Outgoing Calls - Marmitek PROGUARD 800 Installation Manual

5.1.7: Siren Muting
The siren is muted during Two-Way Audio communication. At the end of the call, the
siren is re-activated (if the Siren Cut-Off has not yet expired). During the call, pressing "9"
on your telephone cancels the re-activation of the siren.
5.1.8: Monitoring station Two-Way Audio
Monitoring station Two-Way Audio is an alarm verification feature that enables the
monitoring station operator to establish Two-Way Audio communication with the control
panel within ten minutes of an alarm.
To make a Monitoring station TWA call:
1. Call the control panel either using the double call method (PSTN) or
directly (Cellular); when the control panel picks up, two DTMF tones
are sounded.
2. Enter the Monitoring station TWA code (Code 30) on your telephone
within 15 seconds.
1
Do not enter your user code until you hear the two DTMF tones. Any digits entered before
the tones are sounded are disregarded by the system.
3. If the TWA mode is defined as "Simplex" (see 10.6.12: TWA Mode),
the audio channel opens in Listen mode (microphone active/speaker
mute). To switch to Speak mode, press "1" on your telephone. To
switch back to Listen mode, press "0" on your telephone.
4. The duration of the call is determined by the TC/VM Timeout (see
10.6.11: Telecontrol/Vocal Message Timeout). Ten seconds before the
timeout expires, two short DTMF tones are sounded. To extend the
call, press "7" on your telephone. This command restarts the timeout.
5. To disconnect before the end of the timeout, press "*" then "#" on your
telephone.

5.2: Outgoing Calls

The ProGuard800 control panel can make Two-Way Audio calls to the user or monitoring
station in the event of an alarm. This feature is designed for applications such as alarm
verification, panic and medical emergency.
5.2.1: Service Call
The Service Call feature enables the user to establish a two-way audio
connection with the monitoring station operator. For further information
on how to program this feature, see section 10.5: Service Call.
To initiate a Service Call:
x
Press and hold down the Service Call key for a few seconds.
If the TWA mode is defined as "Simplex" (see 10.6.12: TWA Mode), the audio channel
opens in Listen mode (microphone active/speaker mute). The operator may switch to
Speak mode, by pressing "1" on their telephone. Pressing "0" switches back to Listen mode.
ProGuard800™
Figure 5.1:
Service Call Key
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