Service Call; Communications Options - Marmitek PROGUARD 800 Installation Manual

10.5: Service Call

The Service Call feature is designed to enable the user to call the monitoring service at
the push of a button. When the user presses and holds down the Service Call button (0)
for a few seconds, a two-way audio connection is established with the monitoring station.
10.5.1: Service Call Telephone Number
To edit the Service Call telephone number:
1. From the Programming menu, select Communications, Service Call,
Phone Number [9531].
2. Enter up to 16 digits. Use the
(switch to DTMF tone dialling), "P" (switch to pulse dialling) or "+"
(international code). Use the
Press 3 when you have finished editing.
3.
10.5.2: Service Call Interface
For the Service Call feature, you can choose whether the system employs cellular or
PSTN communication.
To program the Service Call interface:
1. From the Programming menu, select Communications, Service Call,
Interface [9532].
2. Select either GSM or PSTN.

10.6: Communications Options

10.6.1: Line Monitor
The Line Monitor feature monitors both the PSTN telephone line and the GSM network. If
a problem is detected with either of these, a Media Loss event is registered in the log.
To program the Line Monitor setting:
1. From the Programming menu, select Communications, Comm.
Options, Line Monitor [95401].
2. Select Enabled or Disabled.
10.6.2: Periodic Test Interval
The Periodic Test is a test transmission the system sends to notify the monitoring station
that its reporting capability is fully functional.
Two options are available for the Periodic Test:
x
You can program the system to send a Periodic Test message
according to a chosen time interval. This time interval can be between
1 and 254 hours (approximately 10 days).
x
The system calculates automatically the time the Periodic Test is sent
according to the last four digits of the account number. Automatically
calculated tests can be sent daily, weekly or monthly according to the
Auto Interval option – see 10.6.4: Auto Interval. This feature ensures
that the monitoring station is not inundated by test reports at any given
time.
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key to enter "*", "#", "," (pause), "T"
key to delete one character at a time.
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