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The sequence for a vocal message call is as follows:
1.
An event occurs and the control panel calls the telephone number of
VM Account 1.
2.
When the user answers the call, the Home ID message and the
relevant event message are played.
3.
The user presses 1 on their telephone; if there are additional events to
report the next message is played. Otherwise, "No Further Messages"
is announced.
-or-
If Two-Way Audio is enabled for the VM account, the user may open the audio
channel by pressing 2 on their telephone. If the user does not want to open the
audio channel they may press "*" then "#" on their telephone to hang up.
The Vocal Message Dialler feature implements 3 call cycles when attempting to call the
Vocal Message (VM) accounts.
If a call to VM account 1 is not answered or the TC/VM Timeout (see 10.6.11:
Telecontrol/Vocal Message Timeout) expires before the message is acknowledged by
the user pressing 1, the control panel calls the telephone number programmed for VM
Account 2 then VM account 3.
If none of the calls are acknowledged, this cycle is repeated twice.
This means that the control panel performs a maximum of three call attempts to each VM
account.
10.3.1: Telephone Number
To edit a Vocal Message account's telephone number:
1.
From the Programming menu, select Communications, Accounts [951].
2.
Select a VM account (4-6).
3.
From the account's sub-menu, select Phone Number [#1].
4.
Enter up to 16 digits. Use the
(switch to DTMF tone dialling), "P" (switch to pulse dialling) or "+"
(international code). Use the
Press 3 when you have finished editing.
5.
10.3.2: Communication Interface
For each Vocal Message account, you can choose whether the system employs cellular
or PSTN communication.
To program a Vocal Message account's communication interface:
1.
From the Programming menu, select Communications, Accounts [951].
2.
Select a VM account (4-6).
3.
From the account's sub-menu, select Interface [#2].
4.
Select either GSM or PSTN.
10.3.3: Two-Way Audio
The Two-Way audio option determines whether Two-Way Audio is enabled for the Vocal
Message account. For further information, see section 5.2.3: Two-Way Audio after Vocal
Messages.
To program the Two-Way Audio option for a VM account:
ProGuard800™
key to enter "*", "#", "," (pause), "T"
key to delete one character at a time.
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- Quick Links:
- Chapter Two: System Installation
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