If You Need Help - NEC VERSA DOCKING STATION 6000 Manual

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IF YOU NEED HELP

If you have a problem with your Docking Station 6000, first review the
checklist and problems listed previously.
If you still have a problem, call the NEC Technical Support Center (TSC),
toll free, at 1-800-632-4525. Direct technical help is available Monday
through Friday, between 8:30 AM and 8:00 PM, Eastern Standard Time
(EST) for the following support.
C-2 Solving Problems
Pressing the power button does not turn on the docking station.
Check that the AC power cable is connected properly to the docking
station and a wall outlet.
Check the wall outlet by plugging in another electrical device such as
a lamp.
Check that the Power Button on the back of the docking station is in
the On position.
No sound can be heard from the docking station speakers.
Check the volume control knob. Check your software and make sure
software controls are not turned down.
Check that you do not have headphones plugged in. The docking sta-
tion does not output sound to the speakers when headphones are in
use.
The power went out and you need to undock the NEC Versa.
See "Emergency Undocking" in Chapter 2 for instructions about un-
docking the NEC Versa manually.
The NEC Versa is stuck on the docking station and normal undocking
procedures are not working.
See "Emergency Undocking" in Chapter 2 for instructions about un-
docking the NEC Versa manually.