If You Cannot Solve The Problem - Muratec MFX-2350 User Manual

In This
Case...

If you cannot solve the problem

If you have a problem with your machine that you cannot solve with the information provided in
this chapter, contact your local Muratec dealer or call the Muratec Customer Support Center at
(800) 347-3296 (from U. S. only).
CAUTION
If you detect odd sounds, smoke or odor emitting from your machine, unplug it immediately and contact
your local Muratec dealer. Do not attempt to disassemble or repair the machine yourself.
Note Note
Attempting to repair the Attempting to repair the
machine yourself may machine yourself may
void the limited warranty. void the limited warranty.
6-48
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In This Case... Maintenance and Troubleshooting
When you contact the Muratec
Customer Support Center, make
sure you have the following
information ready;
· Product name: MFX-2350 or
MFX-2850
· Serial number (located on the
label located at the back of the
machine)
· Details of the problem
· Steps taken to try to resolve the
problem and the results
Bar code label Bar code label
D A 1 0 0 1 2 3 4 5 6 7 8 9 * 8 C A D A 1 0 0 1 2 3 4 5 6 7 8 9 * 8 C A
Close up, the bar code label looks Close up, the bar code label looks
something like this, but with a something like this, but with a
different set of numbers. different set of numbers.