Solving Image Or Sound Problems; Solutions When No Image Appears - Epson EH-QS100B User Manual

Solving Image or Sound Problems

Check the solutions in these sections if you have any problems with projected
images or sound.
Related Links
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• "Solutions When No Image Appears"
• "Solutions When "No Signal" Message Appears"
• "Solutions When "Not Supported" Message Appears"
• "Solutions When Only a Partial Image Appears"
• "Solutions When the Image is not Rectangular"
• "Solutions When the Image Contains Noise or Static"
• "Solutions When the Image is Fuzzy or Blurry"
• "Solutions When the Image Brightness or Colors are Incorrect"
• "Solutions When an Afterimage Remains on the Projected Image"
• "Solutions to Sound Problems"
• "Solutions When Image and Sound are not in Sync"
• "Solutions When Image File Names are not Displayed Correctly in PC Free"
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• "Solutions When You Cannot Project Images Using the PC Free Feature"
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Solutions When No Image Appears

If no image appears, try the following solutions:
• Press the [Blank] button on the remote control to see if the image was
temporarily turned off.
• Make sure all necessary cables are securely connected and the power is on for
the projector and connected video sources.
• Connect the video source directly to the projector.
• If you are projecting from a streaming media player, make sure it is powered
by the power supply USB cable on the projector.
• Make sure the connected device meets the HDMI CEC standard. See the
documentation supplied with the device for more information.
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• If you are projecting from a laptop computer, make sure it is set up to display
on an external monitor.
• Press the projector's power button to wake it from standby or sleep mode.
Also, check if the connected computer is in sleep mode or displaying a blank
screen saver.
• If the projector does not respond when you press the control panel buttons,
the buttons may be locked for security. Unlock the buttons from the Control
Panel Lock or Child Lock setting in the projector's Management menu, or
use the remote control to turn on the projector.
• If the projector does not respond when you press any buttons on the
projector, an internal error may have occurred in the projector. Contact
Epson for help.
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• Adjust the Brightness setting in the projector's Image menu for individual
image colors.
• Adjust the brightness of your projector's light source.
Operation > Light Source Brightness Control
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• Make sure the Messages setting is set to On in the projector's Display menu.
• The projector may not be able to project copyrighted videos that you play
back on a computer. For more details, see the manual supplied with the
computer.
• For images projected with Windows Media Center, reduce the screen size
from full screen mode.
• For images projected from applications using Windows DirectX, turn off
DirectX functions.
Related Links
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• "Unlocking the Projector's Buttons"
• "Projector Administration Settings - Management Menu"
• "Input Signal Settings - Signal I/O Menu"
• "Image Quality Settings - Image Menu"
• "Projector Feature Settings - Operation Menu"
• "Projector Display Settings - Display Menu"
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