E-Mail/Fax Technical Support Services - NEC POWERMATE ENTERPRISE NETPC Service Manual

4-4 Maintenance and Troubleshooting
5. Following the Hyper Terminal instructions, enter the BBS phone number
1 (978) 635-4706
9 or 1 prefix.
6. Press Enter
7. Enter your first name, last name, and password. Press
Follow the screen prompts until the Main Menu is displayed.
8.
At the Main Menu, select
9.
desktop conference.
10. From the Main Menu, press
11. At the File menu, select
select a file for downloading.
After completing the download of your file, log off the BBS as follows.
Press
1. Enter
Press (command for Goodbye/Hangup).
2. G
3. Press Enter

E-Mail/Fax Technical Support Services

The Technical Support Center offers technical support by E-mail over the Internet network.
The Internet address is:
tech-support@neccsd.com
You can also fax technical questions to the Technical Support Service. The fax number is:
(978) 635-4100
. Your business phone system and/or location might require a
NOTE: The first time that you use the BBS,
you are requested to provide information for a
new user questionnaire.
twice.
to join a conference. Select
J
F and
F for a list of downloadable files. Follow the prompts to
CAUTION: Executable files automatically
format your diskette when you download files
from the BBS. Formatting destroys any data on
the diskette. Before you download files from the
BBS, check that you do not have information on
the diskette that you need.
(to continue).
.
Enter
Conference 1
Enter for the File menu.
after each.
for the