Symantec ALTIRIS OUT OF BAND MANAGEMENT COMPONENT 7.0 SP3 - IMPLEMENTATION GUIDE V1.0 Implementation Manual page 172

172 Troubleshooting Out of Band Management Component
About Intel SCS error messages
Intel SCS error messages (continued)
Table A-1
Error
Error 602 - Exception in clock sync
worker
Error 907 - Request execution failed
Error Configuring Intel AMT device:
Error executing properties script,
process exit code indicating a failure:
WIN32 Error [-8]: "WIN32 Error [-8]:
"Unknown"
CS_RET_SQL_EXECUTION_FAILED
Description
Clock synchronization is important in Kerberos
environments, because the authentication process
has a timestamp dependency. This error is benign
in non-Kerberos authentication environments. It
refers to a SOAP call failure; further environment
and infrastructure investigation may be needed for
future environmental considerations.
This error can occur in the following situations:
Invalid status of delayed table
Duplicate entry for the same request
Empty value for PID parameter
Invalid length PID parameter
Empty value for PPS parameter
Invalid length for PPS parameter
For configuration to occur, the UUID and the FQDN
of the target Intel AMT system are mapped together.
The configuration script may attempt to use WMI,
reverse DNS, previously stored asset data or client
agents to obtain this data.
This error occurs when the configuration script
cannot obtain this data.
To resolve this issue, you can manually assign a
configuration profile and type the FQDN of the Intel
AMT device.
Cannot execute SQL code.
As a general rule, these errors resolve themselves.
The major cause of many of these errors is slow
progress while computers are in a configuration
state. Check the Intel AMT Systems node in the
Symantec Management Console for the status of
AMT devices.