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FAX2050L Operator Instruction Manuals FAX2050L BASIC FAX2050L ADVANCED Five Dedrick Place • West Caldwell, NJ 07006 973-882-2000 Read this manual carefully before you use this product and keep it handy for future reference. For safety, please follow the instructions in this manual.
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For good copy quality, Ricoh recommends that you use genuine Ricoh toner. Ricoh shall not be responsible for any damage or expense that might result from the use of parts other than genuine Ricoh parts in your Ricoh office product.
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6. In the event of operation problems (document jam, copy jam, communication error indication), refer to the solving problems section in this manual. 7. If you cannot correct the problem, please contact the RICOH CORP. CUSTOMER SUPPORT DEPT. at 1-800-FASTFIX for repair and warranty information. If it is causing harm to the tele- phone network, the telephone company may request you to disconnect the equipment from the network until the problem is resolved.
How to Read This Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the in- structions under this symbol.
Manuals for this machine ... 1 Basic Features (This Manual) ... 1 Advanced Features ... 1 Part Names... 3 Operation Panel ... 5 Symbols and Conventions Used in This Manual... 7 Types of Transmission ... 9 Suitable Document Types... 10 Memory Transmission and Immediate Transmission...
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Loading Paper in the Main Cassette... 31 Adjusting the Volume and Sounds the Machine Makes (Function 92)... 34 If an Indicator Lights on the Operation Panel... 36 Communication Problems ... 37 Clearing a Document Jam ... 38 Clearing a Copy, Fax, or Print Jam ... 39 Main Machine...
There are the Basic Features manual and the Advanced Features manual for this machine. Please consult the manual that suits your needs. Basic Features (This Manual) The Basic Features manual explains the most frequently used fax functions and operations. Advanced Features The Advanced Features manual describes more advanced functions, and also explains settings for key operators.
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❖ Chapter 8 Troubleshooting Explains about clearing a Jam in the optional second cassette, and reading er- ror reports. When these reports are printed out, check the report and take the appropriate action. ❖ Chapter 9 Maintaining Your Machine Explains about loading paper in the optional multipurpose feeder, cleaning the rollers and scanner and so on.
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TSTH060N.eps Second Paper Cassette (Option) The optional Second paper cassette holds more paper. Main Paper Cassette The main paper cassette holds copy pa- per. Print Delivery Tray Copies, incoming faxes, and prints are delivered here. Document Delivery Tray Scanned documents are stacked on the document delivery tray.
Introduction Main Switch The main switch turns your machine on and off. Operation Panel Key panel for operating the machine. Handset (Option) Document Guide Match the document guide to the size of your original documents. Document Table Document table holds up to 30 sheets which are fed one at a time.
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TSTS020N.eps Add Paper indicator Lights when a cassette is empty. Add Toner indicator Blinks when toner is about to run out and lights continuously when toner has run out. Check Display indicator The Check Display indicator lights to tell you to read the display. Receive File indicator The Receive File indicator lights when an incoming message was received into...
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Introduction Manual Receive indicator. Lights when the reception mode is Tele- phone. {Energy Saver} key Hold the button a few seconds to start or end the energy saver mode. {Copy} key Press this to copy the document now in the feeder. {Reception Mode} key Press this to select the reception mode (Tel or Fax).
❖ Documents: A document is anything you put on the feed table of your machine whether you are faxing it or copy- ing it. ❖ Prints: A print is anything that comes out of the machine: a fax message you received or a copy you made.
There are two types of transmission. ❖ Memory Transmission When a fax message is stored in memory , then transmission starts automati- cally. It is convenient when you would like to take documents back in a hurry. You can send the same message to more than one destination in a single op- eration.
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Faxing Do not place damaged pages in the automatic document feeder. • If pages are curled or dog eared, flatten them. • If pages are stuck together, shuffle the stack. • If pages are folded, torn, or patched together, make copies. •...
There are two ways to send a fax mes- sage. • Memory Transmission • Immediate Transmission Memory Transmission A Memory Transmission is conve- nient because: • Fax messages can be scanned much more quickly (you can take your document away from the fax machine without waiting too long).
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Faxing Insert the document face down into the feeder until the machine beeps. Then adjust the guides to match the width of the document. TSTH110N.eps Note ❒ You can dial before you set the document. Place the document after you dial the number and go to step G.
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Reference Programming Quick Dial: see P.22 “Storing and Editing Fax Numbers (Functions 31 & 32)”. Programming Speed Dial: see P.22 “Storing and Editing Fax Numbers (Functions 31 & 32)”. Programming Group Dial: see P.25 “Storing and Editing a Group of Fax Numbers (Function 33)”. Programming Group key: see P.28 “Programming the Group Key”.
Faxing Canceling a Memory Transmission Before start is pressed Press the {Stop} key, or remove the document You have set. While the document is being scanned in Press the {Stop} key. The fax message which has already been scanned in is cancelled. During Transmission Press the {Stop} key during com- munication.
Immediate Transmission Immediate Transmission is conve- nient when: • You wish to quickly check whether you have successfully connected with the other party's fax machine. • Your machine's memory is getting full. The machine dials immediately after you press the {Start} key (or at the specified time, if you used a time-de- lay feature like Send Later).
Faxing So that text, diagrams and images stand out clearly in your document, the machine automatically detects the image density (contrast) and makes a compensation. However, if you need to send a docu- ment which requires optimum clari- t y, sele ct the resolution se tting appropriate to your needs.
The machine can treat incoming fax messages and telephone calls in three ways. ❖ Auto mode Use this mode if your line is shared by a fax machine and telephone. When a call comes in, the machine will ring a number of times to give you the chance to pick up the handset.
Before you connect your machine to the telephone system, you must enter a few settings and make a few adjust- ments. ❖ Own Number : The phone number used by your fax line. ❖ OWN NAME: This should be your name or com- pany name, in 20 characters or less.
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Setup Press {Function} {6} and enter the access code {2} {2} {2} {2}, and then press {6} {1} and the {Yes} key. SET OWN NUMBER Press the {Yes} key. OWN NO. kkkkkkkkkkkkkkkkkkkk Enter your phone number. OWN NO. 0111212-5551234kkkkk Note ❒...
