Network Problems; Pci Installation Tips; Problems With Application Software - Intel SRKA4 - Server Platform - 0 MB RAM Product Manual

Network Problems

The server hangs when the drivers are loaded.
Change the PCI interrupt settings. Try the "PCI Installation Tips" below.
Diagnostics pass, but the connection fails.
Make sure the network cable is securely attached.
Make sure you specify the correct frame type in your NET.CFG file.
The Link LED does not light.
Make sure you have loaded the network drivers.
Check all cable connections.
Try another port on the hub.
Make sure you have the correct type of cable between the adapter and the hub. Some hubs
require a crossover cable while others require a straight through cable. For more information
on crossover cabling, see your hub documentation.
The Activity LED doesn't light.
Make sure you've loaded the correct network drivers.
Network may be idle. Try accessing a server.
The controller stopped working when an add-in adapter was installed.
Make sure the cable is connected to the port from the onboard network controller.
Make sure your PCI BIOS is current. Try the "PCI Installation Tips" below.
Make sure the other adapter supports shared interrupts. Also, make sure your operating system
supports shared interrupts; OS/2 does not.
Try reseating the add-in adapter.
The add-in adapter stopped working without apparent cause.
Try reseating the adapter first; then try a different slot if necessary.
The network driver files may be corrupt or deleted. Delete and then reinstall the drivers.
Run the diagnostics.

PCI Installation Tips

Some common PCI tips are listed here.
Certain drivers may require interrupts that are not shared with other PCI drivers. The SSU can
be used to adjust the interrupt numbers for PCI devices. For certain drivers, it may be
necessary to alter settings so that interrupts are not shared.
Check PCI interrupt interdependencies among slots and onboard devices.

Problems with Application Software

If you have problems with application software, do the following:
Verify that the software is properly configured for the system. See the software installation
and operation documentation for instructions on setting up and using the software.
Try a different copy of the software to see if the problem is with the copy you are using.
Make sure all cables are installed correctly.
76 SRKA4/ISP4400 Server System Product Guide