Page 1 EH-QL3000W/EH-QL3000B/EH- QL7000W/EH-QL7000B User's Guide...
Page 3: Table Of Contents
Contents EH-QL3000W/EH-QL3000B/EH-QL7000W/EH-QL7000B User's Guide............ 9 Introduction to Your Projector ......................... 10 Projector Features..........................10 Product Box Contents........................11 Additional Components ........................ 12 Optional Equipment and Replacement Parts................. 13 Warranty and Registration Information (U.S. and Canada) ............15 Warranty and Registration Information (Latin America)..............15 Notations Used in the Documentation ....................
Page 4 Selecting Wired Network Settings ....................57 Selecting Other Network Settings....................... 59 Monitoring and Controlling the Projector .................... 60 Epson Web Control ........................60 ESC/VP21 Commands ........................61 ESC/VP.net Commands ........................ 61 PJLink............................62 Using Crestron Connected ......................62 Web API ............................63 Controlling a Networked Projector Using a Web Browser..............
Page 5 Controlling the Volume with the Volume Buttons................126 Projecting in Content Playback Mode....................126 Projecting a Playlist in Content Playback Mode................127 Creating a Playlist Using Epson Web Control................128 Supported Content Playback File Types ..................129 Content Playback Mode Restrictions................... 130 Adjusting Projector Features .........................
Page 6 Adjusting Scaled Resolution Images (Super-resolution) ............. 141 Adjusting the Color Convergence (Panel Alignment)..............142 Adjusting the Color Tone (Color Uniformity) ................144 Running Light Source Calibration ....................145 Saving Settings to Memory and Using Saved Settings ..............146 Copying Menu Settings Between Projectors ..................149 Saving Settings to a USB Flash Drive..................
Page 7 Transporting the Projector........................ 202 Solving Problems ............................ 204 Projection Problem Tips ........................204 Projector Light Status ........................205 Solving Image or Sound Problems ....................211 Solutions When No Image Appears..................... 211 Solutions When "No Signal" Message Appears................212 Displaying From a PC Laptop ....................212 Displaying From a Mac Laptop ....................
Page 8 Projector Electrical Specifications ....................227 Projector Environmental Specifications.................... 228 Projector Safety and Approvals Specifications................. 229 Notices ..............................230 Recycling (U.S. and Canada) ......................230 Important Safety Information ......................230 Laser Safety Information ........................231 Important Safety Instructions......................236 Restriction of Use ........................240 List of Safety Symbols ........................
Page 9: Eh-Ql3000W/Eh-Ql3000B/Eh-Ql7000W/Eh-Ql7000B User's Guide
EH-QL3000W/EH-QL3000B/EH-QL7000W/EH-QL7000B User's Guide Welcome to the EH-QL3000W/EH-QL3000B/EH-QL7000W/EH-QL7000B User's Guide. For a printable PDF copy of this guide, click here. Note: Availability of products in this guide varies by country.
Page 10: Introduction To Your Projector
Projector Features Your projector includes these special features: Bright, high-resolution projection system • Laser light source with up to 6000 lumens (EH-QL3000W/EH-QL3000B) or 10000 lumens (EH- QL7000W/EH-QL7000B) lumens of equal color brightness (color light output) and white brightness (white light output) Note: Color brightness (color light output) and white brightness (white light output) will vary depending on usage conditions.
Page 11: Product Box Contents
• HDMI 2.1 support for full audio and video signal bandwidth and Enhanced Audio Return Channel (eARC) for uncompressed audio • Support for Control4 and Crestron Connected network monitoring systems Product Box Contents Additional Components Optional Equipment and Replacement Parts Warranty and Registration Information (U.S.
Page 12: Additional Components
Contact your device manufacturer for compatible adapter options. Unless listed as available from Epson in this table, see your local computer or electronics dealer for purchase information.
Page 13: Optional Equipment And Replacement Parts
(Canadian sales). Latin America: You can purchase optional accessories and replacement parts from an Epson authorized reseller. To find the nearest reseller, go to latin.epson.com. Or you can contact your nearest sales office as described in "Where to Get Help."...
Page 14 V12H004M0B Long-throw zoom lens (ELPLL08) V12H004L08 For the most recent list of accessories, visit the Epson web site and search for your product. In addition to the accessories listed above, extended service plans are available. Latin America: Option or part...
Page 15: Warranty And Registration Information (U.s. And Canada)
Option or part Part number Long-throw zoom lens (ELPLL08) V12H004L08 For the most recent list of accessories, visit the Epson web site and search for your product. Parent topic: Projector Features Related references Where to Get Help (U.S. and Canada) Where to Get Help (Latin America) Warranty and Registration Information (U.S.
Page 16: Where To Go For Additional Information
• If you still need help after checking this manual and any other sources listed here, you can use the Epson PrivateLine Support service to get help fast (U.S. and Canada only). For details, see "Where to Get Help."...
Page 17 USB device; insert the USB device into the projector to project your playlist content without using a cable connection. You can download the latest software and documentation from the Epson web site. Go to epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support...
Page 18: Projector Part Locations
Projector Part Locations Check the projector part illustrations to learn about the parts on your projector. Projector Parts - Front/Top Projector Parts - Rear Projector Parts - Base Projector Parts - Remote Control Parent topic: Introduction to Your Projector...
Page 19: Projector Parts - Front/Top
Projector Parts - Front/Top Name Function Air intake vents Takes in air to cool the projector...
Page 20 Projection lens Projects images Warning: Do not look into the projection lens while projecting. Caution: Do not place any objects or put your hand near the projection lens. It could cause burns, fire, or the object to warp because this area reaches a high temperature due to the concentrated projection light.
Page 21: Projector Parts - Rear
Projector Parts - Rear AC power inlet Connects the power cord to the projector Control panel Operates the projector Interface ports Connects interface cables Kensington security slot The security slot is compatible with the Microsaver Security System manufactured by Kensington. For more details on the Microsaver Security System,visit the Kensington Web site.
Page 22 Interface ports Note: Check the shape and orientation of the connectors on any cable you plan to connect. Do not force a connector into a port if it does not fit; the device or your projector could be damaged or could malfunction.
Page 23 To ensure proper data transmission, use a Category 5 shielded cable or better. HDMI2 port Inputs video signals from HDMI compatible video equipment and computers. Connects the optional base unit of the Epson Wireless Presentation System. This port is compatible with HDCP2.3. (Audio is only supported by PCM)
Page 24 HDMI1 port Inputs video signals from HDMI compatible video equipment and computers. (HDMI) Connects the optional base unit of the Epson Wireless Presentation System. This port is compatible with HDCP2.3. (Audio is only supported by PCM) Note: When sending 40 Gbps images such as 4K 120Hz, use an HDMI cable (ultra-high speed). If you use an incompatible cable, images may not be displayed correctly.
Page 25 Control panel On button Turns the projector on Source Search button Changes to the next input source Menu button Displays and closes the projector's menu. Enter button Enters the current selection and moves to the next level while displaying the projector's menu...
Page 26 /Left arrow button Displays the Control Panel Lock screen allowing you to lock the control panel buttons. Do one of the following to unlock them: • Set the Control Panel Lock setting to Off • Hold down the Enter button on the control panel for more than seven seconds.
Page 27 Right arrow button Displays the projector's Info menu. Selects menu items while displaying the projector's menu. /Up arrow button Corrects the shape of the image using the options in the Geometry Correction setting. Selects menu items while displaying the projector's menu.
Page 28: Projector Parts - Base
Projector Parts - Base Name Function Front adjustable feet When the projector is set up on a surface such as a desk, turn to extend the foot to adjust the position of the image. You can adjust the position of the image by tilting the projector up to 10°.
Page 29 Rear adjustable feet When the projector is set up on a surface such as a desk, turn to extend and retract the feet to adjust the horizontal tilt. You can adjust the tilt within a range of ±1.5°. The rear feet are detachable.
Page 30: Projector Parts - Remote Control
Projector Parts - Remote Control On button Turns the projector on Standby button Turns the projector off Source buttons Switch the image source to each port. Uniformity button Displays the Color Uniformity screen where you can adjust the color tone balance of the projected image. i information button Displays the projector's Info menu.
