Entering An Access Code; Recording A Name; Answering Privacy Guard Call - Cisco 7912 - TEKELEC Manual

Privacy Guard

Entering an Access Code

Recording a Name

Answering Privacy Guard Call

50 System Telephone Features
If they enter anything other than the menu options, they will be prompted two more
times to enter a valid menu option. If they do not select a valid option in the allowed
time, the call is dropped.
If a caller presses 1, they are asked to enter an access code, which can be either
the Access Code or one of the codes in the Selective Call List, followed by the #
key. A prompt tells them to wait while the call is completed.
If an invalid access code is entered, the caller will be prompted two more times to
enter a valid access code. If they do not enter a valid access in the allowed time,
the call is dropped.
If a caller presses 2, they are asked to record either their name or their company
name and press the # key. After playing the beep, the system will record up to 5
seconds.
When the user presses # or the recording time ends, a prompt tells them to wait
while the call is completed.
The system records whatever is spoken during the 5 seconds, which can be either
the caller's name or silence. If the caller does not record a name, no name will be
spoken when you answer the call.
Once a caller has entered an access code or recorded their name, the call will ring
on your phone. If you have a display and receive caller ID information, you will see
"From Privacy Guard" on the display. If the caller entered an access code, the
access code digits will be displayed also.
If the caller entered an access code, your telephone rings normally and you are
connected to the caller when you answer the call.
If the caller recorded their name, your telephone rings with a priority ring. When you
answer the call, a prompt is played that announces the call and offers the following
options:
•
Press 1 to answer the call.
•
Press 2 to play an announcement to the caller that you are unavailable.
•
Press 3 to transfer the caller to voice mail.
NOTE: Option 3 will be available if you have a voice mail button on your telephone for
your voice mail mailbox or for another voice mail mailbox, such as the main
number (attendant phone) or another person's mailbox (executive assistant
Cisco 7912 Telephone User Guide
620-05600350