Press the {No} key to keep the FAX HEADER as is. Y/NEXTi SET FAX NUMBER Press the {Yes} key. FAX NUMBER kkkkkkkkkkkkkkkkkkkk Enter your phone number includ- ing the country and area codes, (but no pauses). FAX NUMBER KPAD/Y/N 12125551234kkkkkkkkk Press the {Yes} key.
Setup You can store numbers that you often use in the machine's memory. A stored number will remain in memo- ry even if the power is cut. You can store numbers in two ways. ❖ Quick Dials The number is assigned to its own key.
Enter or edit the label using the Quick Dial keys and the ten key pad. See P.29 “Entering Charac- ters” ABC Y/N NEW YORK OFFICEkkkkk Press the {Yes} key. LABEL SET ONiOFF Press W or V to select whether the label for this Quick Dial will be printed on top of messages that you send to this destination.
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Setup Press the {Yes} key. kkkkkkkkkkkkkkkkkkkk Do one of the following: •Enter the fax number you wish to store in this Speed Dial using the ten key pad. Then press {Yes} key. 212551234kkkkkkkkkkk •To clear the number, press {No}, and go to step J. Do one of the following: •If you wish to enter or edit a label for this Speed Dial, press the {Yes}...
❖ Groups If you often broadcast messages to the same set of destinations, you can combine these numbers into a group. Then just select the group and each number will be dialed in sequence automatically. You can register the following items in a Group: •...
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Setup Registered items Quick Dial: [01], [02], [03] Speed Dial: [01], [02], [03] Ten Key: 0312345678 Quick Dial: [04], [05] Speed Dial: [04], [05], [06] Ten Key: 0312345678, 0451119999 This section describes how to pro- gram or edit a Group. You can also get a printout of numbers that are al- ready stored.
Enter a fax number. Note ❒ Enter a number in one of these ways. • Press a Quick Dial key. • Press the Speed Dial key fol- lowed by two digits. • Enter a number on the ten key pad. Press the {Yes} key.
Setup Programming the Group Key You can program 5 groups. However, if there is no room in Quick Dial keys, this group key is helpful. You can use Quick Dial 30 or one of User Function keys (F1 or F2) as the group key. How to transmit using the group key, see P.11 “Memory Transmission”.
Use the ten key pad for entering num- bers. Use Quick Dial keys 1 to 26 for entering letters, and Quick Dial key 27 for spaces and Quick Dial key 28 for other characters. If at any time you make a mistake when entering a character or digit, press the {Clear} key to erase it.
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Pull out the paper cassette and place it on a flat surface. Note ❒ Remove any paper that may have dropped inside the machine in the area vacated by the paper cassette. TSTC200E.eps Lift up the cassette cover and remove it. TSTC100N.eps Remove any remaining paper.
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Troubleshooting If the metal base plate is raised, push it firmly down until it locks into place. TSTC050N.eps Prepare a stack of blank paper. For smoother operation, square the edges. TSTS010N.eps Load the paper into the cassette. TSTC210N.eps TSTC050N...
Replace the cassette cover. Note ❒ The frosted side of the cover must be face up when closed. TSTC220N.eps Replace the cassette. Push it in firmly until it locks into place. TSTC230E.eps Loading Paper in the Main Cassette TSTC220N...
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Troubleshooting You can change the beeper (monitor) volume of the desired feature. TRANS MONITOR RECV MONITOR ONHOOK MONITOR DIAL MONITOR BUZZER Press {Function} {6} and enter the access number {2} {2} {2} {2}. Then press {9} {2}. ADJUSTMENT 92 ADJUST VOLUME Press the {Yes} key.
Adjust the dial monitor volume with the W and V keys, and then press the {Yes} key when finished. DIAL MONITOR MIN iii Adjust the BUZZER monitor volume with the W and V keys, and then press the {Yes} key when finished. BUZZER Y/N/hi MIN iii...
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Troubleshooting ❖ PRESS STOP KEY Press the {Stop} key. ❖ The Receive File indicator is lit: You have received a fax message which is now stored in the memory. See Chapter 4, ”Printing Message That Have Been Received into Memory (Substi- tute Reception)”in the Advanced Features manual.
appears in the ERROR PRESS STOP display: Press the {Stop} key. ERROR PRESS STOP KEY Causes: • A poor line caused the communi- cation to fail. • The line is noisy. Try to transmit the fax message again. • The other machine is out of order. Ask the other party to check their machine.
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Troubleshooting When an original is jammed, CLEAR ORIGINAL is displayed, follow this pro- cedure to solve the problem. Note ❒ If copies, fax message or prints are jammed, follow the next procedure. Open the operation panel to an angle of about 45°. TSTJ030N.eps Remove the original.
When CLEAR COPY is displayed, follow this procedure to solve the problem. For clearing original jams, see the previous procedure. Main Machine Pull the front cover release lever towards you and open the front cover. Note ❒ If you do not pull the lever, only the upper unit will open. TSTC380N.eps TSTC330N.eps Remove the toner cassette.
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Troubleshooting Remove any jammed paper underneath. TSTJ170N.eps Replace the toner cassette. Zaxt010n.eps Close the front cover. TSTC390N.eps...
Cassette Entrance Remove the main cassette and place it on a flat surface. TSTC200E.eps Remove any paper from inside the machine. TSTJ080N.eps Push down the paper so that the base plate locks into place. TSTJ090N.eps Clearing a Copy, Fax, or Print Jam TSTJ090N...
Troubleshooting Replace the main cassette. TSTC230E.eps Upper Rear Unit Lift back the document table. TSTF050N.eps Open the upper rear cover. TSTJ120N.eps TSTJ120N...
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Pull out any jammed paper. TSTJ110N.eps Close the upper rear cover. TSTJ130N.eps Clearing a Copy, Fax, or Print Jam TSTJ110N TSTJ130N...
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Troubleshooting The following messages may appear while you are operating or programming the machine. CHECK AUTO-DIALING NO FILE EXISTS TOO MANY DEST. USED AS GROUPDIAL USED AS PROGRAM USED AS DIAL USED AS GROUP KEY NOT PROGRAMMED ALREADY PROGRAMMED PLEASE SET PAUSE ADD TONER CLEAR ORIGINAL CLEAR COPY...