Page 31 Memory button Displays the Memory screen where you can save customized settings and load saved settings. A memory name that has already been used is indicated by a blue mark. Saving over a previously saved memory overwrites the settings with your current settings. Test Pattern button Displays the Test Pattern screen.
Page 32 User buttons Perform settings assigned in the User Button setting in the projector's Settings menu. ID button Press this button and press a number button within 5 seconds to select the ID for the projector you want to operate using the remote control. (Enter a one-digit or two-digit number.) If you do not know the projector's ID, press this button during projection to temporarily display the projector's...
Page 33 Color Mode button Changes the color mode Search button Switches to the next input source Illumination button Illuminates the buttons on the remote control for approximately 15 seconds. This is useful when using the remote control in the dark. Indicator light Lights up when the remote is sending signals Remote control signal emitter Outputs remote control signals...
Page 34: Setting Up The Projector
Setting Up the Projector Follow the instructions in these sections to set up your projector for use. Projector Placement Attaching and Removing a Lens Installing the Safety Wire Attaching and Removing the Vanity Board Attaching and Removing the Cable Cover Installing Batteries in the Remote Control Projector Placement You can place the projector on almost any flat surface to project an image.
Page 35 Note: Do not stack projectors directly on top of each other. There is no vertical or horizontal limit to how the projector can be installed. Keep these considerations in mind as you select a projector location: • Place the projector on a sturdy, level surface or install it using a compatible mount. •...
Page 36: Projector Setup And Installation Options
Projector Setup and Installation Options Projection Distance Parent topic: Setting Up the Projector Related concepts Projection Modes Related references Important Safety Information Related tasks Changing the Projection Mode Using the Remote Control Changing the Projection Mode Using the Menus Projector Setup and Installation Options You can set up or install your projector in the following ways: Front Rear...
Page 37 Front ceiling Rear ceiling Caution: Be sure to leave the following amount of space around the projector to avoid blocking the air exhaust and intake vents. Do not install the projector in a location that does not allow air to circulate, such as on a shelf or in a box.
Page 38 If there is not enough space around the projector and the internal temperature of the projector increases, the brightness of the light source may decrease. Make sure hot air from the exhaust vent does not go into the air intake vent. 11.8 inches (30 cm) 7.9 inches (20 cm) 3.9 inches (10 cm)
Page 39: Projection Distance
If you are installing multiple projectors next to each other, be sure to leave at least 28 inches (70 cm) of space between the projectors. Also, make sure heated air from an exhaust vent does not go into the air intake vent of another projector.
Page 40: Attaching And Removing A Lens
Attaching and Removing a Lens Follow the instructions in these sections to attach or remove a compatible lens. Warning: Make sure you turn off the projector and unplug the power cord before attaching or removing a lens. Otherwise, you may receive an electric shock. Attaching a Lens Removing a Lens Parent topic:...
Page 41 2. If you are installing the ELPLX02S or ELPLX02WS lenses, remove the lens replacement cover from the projector.
Page 42 3. Remove the stopper, if necessary.
Page 43 4. Pinch the lock lever and move it to the Release position.
Page 44 5. Insert the lens straight into the projector's lens socket with the white dot facing up. Caution: To avoid injury, be careful not to get your fingers caught between the projector and lens. Do not touch the glass surface of the lens.
Page 45 6. Hold the lens firmly after it is fully inserted, then pinch the lock lever and move it to the Lock position. Warning: Make sure the lens is securely attached. If the lens is not secured, it may fall off and could cause an injury when moving the projector.
Page 46 7. Reattach the stopper. 8. To perform lens calibration, turn on the projector. 9. If prompted, select Yes to calibrate the lens. Lens calibration helps the projector to correctly acquire the lens position and adjustment range and can take up to 100 seconds to complete. When calibration is finished, the lens returns to the same position it was in before calibration.
Page 47: Removing A Lens
Note: If the icon indicating that lens calibration has failed is displayed, remove the lens and then reinstall it. If the message continues to be displayed, stop using the projector, remove the power plug from the electrical outlet, and contact Epson for help. Parent topic:...
Page 48 3. Remove the stopper, if necessary.
Page 49 4. Hold the lens firmly as you pinch the lock lever and move it to the Release position. 5. Gently pull the lens straight out of the projector.
Page 50: Installing The Safety Wire
Parent topic: Attaching and Removing a Lens Installing the Safety Wire When you use the optional ceiling mount, you can install the safety wire to prevent the projector from falling from the mount. Secure the ring of the safety wire using the M6 × 15 mm bolt included with the safety wire set, and loop the safety wire through the ceiling mount to secure it as shown.
Page 51 2. Align the tabs on the vanity board with the guides on the projector, place the vanity board on the projector , and then slide it backward until it fits in place. 3. Tighten the screws. 4. Attach one end of the vanity board fall prevention wire to the vanity board.
Page 52: Attaching And Removing The Cable Cover
5. Remove the protective sheet from the vanity board. When removing the vanity board, remove the screw for the vanity board fall prevention wire, and then remove the wire from the projector. Parent topic: Setting Up the Projector Attaching and Removing the Cable Cover You can attach the cable cover that came with your projector to hide the attached cables from view.
Page 53 2. Place the cable cover on the projector as shown, guiding the cables through the notch on the base of the cable cover. 3. Tighten both cable cover screws. To remove the cover, loosen both screws and pull the cover off of the projector. Parent topic: Setting Up the Projector...
Page 54: Installing Batteries In The Remote Control
Installing Batteries in the Remote Control The remote control uses the two AA batteries that came with the projector. Replace the batteries as soon as they run out. Note: Make sure you read the safety instructions in this manual before handling the batteries. Caution: Use only the type of batteries specified in this manual.
Page 55 3. Insert the batteries with the + and – ends facing as shown. Warning: Make sure the batteries are inserted in the correct positions. If the batteries are not inserted correctly, they could explode or leak, causing a fire, injury, or damage to the product. 4.
Page 56: Using The Projector On A Network
You can project through a wired network. To do this, connect the projector to your network with an Ethernet cable, and then set up your projector and computer for network projection. You can use Epson iProjection to project static images and presentations over a wired network. Note: Epson iProjection is not recommended for use with streaming video.
Page 57: Selecting Wired Network Settings
PJLink protocol for projector control. • Remote Password lets you enter a password up to 32 alphanumeric characters long for accessing the Remote or Basic Control screen in Epson Web Control. (Default user name is EPSONREMOTE; no default password is set.) •...
Page 58 • Display LAN Info lets you select how the projector displays network information. You can select an option to display a QR code that lets you quickly connect your iOS or Android devices using the Epson iProjection app. Note: Use the displayed keyboard to enter the name, passwords, and keyword. Press the arrow buttons on the remote control to highlight characters and press Enter to select them.
Page 59: Selecting Other Network Settings
Parent topic: Wired Network Projection Related references Network Menu Selecting Other Network Settings You can select optional network settings on the Others menu. 1. Press the Menu button. 2. Select the Network menu and press Enter. 3. Select Network Configuration and press Enter.
Page 60: Monitoring And Controlling The Projector
Using the Projector on a Network Related references Network Menu Monitoring and Controlling the Projector Follow the instructions in these sections to monitor and control the projector over a network. Epson Web Control ESC/VP21 Commands ESC/VP.net Commands PJLink Using Crestron Connected...
Page 61: Esc/Vp21 Commands
If the command being processed terminates abnormally, an error message is output and a ":" is returned. You can also execute some of the ESC/VP21 commands by Web API. For additional information, visit the Epson website and search for your product's support page. Parent topic: Monitoring and Controlling the Projector ESC/VP.net Commands...
Page 62: Pjlink
Crestron Connected lets you control and monitor your projector using a web browser. You can access the Crestron Connected operation window from Epson Web Control. You need to enable Crestron Connected in the projector's Network menu before you can use Crestron Connected.
Page 63: Web Api
This lets you access the projector remotely. You can also control the projector using a web browser through the Epson iProjection app on iOS or Android. Note: Make sure that the projector and your computer or device are on the same network and that you have set a Web Control Password in the Network Settings menu or you cannot access the Web Control screen.
