Fujitsu 6010N - fi - Document Scanner Operator's Manual page 508

Problem
Cannot login with
administrator pass-
word.
The "Keyboard
error or not key-
board present" mes-
sage is shown on
the screen, the
scanner does not
startup.
Input field entry
entered via the key-
board does not
appear on the
screen.
Saving is not possi-
ble after pressing
[Save] on the "File
Download" dialog
box.
Status screen stops
at "Printing scan
data to...".
No response from
pressing tab or
enter key after a file
download opera-
tion has been
selected via the net-
work interface or
the download pro-
cess does not start.
An error occurs
when installing an
Admin Tool.
470
Check item
Was the Caps Lock on when the
password was entered?
After turning the scanner off, was the
power turned back on again immedi-
ately?
Has the input field been selected?
Does the length of the "Save As"
folder path (folder path plus file
name) exceed 259 characters?
Is there enough free space in the
drive on which the spool folder for
the print server exists?
Has the [Download], [Get CSV] or
[Backup] button been selected?
Is an Admin Tool of another lan-
guage already installed?
Suggestion
Turn off the Caps Lock and try logging in
again.
If the password has been lost or forgot-
ten, contact your FUJITSU scanner
dealer or an authorized FUJITSU scanner
service provider.
Disconnect the AC cable from the scan-
ner, wait at least 10 seconds, then reat-
tach the cable and turn the power back on
again. If the problem persists, contact
your FUJITSU scanner dealer or an
authorized FUJITSU scanner service pro-
vider.
Select the input field and try again.
Press the [Cancel] button and try again.
To use the touch panel, touch the input
field directly and try again.
Select a [Save As] folder that respects the
limit.
Make sure that there is enough space in
the drive.
Try pressing a different tab or button on
the screen.
Uninstall the existing Admin Tool, and
try again.