CLOSE COVER UNABLE USE PRINTER SERVICE CALLk-kk USED AS DIAL OPTION WCHECK PAPER SIZE IN USE A cover is not closed properly. Check that all covers are closed. Machine cannot print a list/file, because the heater is not warm enough or printer is not ready.
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Troubleshooting Problem STANDBY MODE Nothing happens when the switch is turned on. SET DOC. OR DIAL NO. not displayed. The display does not show the Ready condition, or the machine stops during an operation. TRANSMISSION The original is not pulled into the auto document feeder.
Problem The original is not pulled into the auto document feeder. Frequent original misfeeds (Multifeeds) Frequent original misfeeds (Non-feeds) Required Action The dialed number does not contain an PSTN access code or a pause. Include the PSTN access number and a pause before the tele- phone number.
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Troubleshooting Problem Transmission cannot take place; appears. CLEAR ORIGINAL Transmission cannot take place. Before taking action, wait until the machine is standby mode, and then press the {Stop} key. Consistent difficulty in commu- nicating with a particular termi- Consistent poor image quality when communicating with a particular terminal RECEPTION...
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Problem Copy paper misfeeds occur fre- quently. Stripes on copies. TELEPHONING You cannot receive phone calls; the unit only rings once then goes into receive mode. You cannot receive phone calls; the unit does not ring. Required Action Is the proper paper in the paper cassette? Paper size and weight must be within the standards set for this machine.
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Add Paper indicator , 5 Add Toner indicator , 5 Arrow keys , 5 Auto Mode , 17 Canceling a Memory Transmission , 14 Before start is pressed , 14 During Transmission , 14 While the document is being scanned in , 14 While the message is awaiting transmission (Functions 21) , 14 Canceling an Immediate Transmission , 15...
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Main Paper Cassette , 3 Main switch , 4 Manual Receive indicator , 6 , 17 Memory indicator , 5 Memory Transmission , 11 Multi-purpose Feeder , 4 On Hook Dial key , 6 Operation Panel , 4 , 5 OWN NAME , 19 Own number , 19 Paper , 31...
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For good copy quality, Ricoh recommends that you use genuine Ricoh toner. Ricoh shall not be responsible for any damage or expense that might result from the use of parts other than genuine Ricoh parts in your Ricoh office product.
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6. In the event of operation problems (document jam, copy jam, communication error indication), refer to the solving problems section in this manual. 7. If you cannot correct the problem, please contact the RICOH CORP. CUSTOMER SUPPORT DEPT. at 1-800-FASTFIX for repair and warranty information. If it is causing harm to the tele- phone network, the telephone company may request you to disconnect the equipment from the network until the problem is resolved.
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Note to users in the United States of America This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interfer- ence in a residential installation.
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The Telephone Consumer Protection Act of 1991 among other things makes it unlawful for any person to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bot- tom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identi- fication of the business, other entity,...
When using your equipment, the following safety precautions should always be followed. Safety During Operation In this manual, the following important symbols are used: R WARNING: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
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R CAUTION: • Protect the equipment from dampness or wet weather, such as rain, snow, and so on. • Unplug the power cord from the wall outlet before you move the equipment. While moving the equipment, you should take care that the power cord will not be damaged under the equipment.
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Grounding In order to prevent potentially hazardous electrical shock, provide means of connecting to the protective grounding conductor in the building, wiring those grounding conductors of power cable and 3 pins plug. Caution When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, includ- ing the following: •...
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The ENERGY STAR Guidelines intend to establish an international energy-saving system for developing and introducing energy-efficient office equipment to deal with environmental is- sues, such as global warming. When a product meets the ENERGY STAR Guidelines for energy efficiency, the Partner shall place the ENERGY STAR logo onto the machine model.
Energy Saving Modes Energy Saving mode enables you to avoid using unnecessary power and econo- mize on electricity. Although we recommend you use this mode from the view- point of environmental consciousness, you can also turn it off. When you install this machines for the first time, Energy Saving mode is turned on by default.
To exit Energy Saving mode: • In Energy Saving Standby mode, press the Energy Saver key. • In FAX Standby mode, press any key. • Set a document. • Pick up the optional handset or the external telephone handset. Note ❒...
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How to Read This Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the in- structions under this symbol.
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Manuals for this machine ... 1 Advanced Features (This Manual) ... 1 Basic Features ... 1 Sending at a Specific Time (Send Later) ... 3 Page Numbering (Page Count)... 4 Sending Your Identification at the Top of Your Message (FAX HEADER) ... 5 Personal Codes ...
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More Transmission Functions ... 23 Checking if a Transmission was Successful ... 23 Automatic Redialing ... 23 Batch Transmission... 24 Dual Access ... 25 Parallel Memory Transmission... 26 Printed Reports... 27 File Reserve Report (Switch 03, Bit 2) ... 27 Communication Result Report (Memory Transmission) (Switch 03, Bit 0) ...
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Using Key Operator Settings... 43 Setting the Date and Time (Function 91) ... 43 Summer Time / Daylight Saving Time (Function 62) ... 43 Selecting the Display Language (Function 93) ... 44 Counters (Function 94) ... 44 Function Select ... 44 Programming a List of Senders to Treat Differently (Function 81)...
Loading Paper in the Optional Second Paper Cassette ... 81 Loading Paper in the Optional Multi-purpose Feeder... 84 Changing the Paper Size in the Main Cassette... 85 Changing the Paper Size in the Optional Second Paper Cassette ... 90 How to Change to the Legal Size... 94 Changing the Paper Size in the Optional Multi-purpose Feeder...
There are the Basic Features manual and the Advanced Features manual for this machine. Please consult the manual that suits your needs. Advanced Features (This Manual) The Advanced Features manual describes more advanced functions, and also explains settings for key operators. Basic Features The Basic Features manual explains the most frequently used fax functions and operations.
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This feature is called Send Later. Using this feature, you can delay transmission of your fax message un- til a specified time. This allows you to take advantage of off-peak telephone line charges without having to be by the machine at the time. Note ❒...
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Advanced Transmission Features This feature is called Page Count. Page number will be printed on the top of each page, when your fax mes- sage is received by the other party. Using the Page Count feature, you can select the batch-numbering page numbers.
Normally, the FAX HEADER pro- grammed in your machine is printed at the other party's top of each page when you transmit. The top of the im- age will be overprinted if there is no margin at the top of the transmitted page.