Page 64 You see the Epson Web Control screen. Select Basic Control to control the projector remotely. Select OSD Control Pad to change the projector's menu settings. Select Test Pattern to display a test pattern. Select Crestron Connected to open the menu.
Page 65: Web Control Options
Web Control Options Basic Control Note: If the Remote Password is set to On, you need to enter your user name and password. (The default username is EPSONREMOTE. No password is set by default.) Returns to the Home screen Turns the projector on Input source selection controls (available sources vary depending on projector model) Turns the video and audio on or off temporarily Searches for sources...
Page 66 Switches the operation method to button mode Resets the selected setting to its default value Returns to the previous menu Displays help topics Note: You cannot change some settings using Epson Web Control. Lens Control Focus/Distortion screen Returns to the Home screen...
Page 67 Displays the Focus/Distortion screen Displays the Zoom screen Displays the Lens Shift screen Displays the Test Pattern screen Displays the Memory screen Returns to the Epson Web Control screen Focus adjustment slider Distortion adjustment slider Displays the Focus/Distortion screen Displays the Zoom screen...
Page 68 Displays the Lens Shift screen Displays the Test Pattern screen Displays the Memory screen Zoom screen Note: Depending on the installed lens, the Zoom feature may not be available. Zoom adjustment slider T: Reduces the size of the image W: Increases the size of the image...
Page 69 Lens Shift screen The blue square displays the current image position and the red square displays the new image position Moves the lens to the home position Moves the image position up, down, left, or right Displays the horizontal image position; select to change the value Displays the vertical image position;...
Page 70 Test Pattern screen Note: The available test patterns may differ from the ones shown here. Displays available test patterns; select to project a test pattern Turns off test pattern display Memory screen...
Page 71 Contains the selected projector settings (available settings vary depending on projector model) Locks or unlocks the projector settings Updates the projector settings Note: You cannot change the following settings using Epson Web Control: • Custom setting for Gamma • EDID •...
Page 72: Controlling A Networked Projector In Content Playback Mode
Note: You can also control the projector using a web browser through the Epson iProjection app. Note: Do not remove any USB device connected to the projector or unplug the power cord when the Playlists or USB Memory Device screen is displayed;...
Page 73 You see the Epson Web Control screen. Controls the projector remotely Selects the playlist you want to play and allows you to create or edit playlists Opens the Time Table screen Operates the projector's menus with your finger or a mouse...
Page 74: Web Control Options In Content Playback Mode
Note: If the Remote Password is set to On, you need to enter your user name and password. (The default username is EPSONREMOTE. No password is set by default.) Returns to the Epson Web Control screen Turns the projector on or off...
Page 75 Displays playlist information Adjusts the speaker volume Screen displayed while projecting playlist Stops projection Turns the video and audio on or off temporarily, however, the audio and video continue to run so you cannot resume projection at the point you activated this function Adjusts the speaker volume Displays the Effects screen;...
Page 76 Playlists Returns to the Epson Web Control screen Controls playback of the playlist Edits, copies, or deletes the playlist Creates a new playlist...
Page 77 Create or Edit Playlist Edits the playlist name Enables repeat playback Adds the playlist to your favorites list Displays the images or movies in the order that they will be played Adds items to the playlist Deletes items from the playlist Opens the Switch Image screen (specifies the time before the projector switches to the next item in the playlist) Opens the Effects screen...
Page 78 Deletes images or videos on the USB device Note: You can upload .avi, .jpeg (.jpg), .png, .bmp, or .gif files using Epson Web Control. If you want to add .mp4 or .mov files to the playlist, use the Epson Projector Content Manager software or the Epson...
Page 79 Time Table Returns to the Epson Web Control screen Turns the time table on or off (see the online Epson Projector Content Manager Operation Guide for more information) OSD Control Pad...
Page 80: Secure Http
Switches the operation method to button operation. Resets the selected setting to its default value. Returns to the previous menu Displays help topics Note: You cannot change some settings using Epson Web Control. Parent topic: Controlling a Networked Projector in Content Playback Mode Secure HTTP You can use the HTTPS protocol to increase security between the projector and a web browser communicating with it.
Page 81: Digital Certificate Types
1. Make sure your digital certificate file is compatible with projector registration and saved in the root directory of the USB flash drive. 2. Press the Menu button on the remote control. 3. Select the Network menu and press Enter. 4.
Page 82 Web Server Certificate (Secure HTTP) Specification Description Format PKCS#12 Extension PFX, P12 Encryption Hashes MD5/SHA-1/SHA-256/SHA-384/SHA-512 Key length 512/1024/2048/4096 bit Common name Network host name Organization Optional Password Up to 64 alphanumeric characters; required Note: You can set a password of up to 64 characters if you use a web browser to enter the text. Parent topic: Secure HTTP...
Page 83: Using Basic Projector Features
Using Basic Projector Features Follow the instructions in these sections to use your projector's basic features. Turning On the Projector Turning Off the Projector Selecting the Language for the Projector Menus Setting the Date and Time Adjusting the Image Position Using Lens Shift Image Shape Resizing the Image with the Zoom Button Focusing the Image Using the Focus Buttons...
Page 84 2. Connect the power cord to the projector's power inlet. Note: Be sure to ground the power plug using a ground wire or 3-core power plug. 3. Plug the power cord into an electrical outlet. The projector's On/Standby light turns blue. This indicates that the projector is receiving power. Note: With Direct Power On turned on, the projector turns on as soon as you plug it in.
Page 85: Turning Off The Projector
(To leave the projector on, press any other button.) The projector beeps twice, the laser turns off, and the Status light turns off. Note: With Epson's Instant Off technology, there is no cool-down period so you can pack up the projector for transport right away (if necessary).
Page 86: Selecting The Language For The Projector Menus
Related tasks Running Light Source Calibration Selecting the Language for the Projector Menus If you want to view the projector's menus and messages in another language, you can change the Language setting. 1. Turn on the projector. 2. Press the Menu button on the projector or remote control. 3.
Page 87: Adjusting The Image Position Using Lens Shift
4. Select the Date & Time setting and press Enter. You see a screen like this: 5. Select the Daylight Saving Time setting and set it to On. Select your daylight saving settings. Then select Set and press Enter to confirm your changes. 6.
Page 88 2. Press the arrow buttons on the remote control or the control panel to adjust the position of the projected image as necessary. The distance the image can be shifted varies depending on the installed lens. The limits are described in the following table. You can shift the image up to the listed percentage of the image height or width.
Page 89: Image Shape
Note: When adjusting the image height, position the image lower than where you want it to be and then move it up. This will help prevent the image from moving down after adjustment. The image is clearest when the lens is in the home position. To move the lens to the home position, press and hold the Lens Shift button on the remote control or the Lens button on the control panel for at least three seconds.
Page 90 1. Turn on the projector and display an image. Note: You can also display a test pattern using the Test Pattern button on the remote control or the test pattern/down arrow button on the control panel. 2. Press the Menu button. 3.
Page 91 6. Use the arrow buttons on the projector or the remote control to select between vertical and horizontal keystone or balance correction and to adjust the image shape as necessary. V-Keystone V-Balance H-Keystone H-Balance...
Page 92: Correcting Image Shape With Quick Corner
7. When you are finished, press Esc. After correction, your image is slightly smaller. Parent topic: Image Shape Related references Settings Menu Correcting Image Shape with Quick Corner You can use the projector's Quick Corner setting to correct the shape and size of an image that is unevenly rectangular on all sides.
Page 93 3. Select the Settings menu and press Enter. Note: You can also press the Geometry button on the remote control to display the Geometry Correction screen. 4. Select the Geometry Correction setting and press Enter. 5. Select the Quick Corner setting and press Enter.
Page 94: Correcting Image Shape With Curved Surface
6. Use the arrow buttons on the projector or remote control to select the corner of the image you want to adjust. Then press Enter. Note: To reset your adjustments, press and hold the Esc button for at least 2 seconds to display a reset screen.
