document to be faxed.
Page 37: About The Fax Header
AcuLaser CX16NF Facsimile User’s Guide Note: The following types of job are displayed. ❏ MEMORY: Normal transmission queued in memory ❏ BROADCAST: Broadcast transmission ❏ TIMER TX: Timer transmission (fax) ❏ FORWARD: Forwarding transmission To check the recipients for the currently displayed broadcast transmission job, press the r key. After checking, press the Back key to return to the previous screen.
Page 38 AcuLaser CX16NF Facsimile User’s Guide Element Description Page number Shows the page number. Shown as page number/total number of pages. Note: With a transmission using the telephone or the On hook key or with a direct transmission, multiple pages are not shown.
Page 39: Chapter 4 Faxing From A Computer (Pc-Fax)
AcuLaser CX16NF Facsimile User’s Guide Chapter 4 Faxing From a Computer (PC-FAX) Sending a Fax Directly From a Computer (PC-FAX) A fax can be sent directly from a computer through USB or Network, instead of the computer document being printed, then loaded to be faxed.
Page 40: Sender Information Tab
1. Click Print in the menu of the document to be faxed. A dialog box appears, allowing you to specify the print settings. 2. Select EPSON AL-CX16NF (FAX) as the printer. 3. Click the Print button. The Destination Settings dialog box appears.
Page 41: Uninstalling The Fax Driver (For Windows)
AcuLaser CX16NF Facsimile User’s Guide Note: ❏ The fax will be sent to all destinations displayed under Destination List. ❏ To remove a destination from under Destination List, click the < button. 6. Click the Cover Sheet tab. 7. Under Select Cover Sheet, select the desired cover page format.
Page 42 AcuLaser CX16NF Facsimile User’s Guide 2. Choose Uninstall Program. 3. When the Uninstall dialog box appears, select the printer to be deleted, and then click Uninstall button. 4. The printer driver will be uninstalled from your computer. Faxing From a Computer (PC-FAX)
Page 43: Chapter 5 Receiving Faxes
AcuLaser CX16NF Facsimile User’s Guide Chapter 5 Receiving Faxes Receiving Faxes Automatically Note: ❏ When the machine is turned off, faxes cannot be received. Therefore, be sure to leave the machine turned on. ❏ To print a received fax, change the paper type to PLAIN PAPER and the paper size to A4, LEGAL, LETTER or OFICIO.
Page 44: Forwarding Received Faxes
AcuLaser CX16NF Facsimile User’s Guide 1. After the telephone rings, pick up the handset. Note: If RX MODE setting on the FAX RX OPERATION menu is set to MANUAL RX, the machine will continue ringing whether the call is being received from a fax machine or a telephone.
Page 45: Printing Received Faxes
AcuLaser CX16NF Facsimile User’s Guide Printing Received Faxes Printable Area a=4.0 mm * Printable Area The printable area on all media sizes is up to 4.0 mm (0.157") from the edges of the media. Each media size has a specific printable area (the maximum area on which the machine can print clearly and without distortion).
Page 46: Method Of Printing During Reception
AcuLaser CX16NF Facsimile User’s Guide Item Description This machine’s fax Shows the fax number specified for this machine with ADMIN. MANAGEMENT/USER SETTING in number the UTILITY menu. Reception date/time Shows the date/time that the fax was received. The time is indicated in the 24-hour format.
Page 47 AcuLaser CX16NF Facsimile User’s Guide Recording Footer Length of received image Printing paper size [mm] Less than 289 1 page with 100% 290 – 313 1 page with (289/image length)% reduction 314 – 570 Divide into 2 pages with 100% 571 –...
Page 48 AcuLaser CX16NF Facsimile User’s Guide Recording Footer Length of received image Printing paper size [mm] Legal Less than 348 1 page with 100% 349 – 371 1 page with (347/image length)% reduction 372 – 688 Divide into 2 pages with 100% 689 –...
