Enabling Call Forward (Busy) - Cisco 7912 - TEKELEC Manual

Call Forward (Busy)

Enabling Call Forward (Busy)

22 System Telephone Features
Calls forwarded to an external number (7 or more digits) that are unanswered will
roll over to voice mail (if available) at that number. Calls forwarded to an internal
number (4- to 6-digit extension) that are unanswered will roll over to voice mail (if
available) for the called party (not the forwarding destination).
External forwarding must be supported by your system for external numbers to be
accepted. Be sure to include the access code for an outside line and the area code,
if necessary, with the external number. Up to 20 digits may be entered.
NOTE: If an incoming call is marked "Urgent", then the call will not be forwarded.
NOTE: The display will show the available options as the prompts are played. Depending
on available space on the display, the final entry (usually * for re-enter or exit) may
not appear completely.
1. Press 76* on the telephone keypad. The display shows "76*".
•
If you do not have a previously configured forward number, you will be
instructed to enter a forwarding number and press #.
•
If you previously configured a forwarding number, you will be instructed
to do one of the following:
•
Press 1 to enable forwarding. Go to step 8.
•
Press 2 to change the current forwarding number. Go to step 2.
2. Enter the number to which you want to forward all your calls when busy. Be
sure to enter the number exactly as you would if you were to call that number.
Include the area code, if necessary. The display shows the number as it is
entered.
3. Press #.
4. A prompt asks you to confirm the forwarding number by pressing # or re-enter
the forwarding number by pressing *.
If you entered an external number, but are not allowed to forward calls to
external numbers, a prompt states the number is invalid and requests you
enter a number.
5. If you pressed *, return to step 2 or hang up.
6. If you pressed #, you are offered the option to verify the forwarding number.
•
Press 1 to verify the number you entered.
•
Press 2 to enable the number. Go to step 8.
7. If you pressed 1, the forwarding number is dialed.
Cisco 7912 Telephone User Guide
620-05600350