Page 95 1. Turn on the projector and display an image. Note: You can display a pattern to aid in adjusting the projected image using the Settings menu. Note: You can also display the pattern by pressing the Test Pattern button on the remote control or test pattern/down arrow on the control panel.
Page 96 7. Use the arrow buttons on the projector or the remote control to select the area you want to adjust. Then press Enter. Note: To reset your adjustments, press and hold the Esc button for at least 2 seconds to display a reset screen.
Page 97 9. Press the Esc button to return to the Curved Surface menu screen. 10. Repeat the previous three steps as necessary to adjust other image areas. If the image expands or contracts, continue with the next step to adjust the linearity. 11.
Page 98: Correcting Image Shape With Corner Wall
Related references Settings Menu Correcting Image Shape with Corner Wall You can use the projector's Corner Wall setting to adjust the shape of an image projected on a surface with right angles, such as a rectangular pillar or the corner of a room. Note: For the best results, move the lens position to the home position and adjust the image shape based on the point nearest to the center of the screen.
Page 99 3. Select the Settings menu and press Enter. 4. Select the Geometry Correction setting and press Enter. 5. Select the Corner Wall setting and press Enter. Note: If you see a confirmation message, press Enter. 6. Select the Corner Type setting and press Enter.
Page 100 • Vertical Corner when the surfaces line up vertically 8. Press the Esc button to return to the Corner Wall menu screen. 9. Select the Correct Shape setting and press Enter. 10. Adjust the projector's position and use lens shift to center the image over the point where the two surfaces meet.
Page 101 11. Press the arrow buttons on the projector or the remote control to select the area you want to adjust. Then press Enter. • For horizontal corners, adjust the top area using the lowest point (indicated by the blue arrow) as your reference.
Page 102 Note: To reset your adjustments, press and hold the Esc button for at least 2 seconds to display a reset screen. Then select Yes. 12. Press and hold the arrow buttons on the projector or remote control to adjust the image shape. 13.
Page 103: Correcting Image Shape With Point Correction
Parent topic: Image Shape Related references Settings Menu Correcting Image Shape with Point Correction You can use the projector's Point Correction feature to fine-tune the image shape using points on a grid. This is useful for adjusting overlapping areas in multiple projected images that do not line up correctly. Note: You can move the points on the grid between 0.5 to 600 pixels in any direction.
Page 104 3. Select the Settings menu and press Enter. 4. Select the Geometry Correction setting and press Enter. 5. Select the Point Correction setting and press Enter. Note: If you see a confirmation message, press Enter. 6. Select the Point Correction setting and press Enter.
Page 105 The box changes from a single line to a double-lined square. 9. Press the arrow buttons to correct the image shape in all necessary directions. Note: You can press Enter to show or hide the image and grid to check the results. 10.
Page 106 11. Hold down the Enter button to switch to the mode that corrects all points in a specified vertical column or horizontal row at once. 12. Use the left and right arrow buttons to select the column you want to adjust, then press Enter.
Page 107: Resizing The Image With The Zoom Button
13. Use the up and down arrow buttons to select the row you want to adjust, then press Enter. 14. When you are finished, press the Menu button. Parent topic: Image Shape Related references Settings Menu Resizing the Image with the Zoom Button You can adjust the size of the image using the zoom buttons.
Page 108: Focusing The Image Using The Focus Buttons
Focusing the Image Using the Focus Buttons You can adjust the sharpness of the projected image using the focus buttons on the remote control. Note: Wait 20 minutes after turning on the projector before setting the focus, zoom, and lens shift for maximum accuracy.
Page 109: Remote Control Operation
Note: Your projector operates in 4K display using shift technology. If you have difficulty adjusting the focus or the image distortion, press the Enter button on the remote control to select 4K or Full Parent topic: Focusing the Image Using the Focus Buttons Remote Control Operation The remote control lets you control the projector from almost anywhere in the room, up to away.
Page 110: Selecting An Image Source
32.8 feet (10 m) 60° 30° 20° 10° Note: Avoid using the remote control in conditions with bright fluorescent lights or in direct sunlight, or the projector may not respond to commands. If you will not use the remote control for a long time, remove the batteries.
Page 111: Projection Modes
3. Select the Settings menu and press Enter. 4. Select the Test Pattern setting and press Enter. Note: You can also display a test pattern using the Test Pattern button on the remote control or the test pattern/down arrow on the control panel. 5.
Page 112: Changing The Projection Mode Using The Remote Control
• Rear/Ceiling flips the image over top-to-bottom and horizontally to project from the ceiling and behind a translucent screen. Note: You can change the projection mode using the remote control or by changing the Projection setting in the Extended menu. Changing the Projection Mode Using the Remote Control Changing the Projection Mode Using the Menus Parent topic:...
Page 113: Image Aspect Ratio
3. Select the Extended menu and press Enter. 4. Select the Projection setting and press Enter. 5. Select a projection mode and press Enter. 6. Press Menu or Esc to exit the menus. Parent topic: Projection Modes Image Aspect Ratio The projector can display images in different width-to-height ratios called aspect ratios.
Page 114: Available Image Aspect Ratios
2. Select the menu and press Enter. 3. Select Aspect and press Enter. 4. Select the aspect ratio you want to use for your input signal and press Enter. Parent topic: Image Aspect Ratio Available Image Aspect Ratios The projector can display images in different width-to-height ratios called aspect ratios. Normally, the input signal from your image source determines the image's aspect ratio.
Page 115: Color Mode
Color Mode The projector offers different Color Modes to provide optimum brightness, contrast, and color for a variety of viewing environments and image types. You can select a mode designed to match your image and environment, or experiment with the available modes. Changing the Color Mode Available Color Modes Parent topic:...
Page 116: Adjusting Image Sharpness
Parent topic: Color Mode Adjusting Image Sharpness You can adjust the outline of an image by adjusting its sharpness. 1. Turn on the projector and display an image. 2. Press the Menu button. 3. Select the Image menu and press Enter.
Page 117: Adjusting The Projector's Brightness Level
Adjusting the Projector's Brightness Level You can adjust the brightness of your projector's light source. Note: The projector uses a laser as the light source with the following characteristics: • Depending on the surroundings, the brightness of the light source may decline. The brightness declines a lot when the temperature gets too high.
Page 118 3. Select the Image menu and press Enter. 4. To automatically adjust the amount of light based on the brightness of the image, select the Dynamic Contrast setting and press Enter. Choose from the following options: • Dynamic Contrast: Select On to automatically adjust the amount of light according to the brightness of the image.
Page 119: Turning On Dynamic Contrast
• Black Level: Select the black level you want to project when the brightness level of the image signal is zero. (If you select 0%, the light source turns off.) 5. Press the Esc button to return to the Image menu. 6.
Page 120: Adjusting The Color Temperature
1. Turn on the projector and switch to the image source you want to use. 2. Press the Menu button on the projector's control panel or remote control. 3. Select the Image menu and press Enter. 4. Select the Dynamic Contrast setting and press Enter.
Page 121 3. Select the Image menu and press Enter. 4. Select White Balance and press Enter. 5. Select Color Temp. and press Enter. 6. Use the left and right arrow buttons to adjust the color temperature. Higher values increase the blue tint, and lower values increase the red tint.
Page 122: Adjusting Gamma
7. Press Menu or Esc to exit the menus. Parent topic: Using Basic Projector Features Related references Image Menu Adjusting Gamma You can correct differences in projected image colors that occur between different image sources. Note: These settings should be set by a professional color calibrator using specialized color calibration tools in a controlled lighting environment.
Page 123 4. Select Advanced and press Enter 5. Select Gamma and press Enter. The projected image freezes.
Page 124 6. Select and adjust the correction value. When you select a smaller value, you can reduce the overall brightness of the image to make the image sharper. When you select a larger value, the dark areas of images become brighter, but the color saturation for lighter areas may become weaker.
Page 125: Adjusting The Hue, Saturation, And Brightness
8. Press the left or right arrow button to select the tone you want to change, then press the up or down arrow button to adjust the tone and press Enter. Note: Select Reset to reset the Gamma settings. 9. Press Menu or Esc to exit the menus. Parent topic: Using Basic Projector Features Related references...