Page 49 AcuLaser CX16NF Facsimile User’s Guide REDUCTION RX: OFF Recording Footer Length of received image Printing paper size [mm] Less than 289 1 page 290 – 570 Divide into 2 pages 571 – 851 Divide into 3 pages 852 - Divide into 4 pages or more...
Page 50 AcuLaser CX16NF Facsimile User’s Guide Recording Footer Length of received image Printing paper size [mm] Oficio Less than 335 1 page 356 – 662 Divide into 2 pages 663 – 989 Divide into 3 pages 990 - Divide into 4 pages or more...
Page 51 AcuLaser CX16NF Facsimile User’s Guide Recording Footer Length of received image Printing paper size [mm] Letter Less than 271 1 page 272 – 295 Print into 1 page. 1-24mm of end is cut. 296 – 534 Divide into 2 pages 535 –...
Page 52 AcuLaser CX16NF Facsimile User’s Guide Recording Footer Length of received image Printing paper size [mm] Oficio Less than 335 1 page 336 – 359 Print into 1 page. 1-24mm of end is cut. 360 – 662 Divide into 2 pages 663 –...
Page 53: Chapter 6 Registering Recipients
AcuLaser CX16NF Facsimile User’s Guide Chapter 6 Registering Recipients About the Dial Register Function Frequently used fax numbers can be registered with the DIAL REGISTER function so that the fax number can be easily accessed. In addition, this reduces input errors.
Page 54 AcuLaser CX16NF Facsimile User’s Guide 1. Press the u or d key to select UTILITY, and then press the Select key. Note: For details on selecting a menu, refer to “General Procedure for Specifying Settings in Utility Menu” on page 13.
Page 55: Deleting Destinations From The Favorite List
AcuLaser CX16NF Facsimile User’s Guide Deleting Destinations from the Favorite List A destination registered in the favorite list can be deleted. 1. Press the u or d key to select UTILITY, and then press the Select key. Note: For details on selecting a menu, refer to “General Procedure for Specifying Settings in Utility Menu”...
Page 56 AcuLaser CX16NF Facsimile User’s Guide 1. Press the u or d key to select UTILITY, and then press the Select key. Note: For details on selecting a menu, refer to “General Procedure for Specifying Settings in Utility Menu” on page 13.
Page 57: Changing/Deleting Speed Dial Information
AcuLaser CX16NF Facsimile User’s Guide ❏ To specify batch transmission settings, select BATCH TIME, press the Select key, and then continue with step 9. ❏ To specify the modem speed, select MODEM SPEED, press the Select key, and then continue with step 10.
Page 58: Group Dialing
AcuLaser CX16NF Facsimile User’s Guide 4. Use the keypad to type in the speed dial number (1-220) to be edited/deleted, and then press the Select key. Note: For details on entering/editing text and the characters that can be entered, refer to “Entering Text”...
Page 59 AcuLaser CX16NF Facsimile User’s Guide Note: For details on selecting a menu, refer to “General Procedure for Specifying Settings in Utility Menu” on page 13. 2. Press the u or d key to select DIAL REGISTER, and then press the Select key.
Page 60: Changing/Deleting Group Dial Information
AcuLaser CX16NF Facsimile User’s Guide 9. Select FINISH, and then press the Select key. The destinations are registered as the group dial destination. Note: To return to the Fax mode screen, continue pressing the Back key until the Fax mode screen appears, or press the Stop/Reset key.
Page 61 AcuLaser CX16NF Facsimile User’s Guide ❏ To add a destination, check that ADD is selected, and then press the Select key. Type in the speed dial number, press the Select key, and then press the Select key again. ❏ To delete a destination, press the u or d key to select CHECK/EDIT, and then press the Select key.
