Solutions When The Image Brightness Or Colors Are Incorrect; Solutions When An Afterimage Remains On The Projected Image; Solutions To Sound Problems; Solutions When Image And Sound Are Not In Sync - Epson EH-QS100B User Manual

Solving Image or Sound Problems
Solutions When the Image Brightness or Colors are
Incorrect
If the projected image is too dark or light, or the colors are incorrect, try the
following solutions:
• Press the [Color Mode] button on the remote control to try different color
modes for the image and environment.
• Check your video source settings.
• Adjust the available settings in the projector's Image menu for the current
input source, such as Brightness, Contrast, Tint, Color Saturation, and
RGBCMY.
• Make sure you selected the correct Dynamic Range setting in the projector's
Signal I/O menu.
• Make sure you selected the correct Signal Format or EDID setting in the
projector's Signal I/O menu, if available for your image source.
• Make sure all the cables are securely connected to the projector and your
video device. If you connected long cables, try connecting shorter cables.
• Position the projector close enough to the screen.
Related Links
g
• "Adjusting Image Quality (Color Mode)"
• "Image Quality Settings - Image Menu"
• "Input Signal Settings - Signal I/O Menu"
• "Projector Administration Settings - Management Menu"
Solutions When an Afterimage Remains on the
Projected Image
If you see an afterimage in the projected image, use the Refresh Mode feature to
clear it. Select Refresh Mode > Start in the projector's Management menu.
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Related Links
g
• "Projector Administration Settings - Management Menu"

Solutions to Sound Problems

If there is no sound or the volume is too low or high, try the following solutions:
• Check the cable connections between the projector and your video/audio
source.
• Check your video/audio source to make sure the volume is turned up and the
audio output is set for the correct source.
• If you are using an eARC/ARC-compatible A/V system, check the following
items:
• Make sure your A/V system is connected to the projector's eARC/ARC
compatible HDMI port. See the Supplemental A/V Support Specification for
eARC/ARC audio supported formats.
• Make sure the cable meets the HDMI CEC standard.
• Make sure the connected A/V system meets the HDMI CEC standard. See
the documentation supplied with the device for more information.
Related Links
g
• "Projector Connections"
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• "Input Signal Settings - Signal I/O Menu"

Solutions When Image and Sound are not in Sync

If there is no sound or the volume is too low or high, try the following solutions:
• When Image Processing is set to Fine in the projector's Signal I/O menu, set
Frame Interpolation to Off in the projector's Image menu.
• Set Image Processing to Fast in the projector's Signal I/O menu.
• Select the sound output settings of the video devices connected to the
projector. For details, see the documentation supplied with your video device.
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