Page 126: Controlling The Volume With The Volume Buttons
You can project images or other content from an external storage device using Content Playback mode. You can also add color or effects to the projected image. Projecting a Playlist in Content Playback Mode Creating a Playlist Using Epson Web Control Supported Content Playback File Types Content Playback Mode Restrictions...
Page 127: Projecting A Playlist In Content Playback Mode
You can project playlists that contain images and movies in Content Playback mode. 1. Create a playlist and export it to a USB device using the Epson Projector Content Manager software. Note: See the online Epson Projector Content Manager Operation Guide for more information.
Page 128: Creating A Playlist Using Epson Web Control
Note: You cannot upload .mp4 or .mov files. If you want to add .mp4 or .mov files to the playlist, use Epson Projector Content Manager software or the Epson Creative Projection app. The selected files are copied to the USB device that is connected to the projector.
Page 129: Supported Content Playback File Types
You can play the playlist from the Remote or Playlist screen. If you want to specify when the playlist starts and finishes, schedule the playlist using the Epson Projector Content Manager software. See the Epson Projector Content Manager Operation Guide for details.
Page 130: Content Playback Mode Restrictions
File type and Details extension Image (.png) Make sure the file is not: • Above 1280 × 800 resolution • Interlaced Motion JPEG Supports only AVI 1.0 movie (.avi) Make sure the file is not: • Above 1280 × 800 resolution •...
Page 131: Adjusting Projector Features
Adjusting Projector Features Follow the instructions in these sections to use your projector's feature adjustments. Operating Connected Devices Using the HDMI Link Features Shutting Off the Picture and Sound Temporarily (A/V Mute) Projector Security Features Using Advanced Image Adjustment Features Saving Settings to Memory and Using Saved Settings Copying Menu Settings Between Projectors Operating Connected Devices Using the HDMI Link Features...
Page 132 3. Select the HDMI Link setting and press Enter. 4. Select On and press Enter. 5. Select Device Connections and press Enter. 6. Select the device you want to control and project images from and press Enter. Note: A linked device is indicated with a blue mark. 7.
Page 133: Shutting Off The Picture And Sound Temporarily (A/V Mute)
• Power Off Link: Select whether linked devices are turned off when the projector is turned off. This option only works when the connected device's CEC power link function is enabled. Note: Some linked devices and their functions may not operate, even if they meet the HDMI CEC standard.
Page 134: Projector Security Features
Projector Security Features You can secure your projector to deter theft or prevent unintended use by setting up the following security features: • Lens lock to prevent changing the zoom, focus, or lens shift settings. • Button lock security to block operation of the projector using the buttons on the control panel. •...
Page 135: Unlocking The Projector's Buttons
3. Select the Lock Setting setting and press Enter. Note: You can also press the lock button on the control panel to display the Control Panel Lock screen. 4. Select one of these lock types and press Enter: • To lock the zoom, focus, distortion, calibration, and lens shift settings, select Lens Lock. •...
Page 136 Note: When you copy the menu settings from one projector to another using the batch setup feature, the user logo is also copied. Do not include any information in the user logo that you do not want to share between multiple projectors. 1.
Page 137: Using Advanced Image Adjustment Features
Note: • When you copy the menu settings from one projector to another using the batch setup feature, user's logo is also copied. Do not register the information that you do not want to share between multiple projectors as a user's logo. •...
Page 138 • Super-resolution • Auto Contrast Enhancement 1. Press the Menu button. You see a screen like this: 2. Select the Image menu and press Enter. 3. Select the Image Enhancement setting and press Enter. 4. Select the Image Preset Mode setting and press Enter.
Page 139: Using Frame Interpolation
6. Press Esc to return to the Image Enhancement menu. 7. Fine-tune the following settings: • Frame Interpolation • Super-resolution • Auto Contrast Enhancement Note: To minimize delays, select Off. If you select Off, you cannot set the other items in the Image Enhancement setting.
Page 140 You see a screen like this: 2. Select the Image Enhancement setting and press Enter. 3. Select the Frame Interpolation setting and press Enter. You see a screen like this: 4. Select the level of interpolation and press Enter. 5. When you are finished, press the Menu button. Note: If your resulting images contain noise, turn off the Frame Interpolation setting.
Page 141: Adjusting Scaled Resolution Images (Super-Resolution)
Adjusting Scaled Resolution Images (Super-resolution) You can sharpen blurry, low-resolution images that had their resolution scaled up for projection using the Super-resolution setting. Note: The Image Preset Mode setting must be enabled to select this setting. 1. Turn on the projector and switch to the image source you want to use. 2.
Page 142: Adjusting The Color Convergence (Panel Alignment)
Related references Image Menu Adjusting the Color Convergence (Panel Alignment) You can use the Panel Alignment feature to manually adjust the color convergence (the alignment of the red and blue colors) in the projected image. Note: You can adjust only the red or blue color convergence. Green is the standard color panel and cannot be adjusted.
Page 143 • B to adjust the blue color convergence. 10. Press Esc to return to the previous screen. 11. Select the Pattern Color setting and press Enter. 12. Select the pattern you want to use and press Enter. 13. Press Esc to return to the previous screen. 14.
Page 144: Adjusting The Color Tone (Color Uniformity)
Adjusting the Color Tone (Color Uniformity) You can use the Color Uniformity feature to manually adjust the color tone balance in the projected image. 1. Press the Menu button. 2. Select the Extended menu and press Enter. 3. Select the Display setting and press Enter.
Page 145: Running Light Source Calibration
12. Press Esc. 13. Repeat steps 10 and 11 for each area you want to adjust. 14. Repeat steps 7 to 11 for each adjustment level. 15. When you are finished, press the Menu button. Note: The color tone may not be uniform even after adjusting the color uniformity Parent topic: Using Advanced Image Adjustment Features Related references...
Page 146: Saving Settings To Memory And Using Saved Settings
2. Select the Reset menu and press Enter. You see a screen like this: 3. Select Light Source Calibration and press Enter. 4. Select any of the following: • To run the light source calibration now, select Run Now. • To automatically run the light source calibration every 100 hours of projector usage, select Run Periodically.
Page 147 3. Select the Settings menu and press Enter. 4. Select the Memory setting and press Enter. Note: You can also access this screen by pressing the Memory button on the remote control. 5. Select one of the following options: • Memory: Saves or loads various settings; you can save up to 10 different memories •...
Page 148 You see this screen: 6. Select one of the following options: • Load Memory: Overwrites your current settings with saved settings • Save Memory: Saves your current settings to memory Note: A memory name that has already been used is indicated by a mark. Saving over a previously saved memory overwrites the settings with your current settings.
Page 149: Copying Menu Settings Between Projectors
Caution: If the copy process fails due to a power failure, communication error, or for any other reason, Epson will not be responsible for any repair costs incurred. The following settings will not transfer between projectors if you set the Batch Setup Range setting to Limited: •...
Page 150: Transferring Settings From A Usb Flash Drive
2. Insert the flash drive into the USB-A port. Note: Connect the flash drive directly to the projector. Do not use a hub or your settings may not be saved correctly. 3. Press and hold the Esc button on the control panel or remote control as you connect the power cord to the projector's power inlet.
Page 151: Saving Settings To A Computer
2. Insert the flash drive into the USB-A port. Note: Connect the flash drive directly to the projector. Do not use a hub or your settings may not be saved correctly. 3. Press and hold the Menu button on the control panel or remote control as you connect the power cord to the projector's power inlet.
Page 152: Transferring Settings From A Computer
7. Once the file has been copied, do one of the following: • Windows: Open the My Computer, Computer, Windows Explorer, or File Explorer utility. Right-click the name of your projector (listed as a removable disk) and select Eject. • Mac: Drag the removable disk icon for your projector from the desktop into the trash. The projector turns off when you disconnect the USB cable.
Page 153 7. Once the file has been copied, do one of the following: • Windows: Open the My Computer, Computer, Windows Explorer, or File Explorer utility. Right-click the name of your projector (listed as a removable disk) and select Eject. • Mac: Drag the removable disk icon for your projector from the desktop into the trash. Disconnect the USB cable.