Advanced Transmission Features Personal Codes do the following: • They allow you to keep track of machine usage. If everybody uses a Personal Code when they use the fax machine, the codes, or the n a m e s p r o g r a m m e d i n t o t h e codes, will be printed on a report that is called the Journal.
Polling means “picking up” a docu- ment that has been left for you at a re- mote fax terminal. Limitation ❒ Polling can only be used when both machines have the Polling feature. Note ❒ With polling, telephone line costs are charged to the person receiving the message (the Message Receiv- er).
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Advanced Transmission Features Enter the personal code that you wish to use for this operation. Note ❒ Example: {2} {5} {6} {7} from the ten key pad. Press the {Yes} key. Dial the fax number, and then press the {Start} key.
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Every time you store a fax message in your machine's memory, a new file is created. A file is also created for stor- ing instructions to pick up a fax mes- sage left elsewhere ( see P.7 “Calling to Request a Message (Polling)”). Each file is given a number.
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Communication Information This is a list of memory transmis- sions, memory receptions, polling files still in memory and confidential receptions. It gives information about each stored file, such as the fax num- bers, start time, and status. Press {Function} {4} {2}, and then the {Yes} key.
If you need to see the contents of any files, use this feature. Press {Function} {5} {1}, and then the {Yes} key. Press V to scroll through the mes- sages. You will see the display. A number or a label will appear on the upper line.
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Communication Information In addition to the automatic printout of this report, the journal can be print- ed at anytime. Press {Function} {4} {1}, and then the {Yes} key. Press the {Start} key to print out the report.
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If the Receive File indicator is blink- ing, do the following to print the mes- sage. Note ❒ If the Receive File indicator is blinking, an incoming fax message has been stored in the memory us- ing the Memory Lock feature or Confidential Reception feature.
Communication Information If the Receive File indicator is blink- ing, a message has been stored using Memory Lock. Print it using the fol- lowing procedure. Note ❒ If the Receive File indicator is blinking, an incoming fax message has been stored in the memory us- ing the Memory Lock feature or Confidential Reception feature.
Chain Dial This feature allows you to compose a telephone number from various parts, some of which may be stored as Quick Dial keys or Speed Dial codes, and some of which may be entered at the ten key pad. You can program commonly used area or country codes into Speed Dial codes or Quick Dial keys.
Transmission Features Press the {Yes} key to dial the number you want. Either : • Dial more numbers. • Press the {Start} key. Redial If a message was not transmitted suc- cessfully, you can redial with just a few keystrokes by using the AI redial key.
Dial Options The Dial Options provide access to various F-code features which are de- signed to allow confidential transmis- sion and polling reception between different makers' fax machines. Use them if the other party's fax machine is of a different make and supports the F-code features.
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Transmission Features Enter the SEP code on the ten key pad and then press the {Yes} key. Do one of the following: • If you wish to set the SID code, press the {Yes} key. • To skip SID, press the {No} key and go to step H.
You can send a fax message using the handset. (External telephone is re- quired.) Set the document, and then pick up the handset. Dial the other party. If you hear a voice, continue your conversation as you would nor- mally. If you hear a high-pitched tone instead of a voice A Press the {Start} key.
Transmission Features This feature is available when you connect the optional handset or the external telephone. To Talk before Sending a Fax Pick up the handset. Dial the other party. Note ❒ Do not press the {Start} key. If you hear a voice, continue your conversation as you would nor- mally.
On this model the {*} key on the ten key pad is used as the Tone key. Some organizations offer you a spe- cial service by telephone, which you can access by transmitting Touch tone or DTMF tones. If your phone service provides only pulse dialing, or if you are calling over a digital network, the ability to generate Tone Signals will...
Transmission Features Closed Network (Transmission) This feature helps to stop you from accidentally sending a fax message to a terminal that is outside your fax net- work. The ID Codes of the communicating machines are checked. If they are not the same, the communication is stopped.
The following functions are useful when sending faxes. Checking if a Transmission was Successful Unless otherwise indicated, the auto- matic printing of these reports can be turned on or off by changing the bit of the user parameters (see P.58 “User Parameters”.
Transmission Features Batch Transmission This feature will save communication costs if you often send more than one message to the same location. If various people in your office send messages to the Tokyo branch office, sending all these messages on sepa- rate calls can be expensive.
Dual Access Dual Access means that even if the machine is already carrying out a task, you may be able to operate the machine. For instance, if your machine is currently receiving a long fax message, but you want to send a message and go back to your desk without having to wait by the machine, you can place your message in the feeder, select the required transmis- sion features, dial the number, and press Start.
Transmission Features Parallel Memory Transmission With this feature the machine can call destinations while scanning docu- ments. Compared with normal Mem- ory Transmission where the machine calls once all the documents have been stored, it is quick to verify whether a connection has been made or not.
You can have reports printed from your machine automatically, or print them out yourself. File Reserve Report (Switch 03, Bit 2) If you switch this report on, it is print- ed immediately after you store a doc- u m e n t i n m e m o r y f o r M e m o r y Transmission.
Transmission Features Report Formats ZDRH200N.eps * * * COMMUNICATION RESULT REPORT (MAR.24.2001 9:19PM) * * * FILE MODE <TX> DATE TIME <RX> DATE TIME ❖ The Mode Column See the bottom of the Journal for a full listing of symbols on the Journal. On other reports a code is given, informing the type of communication.
Printing Messages that Have Been Received into Memory (Substitute Reception) If the Receive File indicator is lit, a message was stored in memory using substitute reception. This could be be- cause the machine ran out of paper or toner, or because the Power Saver has turned off the print engine.
Reception Features Receiving Message in Telephone Mode This mode is active when the Manual Receive indicator is lit. You have to answer the call yourself and decide whether it is a fax or a telephone call. The procedure for answering a call is as follows: Pick up the handset of the option- al handset or the external tele-...
As printing options, the Reverse Or- der Printing, and Printing the Center Mark are available. Reverse Order Printing Normally, the machine prints the pages of received messages in the or- der that they were received uncollat- However, with Reverse Order Print- ing, the machine will collate the se- quence by printing the message from the last page first collated.
