Troubleshooting Network Hardware Connections; Netware Troubleshooting - Ricoh fax3310l Basic Features

• See the appropriate chapter of this manual to confirm that you have installed and
configured your network protocol correctly for the Network Interface Board. See
Section 8.2 Status Report for a sample status report.
• If you added, changed, or removed any hardware on the network, verify that it
was installed or removed correctly.
• If you added any new software applications, make sure the program is compatible
and installed correctly on the network. See your network protocol documentation
for more information.
• Can other users print? If they cannot print and they are all using the same network
protocol, go to the troubleshooting section for that protocol.
When you have determined the nature of the problem, use the checklists in the next
section.

8.4.2 Troubleshooting Network Hardware Connections

• Make sure the Network Interface Board has properly selected the connector type
that you are using. The connector type is on the status/configuration report —
RJ45 or BNC.
• For Thinnet, check that the network connector is plugged into the BNC connector
on the Network Interface Board. If the printer is at the end of a run, ensure that a
50-ohm terminator is installed.
• For 100BaseT or 10BaseT, check that the network connector is plugged into the
RJ45 connector on the Network Interface Board.
• If the network connectors are properly plugged in and the problem persists, try
another cable.
• If you are using a 10BaseT Network Interface Board connected to a concentrator
hub that does not support the link signal, use Manual Ethernet Port selection
instead of the factory default of Automatic Ethernet Port selection. See Appendix
A, Jumper Settings.

8.4.3 NetWare Troubleshooting

Use MAP to get the NetWare setup and parameter values. If you cannot resolve the
problem after running MAP, go through the checklists in this section.
Operation and Troubleshooting
8.4 Troubleshooting Checklists
8-5