Page 154: Adjusting The Menu Settings
Adjusting the Menu Settings Follow the instructions in these sections to access the projector menu system and change projector settings. Using the Projector's Menus Using the Displayed Keyboard Image Menu Signal Menu Settings Menu Extended Menu Network Menu Info Menu Reset Menu Using the Projector's Menus You can use the projector's menus to adjust the settings that control how your projector works.
Page 155: Using The Displayed Keyboard
2. Press the up or down arrow button to move through the menus listed on the left. The settings for each menu are displayed on the right. Note: The available settings depend on the current input source, resolution, or other menu settings. 3.
Page 156: Available Keyboard Text
Available Keyboard Text Parent topic: Adjusting the Menu Settings Available Keyboard Text You can enter the following text when using the displayed keyboard. Text type Details Numbers 0123456789 Alphabet ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz Symbols ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~ Parent topic: Using the Displayed Keyboard Image Menu...
Page 157 Setting Options Description Light Output Varying levels Adjusts the brightness of your projector's light source available Color Mode See the list of Adjusts the vividness of image colors for various image available Color types and environments Modes Brightness Varying levels Lightens or darkens the overall image available Note: This setting does not affect light source brightness.
Page 158 Setting Options Description Advanced Dynamic Tone Dynamic Tone Mapping: optimizes the PQ (Perceptual Mapping Quantizer) curve settings based on the brightness of the projected HDR content; select On to improve the visibility Scene Adaptive of dark and bright images Gamma Scene Adaptive Gamma: adjusts the coloring and obtains Gamma a more vivid image depending on the scene;...
Page 159 Setting Options Description Lights-Out Control Lights-Out Signal Automatically turns off the light source when the signal Level level falls below the reference level for a set period of time Lights-Out Timer Lights-Out Signal Level: sets the brightness level for the video signal being controlled.
Page 160 Image Enhancement Settings Setting Description Image Preset Mode Sets the Image Enhancement options as a batch using preset values. The following settings are saved in the preset options: • Frame Interpolation • Super-resolution • Auto Contrast Enhancement To minimize delays, select Off. If you select Off, you cannot set the other items in the Image Enhancement setting.
Page 161: Signal Menu
Related tasks Adjusting the Projector's Brightness Level Adjusting Image Sharpness Adjusting Luminance Controls Turning On Dynamic Contrast Adjusting the Color Temperature Adjusting Gamma Adjusting the Hue, Saturation, and Brightness Creating Image Presets Using Frame Interpolation Adjusting Scaled Resolution Images (Super-resolution) Signal Menu The projector detects and optimizes the input signal settings automatically.
Page 162 Setting Options Description Blanking Hides images in the specified area Bottom Use the arrow buttons on the control panel or remote control to adjust the area. You can hide up to half of the Left projected image in each direction (except for one pixel). Right Note: This setting is only displayed when the Content Playback setting is set to Off in the projector's Settings...
Page 163 Setting Options Description Advanced > EDID EDID Mode Describes the display capabilities of your projector (if images are not displayed correctly, you may be able to Reset display them by changing this setting) Even if you setup multiple displays with different resolutions, you can set the same EDID as the standard display and switch the EDID of the current source to unify the EDID across the displays.
Page 164: Settings Menu
Related concepts Image Aspect Ratio Settings Menu Options on the Settings menu let you customize various projector features. Click the links at the end of this section for more information. Setting Options Description Geometry See the list of Adjusts the image shape to rectangular (horizontally and Correction available settings in vertically);...
Page 165 Setting Options Description Lock Setting Control Panel Lock Lets you set up projector security features to deter theft or prevent unintended use Lens Lock Control Panel Lock: controls projector button locking to secure the projector. Select Full Lock to lock all buttons or Partial Lockto lock all buttons except for the On button and the Standby button.
Page 166 Setting Options Description Test Pattern Display Position Displays a test pattern to assist in focusing and zooming the image and correcting image shape. The color isolation Color Isolation: R options let you display the selected color component of the Color Isolation: G projected image.
Page 167 You can download and install Epson Projector Content Manager from the Epson support site. • Using Epson Web Control with a Web browser. • Using Epson Creative Projection on iOS devices. You can download Epson Creative Projection from the App Store.
Page 168 Setting Options Description Reset — You can reset all adjustment values on the Settings menu to their default settings, except for the following: • Audio Out Device • Power On Link • Power Off Link • User Button • Test Pattern Geometry Correction Settings The following options are available in the Geometry Correction menu.
Page 169 Setting Description Corner Wall Corrects the corners and sides of an image projected on a curved surface with right angles • Move the lens position to the home position. • If a large amount of adjustment is performed, the focus may not be uniform even after making adjustments.
Page 170: Extended Menu
Related topics Projecting in Content Playback Mode Extended Menu Settings on the Extended menu let you customize various projector setup features that control its operation.
Page 171 Setting Options Description Display Menu Position Selects various message display options Message Position Menu Position: allows you to select the position of the projector menu displayed on the screen Messages Message Position: allows you to select the position of the Display projector messages displayed on the screen Background...
Page 172 Setting Options Description User's Logo — Allows you to save an image on the projector and display it whenever the projector turns on You can also display the image when the projector is not receiving an input signal. This image is called the user's logo screen.
Page 173 Setting Options Description Operation Direct Power On Selects various operation options Sleep Mode Direct Power On: lets you turn on the projector without pressing the power button by plugging in to ac outlet Sleep Mode Timer Sleep Mode: set to On to automatically turn off the High Altitude Mode projector after a period of inactivity;...
Page 174 Setting Options Description Standby Mode Communication On Allows monitoring and control of the projector over a network when the projector is in standby mode Communication Select Communication On to monitor and control the projector over a network. Note: Even if Communication On is set for a wired LAN connection, if the connection between the projector and the network device is not established for more than 15 minutes, the projector will enter a power status in which...
Page 175 Setting Options Description Reset — Resets all adjustment values on the Extended menu to their default settings, except for the following: • Projection • High Altitude Mode • Auto Source Search • Release A/V Mute • Standby Mode • Language Panel Alignment Settings The Panel Alignment setting (Extended >...
Page 176 Setting Description Start Adjustments Starts the panel alignment process. The image may become distorted while adjusting. The image is restored once adjustments are complete. • Select Shift the whole panel to adjust the whole panel roughly. • Select Adjust the four corners to adjust the four corners of the panel precisely.
Page 177 Setting Description Reset Resets all adjustment values on the Color Uniformity menu to their default settings. Note: The color tone may not be uniform even after adjusting the color uniformity. Advanced Settings The following settings are available in the Advanced menu (Extended > Operation > Advanced). Setting Description Indicators...
Page 178: Network Menu
Adjusting the Color Tone (Color Uniformity) Network Menu Settings on the Network menu let you view network information and set up the projector for monitoring and control over a network. Note: If no password has been set, a screen prompting you to set a password is displayed. Follow the on-screen instructions to set the password.
Page 179: Info Menu
Setting Options Description Display the QR — Displays a QR code for connecting with iOS or Android Code devices using the Epson iProjection app Network Accesses additional Configures your network settings Configuration network menus Parent topic: Adjusting the Menu Settings Info Menu You can display information about the projector and input sources by viewing the Info menu.
Page 180 Setting Options Description Projector Info Operation Hours Displays the projector's information Source Operation Hours: displays the number of hours (H) the projector has been used since it was turned on. The Input Signal cumulative use time is displayed as "0H" for the first 10 Resolution hours.
Page 181 Setting Options Description Status Information Status Information Displays the projector's basic status information Source Status Information: displays the projector's operating status Signal Information Source: displays the input signal information Network Wired Signal Information: displays the input digital signal Maintenance information Version Network Wired: displays the wired LAN settings Maintenance: displays the operating time for the projector...
Page 182: Event Id Code List
If the Event ID option on the Info menu displays a code number, check this list of Event ID codes for the solution to the projector problem associated with the code. If you cannot resolve the problem, contact your network administrator or Epson for technical support. Event ID code...