Reception Features Breaking Down Large Format Messages If the incoming document is longer than the paper in your fax machine, the ma- chine will split it into multiple sheets. The tail end of the message will be repro- duced at the head of the next page. The images overlap each other by 10 mm. (You can ask a service representative to turn off the overlap.)
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If you need to make a copy of some- thing, and there is no copier available, use your fax machine. Just place your original in the feeder, and press the {Copy} key. Note ❒ By default, copies are made at De- tail resolution.
If you regularly send to a particular destination or set of destinations us- ing the same features, you can save a lot of repetitive the ten key pad oper- ation by storing the features and des- tinations in a Keystroke Program. Keystroke Programs are stored as Quick Dial Keys.
Facsimile User Tools Press the {Yes} key. Press the Quick Dial key where this program is being stored. In this example, press the Quick Dial {01}. The procedure that you just stored will now begin. If you do not wish to use the procedure now A Press the {Stop} key immedi- ately.
Press the programmed {Quick Di- al} key. Note ❒ The program begins at once. Free Polling Reception Program Press the programmed {Quick Di- al} key. Note ❒ The program begins at once. Reference Picking Up Messages Stored Elsewhere (Polling Reception ) : see P.7 “Calling to Request a Mes- sage (Polling)”.
Facsimile User Tools There are two Function keys (F1 and F2) on the operation panel. You can program each of these keys with a feature that you wish to use frequently. Store a User Function Code in the User Function Keys. Assigning a User Function You can program each of the User Function Keys with one of the follow-...
Using a User Function Key Press the {F1} or {F2} key. Use the function as normal. Reassigning a User Function Press {Function} {3} {5}, and then the {Yes} key. Press the user Function key that you wish to change. Press the {Yes} key. Press the {No} key.
Facsimile User Tools You can print these reports at any time by following the steps below. Telephone Number List (Function 43) You can obtain a list of all the phone numbers stored in the machine. (You can also obtain a list of stored num- bers as you edit them.
Program List (Function 44) This list shows the contents pro- grammed as keystroke program with the Function 34. Press {Function} {4} {4}, and then the {Yes} key. Press the {Start} key to print out the program list. Reports You Can Print Out Yourself...
Setting the Date and Time (Function 91) Press {Function} {6} and enter the access code {2} {2} {2} {2}. Press {9} {1}, and then the {Yes} key. Change the month using {#} or {*} ({#} to scroll forward, or {*} to scroll backward) on the ten key pad and press V to move the cur- sor.
Key Operator Settings To store your setting, press the {Yes} key. Press the {Function} key to finish. Selecting the Display Language (Function 93) If you would rather use another lan- guage for messages and displays, fol- low the procedure below. The three languages are available: English, French, and Spanish.
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Scroll through the list of features with V until this display is shown. Press the {Yes} key. Change the on/off setting by pressing W or V. Press the {Yes} key. Press the {Function} key to finish. Selecting the Cassette (Function 62) Before you use Cassette Selection, you have to switch the feature on.
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Key Operator Settings Switching the Power Saving timer On / Off (Function 62) The Power Saving timer feature must be switched on using Function 62. Press {Function} {6} and enter the access code {2} {2} {2} {2}. Press {6} {2}, and then the {Yes} key. Display might differ according to your local.
Programming a List of Senders to Treat Differently (Function 81) You can enter a list of up to 30 identi- fications (OWN NAME, FAX NUM- BER and Wild Cards) for senders you wish to treat differently. For instance, for each identification in the list, you have the following options.
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Key Operator Settings Select whether you set this OWN NAME/FAX NUMBER as the spe- cial terminal for specified Memo- ry Lock using V or W. (if yes: ON, if no: OFF) Press the {Yes} key. Select whether you set this OWN NAME/FAX NUMBER as the spe- cial terminal for specified Cas- sette Selection using V or W.
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Edit the OWN NAME or FAX NUMBER and press the {Yes} key. Either: Store this OWN NAME as a wild card A Press the {Yes} key. Otherwise A Press the {No} key. Select whether you set this OWN NAME/FAX NUMBER as the special terminal for Authorized reception us- ing V or W.
Key Operator Settings Forwarding Using this feature, you can send fax messages coming in from certain lo- cations on to another fax machine. The terminals that receive your for- warded messages are called “for- warding terminals”. If other fax machines in your organi- zation have this feature, you can use Forwarding to set up distribution chains for incoming fax messages.
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Press the {Yes} key. kkkkkkkkkkkkkkkkkkkk Store a forwarding station num- ber. kkkkkkkkkk Note ❒ Example: {2} {1} {2} {5} {5} {5} {1} {2} {3} {4} ❒ If your machine is behind a PBX, add the access code before the number, unless this for- warding station is an extension connected to the same PBX as your machine.
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Key Operator Settings Press the {No} key. If you want to store another OWN NAME/FAX NUMBER A Press the {Yes} key and go back to step F. To store another forwarding station A Press the {No} key and go to step C.
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To add OWN NAMEs/FAX NUMBERs to this number A Enter an OWN NAME/FAX NUMBER and press the {Yes} key, and then go to step F. Press the {Yes} key to edit or de- lete the OWN NAME/FAX NUM- BER. If you edit the OWN NAME/FAX NUMBER A Edit the OWN NAME/FAX NUMBER.
Key Operator Settings Switching Local Printing On / Off You can choose whether your ma- chine prints copies of messages that it forwards (by default, these messages are printed). To change this setting, adjust bit 6 of switch 11 with the User Parameters: •...
Selecting the Messages to be Printed from the Main Cassette You can select the messages to be printed from the main cassette (see P.58 “User Parameters” ) to enter the following settings. ❖ Switch 08, Bit 4 You have to set it with “1” ❖...
Key Operator Settings Saving Energy with the Power Saving Timer You can set sleep time to let the ma- chine go to saving energy condition and set the wake up time when it re- turns to standby mode the next morn- ing.
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Enter the time (9:00AM) : Press {0} {9} {0} {0} from the ten key pad. Set AM/PM using the {*} or {#} key. Press the {Yes} key. Press V to move the cursor under the time. Enter the time (6:00PM) : Press {0} {6} {0} {0} from the ten key pad.