Page 62: Chapter 7 Confirmation Mode
AcuLaser CX16NF Facsimile User’s Guide Chapter 7 Confirmation Mode About the Machine’s Counters The operations performed since this machine was installed can be checked with REPORT/STATUS in the menu. Follow the procedure described below to check the fax-related counters. Checking the Counter for Fax Printing This counter shows the total number of fax prints made since this machine was installed.
Page 63: Checking The Transmission/Reception Result From The Message Window
AcuLaser CX16NF Facsimile User’s Guide Note: To return to the Fax mode screen, press the Stop/Reset key. Checking the Transmission/Reception Result From the Message Window The results of a maximum of 60 fax transmissions/receptions can be viewed. In addition, the transmission/reception results that are displayed can be printed by pressing the Start (B&W) key.
Page 64: Tx Result Report
AcuLaser CX16NF Facsimile User’s Guide TX RESULT REPORT The session number, recipient name, date sent, starting time of transmission, number of document pages, time required, mode, and transmission result are printed. Note: The machine can also be set to print this report with each transmission, only when an error occurs, or not at all.
Page 65: Activity Report
AcuLaser CX16NF Facsimile User’s Guide ACTIVITY REPORT The operation number, session number, date of operation, starting time of transmission/reception, type of operation (transmission or reception), recipient name, number of pages sent/received, mode, and transmission/reception result are printed. Note: The machine can also be set to print this report automatically after every 60 transmissions/receptions.
Page 66: Favorite List
AcuLaser CX16NF Facsimile User’s Guide FAVORITE LIST The destinations registered in the favorite list are printed in the order that they appear in the favorite list. FA-NO. DESTINATION STATION DESTINATION NUMBER SPEED SET DATE FA-01 AAA NEWYORK 012345678 33.6 JAN.20.2006...
Page 67 AcuLaser CX16NF Facsimile User’s Guide KEY-NO. NAME DESTINATION STATION GP-01 GROUP-01 SP-002 AAA TOKYO 098765432 SP-004 NJ OFFICE 0P02345678 SP-001 AMSTERDAM OFFICE 0P09876543 Confirmation Mode...
Page 68: Chapter 8 Troubleshooting
AcuLaser CX16NF Facsimile User’s Guide Chapter 8 Troubleshooting Problems When Sending Faxes If the fax cannot be sent correctly, refer to the following table, and then perform the indicated operation. If the fax still cannot be sent correctly, even after performing the described operations, contact your technical representative.
Page 69: Problems When Receiving Faxes
AcuLaser CX16NF Facsimile User’s Guide Symptom Cause Solution Transmission is not The transmission procedure may Check the transmission procedure, and then try sending the possible. have been performed fax again. incorrectly. The fax number may be wrong. Check the fax number.
Page 70: Other Problems
AcuLaser CX16NF Facsimile User’s Guide Symptom Cause Solution Faxes cannot be The machine is set to receive Set the machine to automatic reception. received faxes manually. automatically. Memory is full. Load paper if it is empty, and then print the faxes stored in memory.
Page 71 AcuLaser CX16NF Facsimile User’s Guide Error message Cause Solution A fax error occurred while an Press the Fax key to check the error condition, Check Fax Mode operation was being performed and take appropriate measures. in Copy mode or Scan mode.
Page 72: Troubleshooting
AcuLaser CX16NF Facsimile User’s Guide Error message Cause Solution No speed dial destination or Directly type in the destination address for the NOT REGISTERED group dial destination is fax data, or register a speed dial destination or registered. group dial destination and try specifying the destination address again.