Page 183: Reset Menu
Reset Menu Settings on the Reset menu let you reset certain projector settings to their default values. Setting Options Description Reset All Memories — Deletes all memories saved in Memory, Lens Position, and Geometry Correction Refresh Mode Timer Clears any projected afterimage and turns off the projector after a specified period of time Messages Timer: lets you set a time period during which the projector...
Page 184 Setting Options Description Light Source Run Now Optimizes the color balance of the projected image Calibration Run Periodically Run Now: starts light source calibration to optimize the color balance of the currently projected image. You may Last Run not be able to start calibration if the projector's environmental temperature is out of range.
Page 185 • Color Matching • Language • Network menu items Parent topic: Adjusting the Menu Settings...
Page 186: Maintaining And Transporting The Projector
The only parts you should replace are the air filter , lens unit, and remote control batteries. If any other part needs replacing, contact Epson or an authorized Epson servicer. This projector uses a sealed laser light source which does not need servicing and cannot be replaced.
Page 187: Cleaning The Projector Case
Filter maintenance intervals will depend on the environment. If regular maintenance is not performed, your Epson projector will notify you when the temperature inside the projector has reached a high level. Do not wait until this warning appears to maintain your...
Page 188: Cleaning The Air Filter And Vents
Damage due to the failure to properly maintain the projector or its filter may not be covered by the projector's Limited Warranty. Cleaning the Air Filter and Vents Replacing the Air Filter Parent topic: Maintaining and Transporting the Projector Cleaning the Air Filter and Vents Clean the projector's air filter or vents if they get dusty, or if you see a message telling you to clean them.
Page 189 3. Loosen the screws securing the air filter cover and remove the air filter cover (it is attached with a tether). 4. Pull the air filter out of the projector.
Page 190 5. Tap each side of the filter 4 to 5 times to shake off any excess dust. Do this outside the room or away from the projector. Caution: Do not use excessive force when tapping the air filter, or it may crack and become unusable.
Page 191 Caution: Do not rinse the air filter in water, or use any detergent or solvent to clean it. Do not use canned air; the gases may leave a flammable residue, or push dust and debris into the projector's optics or other sensitive areas. Note: If dust is difficult to remove or the air filter is damaged, replace the air filter.
Page 192 8. Install the air filter cover as shown.
Page 193: Replacing The Air Filter
9. Tighten the screws. Note: After installing the air filter, reinstall the vanity board. Parent topic: Air Filter and Vent Maintenance Replacing the Air Filter You need to replace the air filter in the following situations: • After cleaning the air filter, you see a message telling you to clean or replace it •...
Page 194 2. Loosen the screws and remove the air filter cover as shown (it is attached with a tether). 3. Pull the air filter out of the projector. Note: Air filters contain polypropylene. Dispose of used air filters according to local regulations.
Page 195 4. Place the new air filter in the projector as shown.
Page 196 5. Attach the air filter cover as shown.
Page 197: Replacing The Remote Control Batteries
6. Tighten the screws. Note: After installing the air filter, reinstall the vanity board. Parent topic: Air Filter and Vent Maintenance Replacing the Remote Control Batteries The remote control uses two AA manganese or alkaline batteries. Replace the batteries as soon as they run out.
Page 198 1. Remove the battery cover as shown. 2. Remove the old batteries. Warning: If the battery fluid has leaked, wipe it away with a soft cloth and avoid getting the fluid on your hands. If it gets on your hands, wash them immediately to avoid injury. 3.
Page 199: Updating The Firmware
Initial/All Settings menu. The projector enters firmware update mode and is ready to perform a firmware update. If a firmware update file is not found, the projector enters standby mode. For more information, contact Epson support. Updating Projector Firmware Using a USB Storage Device...
Page 200: Updating Projector Firmware Using A Usb Storage Device
Updating Projector Firmware Using a USB Storage Device You can update the projector's firmware using a USB storage device. 1. Download the projector firmware file from the Epson support website. Make sure it is the correct firmware file for your model.
Page 201: Updating Projector Firmware Using A Computer And Usb Cable
• macOS 10.14.x (64-bit) • macOS 10.15.x (64-bit) 1. Download the projector firmware file from the Epson support website. Make sure it is the correct firmware file for your model. Note: If the firmware file is not the correct file for your model, or if you renamed the file, the update will not start.
Page 202: Transporting The Projector
If the indicators continue to flash even after reconnecting the power cord, unplug the cord from the electrical outlet and contact Epson Support. After the update is complete, check the Version setting in the Information menu to confirm that the firmware was updated successfully.
Page 203 Note: Epson shall not be liable for any damages incurred during transportation. Warning: The projector is heavy and should be carried or moved by two people. Parent topic: Maintaining and Transporting the Projector...
Page 204: Solving Problems
• The lights on the projector may indicate what the problem is. • The solutions in this manual can help you solve many problems. If none of these solutions help, you can contact Epson for technical support. Parent topic: Solving Problems...
Page 205: Projector Light Status
Projector Light Status The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here. On/Standby (power) light Status light Laser light Temp (temperature) light...
Page 206 On/Standby Status Laser Temp light Filter Status and solution (power) light light light light Blue Flashing Shutting down or cooling down; all blue buttons are disabled Standby or sleep mode; press power button to start projection Blue Monitoring; press power button to start projection Flashing blue Off Preparing for network monitoring;...
Page 207 • If operating the projector at high altitude, turn on High Altitude Mode • If the problem persists, unplug the projector and contact Epson for help Flashing blue Varies Flashing Varies Varies Laser warning; turn off the projector, orange unplug it, and contact Epson for help...
Page 208 Flashing Orange Laser error; turn off the projector, blue unplug it, and contact Epson for help Flashing Flashing Fan or sensor error; turn the blue orange projector off, unplug it, and contact...
Page 209 • If the problem persists, unplug the projector and contact Epson for help Flashing Orange Orange Lens Shift error, Supply Voltage blue error, or Communication error with AC Micro controller; turn off the projector, unplug it from the electrical outlet, and contact Epson for help...
Page 210 Lens problem or no lens is installed blue • Remove and reattach the installed lens • Attach a supported lens • If the problem persists, unplug the projector and contact Epson for help Flashing Flashing The batch setup file may be corrupt, orange...
Page 211: Solving Image Or Sound Problems
• If the projector does not respond when you press any buttons on the projector, an internal error may have occurred in the projector. Contact Epson for help. • Adjust the Brightness setting on the Image menu.
Page 212: Solutions When "No Signal" Message Appears
• For images projected from applications using Windows DirectX, turn off DirectX functions. • The projector may not be able to project copyrighted videos that you play back on a computer. For details, see the manual supplied with your computer. Parent topic: Solving Image or Sound Problems Solutions When "No Signal"...
Page 213: Solutions When "Not Supported" Message Appears
1. Open the System Preferences utility and select Displays, Display, or Color LCD. 2. Click the Arrange or Arrangement tab. 3. Select the Mirror Displays checkbox. Parent topic: Solutions When "No Signal" Message Appears Solutions When "Not Supported" Message Appears If the "Not Supported"...
Page 214: Solutions When The Image Contains Noise Or Static
• Adjust the image shape using the Geometry Correction menu settings. • Adjust the H/V-Keystone setting to correct the image shape. • Adjust the Quick Corner setting to correct the image shape. • Adjust the Curved Surface setting to adjust the corners and sides of an image projected on a curved surface.
Page 215: Solutions When The Image Is Fuzzy Or Blurry
Parent topic: Solving Image or Sound Problems Solutions When the Image is Fuzzy or Blurry If the projected image is fuzzy or blurry, try the following solutions: • Adjust the image focus. • Clean the projector lens. Note: To avoid condensation on the lens after bringing the projector in from a cold environment, let the projector warm up to room temperature before using it.
Page 216: Solutions When An Afterimage Remains On The Projected Image
• To achieve the best possible color output, it is recommended to have the projector professionally color-calibrated by an IFS-Certified calibrator. (Epson does not cover the cost of this service.) Parent topic:...
Page 217: Solutions To Projector Power Or Shut-Off Problems
Remote Receiver setting is turned on in the projector's menu, if available. • The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord and contact Epson. • The cooling fans may run in standby status depending on the projector settings. Also, when the projector wakes from standby status, the fans may cause an unexpected noise.