Key Operator Settings User Parameters Adjusting your machine sometimes requires that you change special settings called user parameters. For each user parameter, you must change a bit in a switch. A switch has eight bits. Each bit has a value of 1 or 0, and each bit is numbered 0 to 7 from the right.
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Many bit settings have no effect and are not listed. (Never change these). Bit & Definition 5, 4 : Default resolution when you send a mes- sage RESOLUTION 6: Default setting for transmission. TRANSMISSION MODE 7: If you change any of resolution, transmission mode setting before making a transmission , then 0: The setting(s) will not return to the home po- sition after the transmission.
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Key Operator Settings Bit & Definition 0: Printing the Confidential File Report CONFIDENTIAL FILE REPORT 7: Include the first half of the first page with re- ports? INCLUSION OF PART OF IMAGE 0: Store incoming faxes when machine is out of supplies.
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Bit & Definition 3, 2: Authorized Reception (Can also use function 62) AUTHORIZED RECEPTION 5, 4: Cassette Select (Optional Second Paper Cassette Required) CASSETTE SELECT 7, 6 : Forwarding FORWARDING 1, 0: Memory Lock MEMORY LOCK Using Key Operator Settings Settings 3, 2 X 0: Off*...
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Key Operator Settings Bit & Definition 0: Reverse order Printing SORT 7: Use dithering halftone (SPD) or standard half- tone (STD) HALFTONE METHOD 2: Detect blank sheet DETECTION OF BLANK SHEET TRANS- MISSION 6: Print the received message when it is acting as a forwarding station PRINTED MEMORY TRANSFER FILES 1: Distinctive Ring...
Programming Personal Codes (Function 72) The main advantage of Personal Codes is that they allow you to track machine usage. You can still use Per- sonal Codes to personalize your fax messages, by using the Label Inser- tion feature. Each user can be given a Personal Code.
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Key Operator Settings Enter a Personal Code that you want to store in your machine for later use. Note ❒ Example: {5} {4} {7} {7} from the ten key pad. If you input the wrong code A Press the {No} key and enter again.
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Editing or Erasing a Personal Code Press {Function} {6} and enter the access code {2} {2} {2} {2}. Press {7} {2}, and then the {Yes} key. Scroll the personal code using V. Press the {Yes} key. To erase this Personal Code A Press the {No} key.
Key Operator Settings Restricted Access Use this feature to restrict access to the machine or monitor machine us- age by users or departments. When turned on, users must enter a previ- ously assigned code before they can use the machine. Note ❒...
Programming the ID Code To store an ID Code, do the following. Press {Function} {6} and enter the access code {2} {2} {2} {2}. Press {6} {1}, and then the {Yes} key. Press V until the following dis- play is shown. Press the {Yes} key.
Key Operator Settings Locking Incoming Messages (Memory Lock) If Memory Lock is switched on, the machine will not print any incoming fax messages. They will be kept in memory until you enter the Memory Lock ID that you previously stored in the machine.
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Editing the Memory Lock ID Press {Function} {6} and enter the access code {2} {2} {2} {2}. Press {6} {1}, and then the {Yes} key. Press V until the following dis- play is shown. Press the {Yes} key. Press the {Yes} key. Press the {No} key and enter a new number.
Key Operator Settings Printing a Memory-Locked Message (Function 53) If the Receive File indicator is blink- ing, a message has been stored using Memory Lock. Print it using the fol- lowing procedure. Note ❒ If the Receive File indicator is blinking, an incoming fax message has been stored in the memory us- ing the Memory Lock feature or...
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Storing a confidential ID This can be any 4-digit code (using digits 0 to 9). It must be used to print any confidential messages that your machine has received. Important ❒ If you do not store a Confidential ID, you will not be able to receive confidential messages.
Key Operator Settings Confidential File Report This report informs you when a confi- dential message has been received. You can store a separate Confidential ID with each of the Personal Codes. If the sender of the message uses Confi- dential ID Override, the sender can specify one of these IDs.
Setting the Auto Ring Time (Function 61) In Auto mode, the machine rings a number of times to give you the chance to pick up the handset before taking the call automatically. You can alter the number of rings by changing the Auto Ring Time.
Key Operator Settings Adjusting the Printing Margins (Function 95) Follow these steps if you wish to ad- just the top and left margins on print- ed messages. You can choose the site of margins in steps of about 0.5 mm. If the upper and lower margins do not match, change the paper in the lower cassette.
RDS (Remote Diagnostic System) If your machine has a problem, a ser- vice representative can perform vari- o u s d i a g n o s t i c t a s k s o v e r t h e telephone line from the service sta- tion to try to find out what is wrong with your machine.
Key Operator Settings Calling the Service Station The machine has a feature called Ser- vice Report Transmission. Use this feature when your machine is having problems. The machine will transmit information about the condition of your machine to your service repre- sentative.
Use the {No/Help} key to print the Help List. This list explains the following procedures: • Immediate Transmission • Memory Transmission • Erasing a stored message before it is sent • Storing and editing Quick Dial numbers • Printing a list of the Quick Dial numbers •...
Troubleshooting When CLEAR COPY is displayed, follow this procedure to solve the problem. For how to clear original jams, see the previous procedure. Clearing a Jam in the Optional Second Cassette Remove the optional second cassette and place it on a flat surface. TSTJ150N.eps Remove any paper from inside the machine.
Lower Rear Unit Open the lower rear cover. TSTJ050N.eps Pull out any jammed paper. TSTJ060N.eps Close the lower rear cover. TSTJ100N.eps Clearing a Copy, Fax, or Print Jam TSTJ050N TSTJ060N TSTJ100N...
Troubleshooting You can have reports printed from your machine automatically, or print them out yourself. Error Report (Turned On/Off by a Service Representative) This report is printed after each un- successful communication. The com- munication failure report is printed after a job has been completed. And at the end, it prints a communication failure or transmission result report.
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Pull out the paper cassette and place it on a flat surface. Note ❒ Remove any paper that may have dropped inside the machine in the area vacated by the paper cassette. TSTJ150N.eps Lift up the cassette cover and remove it. Tstc410n.eps Remove any remaining paper.
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Maintaining Your Machine Prepare a stack of blank paper. For smoother operation, square the edges. TSTS010N.eps Load the paper into the cassette. Tstc420n.eps Replace the cassette cover. Note ❒ The frosted side of the cover must be face up when closed. TSTC190N.eps TSTC190N...