Page 73: Appendix A Appendix
AcuLaser CX16NF Facsimile User’s Guide Appendix A Appendix Technical Specifications Compatible lines PSTN (Public Switched Telephone Network), PBX (Private Branch eXchange) (The others are not guaranteed.) Compatibility ECM/Super G3 Modem speed V.34 (up to 33.6 Kbps) Fax transmission speed 3 sec/page (at V.34)
Page 74: Entering Text
AcuLaser CX16NF Facsimile User’s Guide PC-FAX Operating system: Windows 2000 Service Pack 4 Windows Server 2003 (32-bit/64-bit) Windows Server 2008 (32-bit/64-bit) Windows XP (32-bit/64-bit) Windows VISTA (32-bit/64-bit) Windows 7 (32-bit/64-bit) Interface: USB 2.0 Network (TCP/IP(RAW port, LPR)) PC requirements: Minimum specifications:...
Page 75: Entering Fax Numbers
AcuLaser CX16NF Facsimile User’s Guide Entering Fax Numbers Keypad Key Available characters Available characters (Registration of USER FAX NO.) * (space)0 (space)0 * To display your fax number, select ADMIN. MANAGEMENT/USER SETTING/USER FAX NUMBER in the UTILITY menu. Entering Names...
Page 76 AcuLaser CX16NF Facsimile User’s Guide Keypad Key Available characters MNO6mnoØŒñòóôõöøœ˚ TUV8tuvùúûü WXYZ9wxyzþýÞ (space)0 *+×÷=#%&<>[]{}\|μ^`~ Czech, Slovak, Hungarian, Polish Keypad Key Available characters .,‘?!“1-()@/:;_ (space)0 *+×÷=#%&<>[]{}\|μ^`~ Appendix...
Page 77: Entering Email Addresses
AcuLaser CX16NF Facsimile User’s Guide Russian Keypad Key Available characters .,‘?!“1-()@/:;_ (space)0 *+=#%&<>[]{}\|^`~ Entering Email Addresses Keypad Key Available characters .@_-1 ABC2abc DEF3def GHI4ghi JKL5jkl MNO6mno PQRS7pqrs Appendix...
Page 78: Changing Input Mode
AcuLaser CX16NF Facsimile User’s Guide Keypad Key Available characters TUV8tuv WXYZ9wxyz (space)0 +&/*=!?()%[]^`´{}|~$,: Changing Input Mode Each press of the key switches the input mode between numbers and letters. [1…]: Numbers can be typed in. [A…]: Letters can be typed in.
Page 79: Correcting Text And Input Precautions
AcuLaser CX16NF Facsimile User’s Guide 6. Press the r key. The cursor moves to the right. 7. Press the 3 key seven times. “f” is entered. 8. Press the 4 key seven times. “i” is entered. 9. Press the 2 key seven times.
Page 80: Index
AcuLaser CX16NF Facsimile User’s Guide Index Input mode...............78 Input precautions.............79 ADF..................7 Error messages..............70 Sending faxes..............17 Adjusting Density................22 Image Quality..............21 Favorite list Resolution.................21 Deleting................55 Registering................53 Specifying recipient............23 Fax mode screen..............10 Batch transmission..............31 Footer..................45 Forwarding................44 Specifying................16 Canceling Memory................36 Chain dial................35 Group dial Changing/deleting Changing/deleting............60...
Page 81 AcuLaser CX16NF Facsimile User’s Guide MEMORY DATA LIST..........65 Search................26 Printing................63 SPEED DIAL LIST............66 Receiving faxes Automatic reception............43 Manual Forwarding...............44 Reception................43 Manual reception.............43 Transmission..............33 Memory reception............14 Manual transmission Method of printing............46 On hook key..............35 Printing................45 Using telephone...............33 Reception result.............63, 64 Memory Recipients Cancel/delete..............36...
Page 82 AcuLaser CX16NF Facsimile User’s Guide Using original glass............19 Specifications...............73 Specifying a recipient Direct dialing..............23 Favorite list...............23 Group dial.................29 Speed dial................24 Specifying recipient.............22 List..................25 Phone book..............25, 26 Search................26 Speed dial Changing/deleting............57 Registering................55 Registering (manual setting)..........55 Specifying recipient............24 Symbol, Message window...........12 Timer transmission.............30 Transmission method............32...