Page 218: Solutions To Password Problems
Solutions to Password Problems If you cannot enter or remember a password, try the following solutions: • If you lose the remote control, you cannot enter a password. Order a new one from an Epson parts distributor. • If you have entered an incorrect password too many times and see a message displaying a request code, write down the code and contact Epson.
Page 219: Solutions To Problems Using Content Playback
Solutions to Problems Using Content Playback If you cannot play back a playlist correctly, try the following solutions: • Check the following on all projectors: • All projectors are the same model. If any of the projectors are a different model or have a different resolution, synchronized playback may not be performed properly.
Page 220: Solutions When The Image Contains Static During Network Projection
• If your Web browser is set up to connect via a proxy server, the Epson Web Control screen cannot be displayed. Make settings for a connection without using a proxy server. • If you set Standby Mode to Communication On in the projector's Extended menu, make sure the network device is turned on.
Page 221: Where To Get Help (Latin America)
Purchase Supplies and Accessories You can purchase screens, other optional accessories, and replacement parts from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Or you can purchase online at epsonstore.com...
Page 222 Then call: Country Telephone Argentina (54 11) 5167-0300 0800-288-37766 Bolivia* 800-100-116 Brazil Chile (56 2) 2484-3400 Colombia Bogota: (57 1) 602-4751 Other cities: 01-8000-915235 Costa Rica 800-377-6627 Dominican Republic* 1-888-760-0068 Ecuador* 1-800-000-044 El Salvador* 800-6570 Guatemala* 1-800-835-0358 Mexico Mexico City: (52 55) 1323-2052 Other cities: 800-087-1080 Nicaragua* 00-1-800-226-0368...
Page 223 Purchase Supplies and Accessories You can purchase optional accessories and replacement parts from an Epson authorized reseller. To find the nearest reseller, go to latin.epson.com. Or you can contact your nearest sales office as described in "Where to Get Help."...
Page 224: Technical Specifications
Full HD (1920 [W] × 1080 [H] dots × 3 Color reproduction Full color, up to 1.07 billion colors (depends on the interface) Brightness EH-QL3000W/EH-QL3000B: (Color mode: Dynamic, Zoom: White light output 6000 lumens Wide, Lens shift: V Center / H...
Page 225: Projector Light Source Specifications
Lens shift Powered Maximum vertical direction: Approx. ±64% Maximum horizontal direction: Approx. ±16% Noise level EH-QL3000W/EH-QL3000B: Light Source Mode Normal: 28 dB Light Source Mode Quiet: 26 dB EH-QL7000W/EH-QL7000B: Light Source Mode Normal: 33 dB Light Source Mode Quiet: 26 dB Keystone correction angle ±...
Page 226: Remote Control Specifications
Light source output power EH-QL3000W/EH-QL3000B: Up to 194 W EH-QL7000W/EH-QL7000B: Up to 252 W Light source input power Normal Light Source Mode Environment temperature: 77°F (25°C) EH-QL3000W/EH-QL3000B: Up to 261 W EH-QL7000W/EH-QL7000B: Up to 431 W Wavelength 449 to 461 nm...
Page 227: Projector Electrical Specifications
Note: Specifications are based on having the standard zoom lens (ELPLM15) installed. The lens is not included with the projector. Rated frequency 50/60 Hz Power supply EH-QL3000W/EH-QL3000B: 100 - 240 V AC ±10% 4.6 to 2.1 A EH-QL7000W/EH-QL7000B: 100 - 240 V AC ±10% 6.4 to 2.9 A...
Page 228: Projector Environmental Specifications
Power consumption EH-QL3000W/EH-QL3000B: (220 to 240 V) Normal/Custom Light Source Mode: 437 W Quiet/Extended Light Source Mode: 346 W Standby: 0.5 W (Communication Off), 2.0 W (Communication On) EH-QL7000W/EH-QL7000B: Normal/Custom Light Source Mode: 612 W Quiet/Extended Light Source Mode: 318 W Standby: 0.5 W (Communication Off), 2.0 W (Communication On)
Page 229: Projector Safety And Approvals Specifications
Humidity (relative, non- Operating: 20 to 80% condensing) Storage: 10 to 90% Operating altitude Up to 10000 feet (3048 m) Above 4921 ft (1500 m), use High Altitude Mode Parent topic: Technical Specifications Projector Safety and Approvals Specifications United States FCC Part 15B Class B UL62368-1 3rd edition (cTUVus Mark) Canada...
Page 230: Notices
Binding Arbitration and Class Waiver Trademarks Copyright Notice Recycling (U.S. and Canada) Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Parent topic:...
Page 231: Laser Safety Information
• Do not open the projector's case. If an error occurs in the projector, turn off the power and unplug the projector immediately. Continuing to use the projector could result in an electric shock, fire, or visual impairment. Contact Epson support. • Do not attempt to disassemble or modify the projector. The projector contains a high-power laser component.
Page 232 Labels are attached to the projector to indicate it is a Class 1 laser product and complies with FDA performance standards for laser products except for conformance as a Risk Group 2 LIP as defined in IEC 62471-5: Ed. 1.0 (for more information see Laser Notice No. 57, dated May 8, 2019): • Inside • Side EH-QL3000W/EH-QL3000B...
Page 233 EH-QL7000W/EH-QL7000B • Top As with any bright source, do not stare into the beam (RG2 IEC/EN 62471-5:2015).
Page 234 EH-QL3000W/EH-QL3000B...
Page 235 EH-QL7000W/EH-QL7000B...
Page 236: Important Safety Instructions
Note: MOUNT ABOVE THE HEADS OF CHILDREN. The use of a ceiling mount is recommended with this product to place it above the eyes of children. Parent topic: Notices Important Safety Instructions Follow these safety instructions to avoid damage to the product and serious or fatal bodily injury: Setup and operation •...
Page 237 • If an error occurs in the projector, turn off the power and unplug the projector immediately. Continuing to use the projector could result in an electric shock, fire, or visual impairment. Contact Epson support. • Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Page 238 • When installing or adjusting a ceiling or wall mount, do not use adhesives to prevent the screws from loosening and do not use oils or lubricants. This may cause the projector case to crack and the projector to fall from its ceiling mount. This could cause serious injury to anyone under the mount and could damage the projector.
Page 239 • Always attach the lens cover to the lens when not using the projector to prevent the lens from becoming dirty or damaged. • If you use the projector in a country other than where you purchased it, use the correct power cord for that country.
Page 240: Restriction Of Use
• When disposing of the projector, do not disassemble it. Dispose of the projector in accordance with your local or national laws and regulations. Restriction of Use Parent topic: Notices Restriction of Use When this product is used for applications requiring high reliability/safety such as transportation devices related to aviation, rail, marine, automotive;...
Page 241 Symbol Approved Standards Description ISO7000 Caution No. 0434B, To identify general caution when using the product. IEC3864-B3.1 IEC60417 Caution, hot surface No. 5041 To indicate that the marked item can be hot and should not be touched without taking care. IEC60417 Caution, risk of electric shock No.
Page 242 Symbol Approved Standards Description IEC60417 Positioning of cell No. 5002 To identify the battery holder itself and to identify the positioning of the cell(s) inside the battery holder. — Positioning of cell To identify the battery holder itself and to identify the positioning of the cell(s) inside the battery holder.
Page 243 Symbol Approved Standards Description ISO 3864 General prohibition To identify actions or operations that are prohibited. ISO 3864 Contact prohibition To indicate injury that could occur due to touching a specific part of the equipment. — Never look into the optical lens while the projector is on.
Page 244: Fcc Compliance Statement
Symbol Approved Standards Description IEC 60417 Caution (moving fan blades) No. 6056 To indicate that you must keep away from the moving fan blades. IEC 60417 Caution (sharp corners) No. 6043 To indicate sharp corners that should not be touched. —...
Page 245: Binding Arbitration And Class Waiver
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
Page 246 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
Page 247 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 248: Trademarks
Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the...
Page 249: Copyright Notice
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 250 Parent topic: Copyright Notice...

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