Loading Paper in the Optional Second Paper Cassette Replace the cassette. Push it in firmly until it locks into place. TSTJ160N.eps...
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Maintaining Your Machine Remove any paper remaining in the feeder. Prepare a stack of blank paper. For smoother operation, square the edges. TSTS010N.eps Lift back the document table. TSTF040N.eps Rest the paper stack in the feeder. TSTF010N.eps Note ❒ You cannot set paper smaller than A5 L. ❒...
This example explains how to switch to A4 size paper. To switch to other paper sizes, follow the same steps but move the end plate and side rails to the appro- priate size mark on the cassette. Note ❒ Remove any paper that may have dropped inside the machine in the area va- cated by the paper cassette.
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Maintaining Your Machine If the metal base plate is raised, push it firmly down until it locks into place. TSTC050N.eps Squeeze the green end plate slightly and remove it. TSTC250N.eps Insert the end plate into the A4 slot as shown. TSTC240E.eps TSTC050N...
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Remove the side rail (Squeeze in one of the plastic tabs on the underside of the cassette to loosen it). TSTC070N.eps Replace the side rail in the A4 slots. Note ❒ There are two sets of slots and they are marked on the base. Make sure that the upper and lower tabs on the rail both fit in the inner set of slots.
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Maintaining Your Machine Replace the plate, orienting it so that the A4 symbol is visible in the win- dow at the front of the cassette. TSTP110N.eps Prepare a stack of blank paper. For smoother operation, square the edges. TSTS010N.eps Load the paper into the cassette. TSTC210N.eps TSTP110N...
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Replace the cassette cover. Note ❒ The frosted side of the cover must be face up when closed. TSTC220N.eps Replace the cassette. Push it in firmly until it locks into place. Note ❒ It is a good idea at this time to check that the side rails have not dislodged while you were loading paper.
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Maintaining Your Machine This example explains how to switch to A4 size paper. To switch to other paper sizes, follow the same steps but move the end plate and side rails to the appro- priate size mark on the cassette. Note ❒...
Squeeze the green end plate slightly and remove it. TSTC370N.eps Insert the end plate into the A4 slot as shown. TSTC440N.eps Remove the side rail (Squeeze in one of the plastic tabs on the underside of the cassette to loosen it). TSTC340N.eps Changing the Paper Size in the Optional Second Paper Cassette...
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Maintaining Your Machine Replace the side rail in the A4 slots. Note ❒ There are two sets of slots and they are marked on the base. Make sure that the upper and lower tabs on the rail both fit in the inner set of slots. TSTC350N.eps Repeat steps and F and G for the other rail.
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Prepare a stack of blank paper. For smoother operation, square the edges. TSTS010N.eps Load the paper into the cassette. Tstc420n.eps Replace the cassette cover. Note ❒ The frosted side of the cover must be face up when closed. TSTC190N.eps Changing the Paper Size in the Optional Second Paper Cassette TSTC190N...
Maintaining Your Machine Replace the cassette. Push it in firmly until it locks into place. Note ❒ It is a good idea at this time to check that the side rails have not dislodged while you were loading paper. TSTJ160N.eps Before you can use it, you must change the paper size setting for this cas- sette using Function 36.
Remove any paper remaining in the feeder. TSTF030N.eps Adjust the paper guide to match the new paper size. TSTF020N.eps Prepare a stack of blank paper. For smoother operation, square the edges. TSTS010N.eps Changing the Paper Size in the Optional Multi-purpose Feeder TSTF030N TSTF020N...
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Maintaining Your Machine Rest the paper stack in the feeder. TSTF010N.eps Note ❒ You cannot use paper smaller than A5 L. ❒ Paper smaller than A5 L can only be loaded when the PC Interface Kit is installed. Before you can use it, you must change the paper size setting for the Multi- purpose Feeder using Function 36.
When you change the paper size loaded in the main cassette, optional second cassette or optional Multi- purpose Feeder, you need to change the paper size settings. Note ❒ Only the cassettes installed appear in the display. ❒ If you have the optional PC Inter- face and wish to use a custom pa- per size with optional Multi- purpose Feeder, you need to set...
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Maintaining Your Machine To maintain the machine's condition, clean the rollers and scanner from time to time. Open the operation panel. TSTC260N.eps Wipe the rollers. Tsms003e.eps Wipe the white roller with a damp cloth. Roll it round with your fingers so that you can wipe the whole surface.
Note ❒ When the Add Toner indicator (D) starts to blink, the toner cassette is almost empty. You can make 100 more copies before you have to change the toner cassette. ❒ When the Add Toner indicator (D) remains lit, it is time to install a new toner cassette.
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Maintaining Your Machine Grasp the old toner cassette as shown, and lift it out carefully. Do not incinerate waste toner. Toner dust may ignite suddenly when exposed to an open flame. TSTT180N.eps Remove the old cleaning pad. TSTT120N.eps Install the cleaning pad a shown in the illustration. TSTT110N.eps...
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Prepare the new toner cassette. Important ❒ Do not touch the green drum. Remove the new toner cassette from its bag. Hold the cassette horizontally and shake it gently from side to side a few times TSTT070N.eps Hold the cassette as shown and rest it in the machine. Make sure it fits in the slots provided on either side.
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Maintaining Your Machine Press down on the cassette until it locks into place. Note ❒ If you do not push the cassette right in, the front cover will not close. Tstt170n.eps Close the front cover. TSTC390N.eps Note ❒ Background gray cast is sometimes evident on printed messages just after installing a new toner cassette.
Toner Cassette • Store in a cool, dark place. • Never store where it may be exposed to heat. • Keep out of the reach of children. • Do not eat toner. • Do not lay heavy objects on toner cassette. •...
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Before installing your machine, read the safety instructions at the begin- ning of this manual. To install the ma- chine, follow these procedures: Find a suitable location for the ma- chine. Remove all the pieces of tape at- tached to the machine. Install the toner cassette.
Installation When choosing a location for your machine, please follow the safety in- struction given on the first section. Location For the best possible performance, in- stall your machine in a place which satisfies the following conditions. • Not exposed to direct sunlight •...
Ventilation Grill Direction You can adjust the ventilation grill direction so that air is blown downwards or to the rear of the machine. TSTC300N.eps...
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Installation Turn off the power switch. TSTP040N.eps Remove the cover from the front right of the machine. Hold the card in the way shown (pay attention to which side is printed) and insert it carefully into the slot. Insert the Memory Card firmly or the machine may not work properly. TSTM020N.eps Turn the power switch on.
Remove the information card from the holder. TSTH010N.eps Attach the holder to the bracket with the two screws provided. Screw in firmly but not too tightly (e.g., use a small coin). TSTH020N.eps Replace the information card. TSTH030N.eps Installing The Optional Handset TSTH020N...
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Installation Fix the bracket to the protruding plastic hook on the left of the machine at the rear. TSTH040N.eps Plug the handset jack into the “TEL1” socket at the rear of the machine. Tsth050n.eps...
Connecting the Machine Before using the machine, connect the machine to the telephone line properly. Then plug in the power cable and switch on. Make sure the machine is properly connected to the telephone line and the pow- er outlet. Do not switch on until everything is connected properly.
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Installation There are similar sockets located at the rear of the machine: • TEL1: For the handset option or external telephone • LINE: Telephone line connection Insert the line cable into the labeled “LINE”. TSTL030N.eps Connect the other end to your telephone line. TSTL020N.eps Important ❒...
Do not switch on until everything is connected properly. Insert the power cable into the socket located at the rear of the machine. Plug in the cable to the mains. Turn the power switch on. TSTP090N.eps Important ❒ The supply from the wall outlet must not fluctuate more than 20V either side of 115 Vac.
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❖ PAPER FEED UNIT TYPE 180 (Sec- ond Cassette) A second paper feed unit can be added to the base machine. ❖ BYPASS FEEDER TYPE 180 (Multi- purpose Feeder) A third paper feed unit can be add- ed to the base machine. ❖...
Appendix Base Machine ❖ Power supply: 115Vac, 60 Hz ❖ Power consumption: Energy saver mode: Average 2 W (no options installed) Standby mode: Average 25 W Transmission: Average 42 W Reception: Average 280 W Copying: Average 370 W Maximum power consumption: 500 W ❖...
Document and Paper Specifications Recommended Types of Document Before you send your document, make sure that it meets the following require- ments. Important ❒ Documents that do not meet these requirements can cause your machine to jam or may cause some components of the machine to become damaged or dirty.
Appendix Document Feeder Requirements • Do not insert torn, heavily curled, wavy, creased, dog-eared, damp, or other- wise damaged documents. Make copies of these originals and scan the copies. • Do not insert folded, stapled, clipped, glued, or taped documents, or docu- ments with a metallic coating.
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In Fax Standby mode, letting the heating roller cool to room temperature will re- duce the amount of electricity the fax machine consumes. However, the fax ma- chine will not print incoming messages right away, it will store them in memory and print them out after the roller warms up.
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Appendix Exiting Energy Saving mode Your machine exits Energy Saving mode when a fax is received. To exit Energy Saving mode manually: • In Energy Saving Standby mode, press the Energy Saver key. • In Fax Standby mode, press any key. •...
Storage Capacity Stored Numbers • 30 Quick Dial keys, each of which can hold an individual number. Any five of the Quick Dial keys can hold a group of numbers. • 50 individual numbers stored as two-digit Speed Dial codes (see Chapter 3, “Storing and Editing Fax Numbers (Function 31 &...
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Appendix Press the {Function} key followed by one of the numbers below. Feature Picking a document stored elsewhere. Erasing a message stored for transmission. Erasing instructions to pick up a document. Storing a number in one of the Quick Dial keys at left.
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Own telephone number Memory Lock ID Confidential ID OWN NAME (a name ID sent to other ma- chines) FAX HEADER (an ID printed on messages you send) FAX NUMBER (phone ID sent to other ma- chines) PSTN accessing code Number of Ringing Selecting the phone line Turning authorized reception on or off.
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Appendix Adjust the volume. Selecting a different language. Counters Adjust the printing margins. These functions require the access code. Print out this table and use as a quick reference. See Chapter 4, "Adjusting the Volume and Sounds the Ma- chine Makes (Fanction 92) " in the Basic Features manual P.44 “Selecting the Display Lan- guage (Function 93)”...
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Fax machines use a telephone line. The same types of problems you experience while making phone calls (such as noisy lines, cross talk, disconnection during conversation, weak signals) also occur with faxing. Telephone callers can deal with the problems themselves (for example, by speaking a bit louder), but fax machines cannot.
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Appendix Code 0-70 0-80 0-81 0-82 0-83 0-84 0-85 0-86 0-87 0-88 1-00 1-01 2-xx 5-20 5-21 5-22 5-23 5-24 5-25 6-01 6-02 6-03 6-04 6-05 6-06 6-07 6-08 6-09 6-10 6-11 Possible Cause Incompatible or faulty terminal at the other end. Poor line condition.
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Code Possible Cause 6-01 Poor line condition, a problem with the machine at the other end, or a problem with your machine 6-02 6-03 6-04 6-05 6-06 6-07 6-08 6-09 6-10 6-11 6-08 A problem with the machine at the other end 6-09 A problem with the machine at the other end, or a problem with your ma- chine...
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Appendix The certification is located behind the machine. TSTL050N.eps...
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Access Number , 72 Add Toner Indicator , 99 Advanced Transmission Features , 3 AI Redial key , 16 Appendix , 115 Assigning Dial Option key , 17 User Function Key , 38 Authorized Reception , 55 Automatic Redialing , 23 Auto Ring Time , 73 Base Machine , 116 Batch Transmission , 24...
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Scanning area , 117 Second Paper Cassette , 116 Selecting cassette , 45 Sending at a Specific Time (Send Later) , 3 Send Later , 3 Service Station , 76 Setting the timer , 56 special senders , 47 special terminals , 48 Specifications , 116 Storage Capacity , 121 Storing a Program , 35...
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15-5, Minami Aoyama 1-chome, Minato-ku, Tokyo 107-8544, Japan Phone: +81-(0)3-3479-3111 Ricoh shall not be responsible for any damage or expense that may result from the use of parts other than recom- mended parts. For good copy quality, Ricoh recommends that you use genuine Ricoh toner.
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