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OPERATOR’S MANUAL RICOH FAX5600L Please read all of these instructions and keep this manual by your machine.
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Optional Equipment Memory (Fax Memory Type 30 1MB-II, Fax Memory Type 30 2MB) Either a 1-Mbyte memory card, a 2-Mbyte memory card, or a 40-Mbyte hard disk can be added. ISDN G4 Kit (ISDN Option Type 90) This allows you to send and receive messages using the ISDN (Integrated Services Digital Network).
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WARNING: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
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Notice about the Telephone Consumer Protection Act (Valid in the USA only) Attention please! The Telephone Consumer Protection Act of 1991 among other things makes it unlawful for any person to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or...
IMPORTANT SAFETY INSTRUCTIONS 1. Read all of these instructions. 2. Save these instructions for later use. 3. Follow all warnings and instructions marked on the product. 4. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
IMPORTANT SAFETY INSTRUCTIONS INTRODUCTION WHAT DOES A FAX MACHINE DO? TELEPHONE LINE PROBLEMS AFFECT FAX COMMUNICATION SOME OF THE THINGS THAT THIS MACHINE CAN DO HOW TO USE THIS MANUAL MANUAL OVERVIEW CONVENTIONS STORING TELEPHONE NUMBERS STORING NAMES AND LABELS IF YOU MAKE A MISTAKE ON/OFF SWITCHES AND USER PARAMETERS GENERAL PRECAUTIONS...
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BEFORE YOU SEND YOUR FIRST FAX SOME ITEMS MUST BE PROGRAMMED FIRST Overview Language Selection Date and Time Daylight Saving Time Terminal Identification RTI (Remote Terminal Identification) TTI (Transmit Terminal Identification) CSI (Called Subscriber Identification) Telephone Line Type QUICK DIAL, SPEED DIAL, AND GROUP DIAL Three Convenient Ways to Dial Quick Dial and Speed Dial Groups...
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Contrast, Resolution, and Halftone Modes Contrast Resolution Halftone Selecting the Halftone Type Home Position Setting Adjustments Dialing with the Telephone Directory Optional Features for Transmission Personal Code Send Later Transmission Deadline (TRD) Page Count (Immediate Transmission only) Auto Reduce On/Off Selection Switch Auto Reduce Home Position Adjustment ID Transmission Economy Transmission...
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Speaker and Buzzer Volume Adjustments ADVANCED FEATURES NETWORKING Overview What Networking Features Does This Machine Have? Preparing the Machine for Networking Operations Storing the Country Code Storing your Machine’s Own Telephone Number Storing your Area Code Prefix Storing the ID Code Groups Transfer Request Combining Transfer Request with Broadcasting...
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Using an Auto Document Printing the Contents of an Auto Document Erasing an Auto Document Restricting Access to the Machine Overview Programming the Personal Codes Storing a Personal Code Editing or Erasing a Personal Code Switching on Restricted Access Operating the Machine with Restricted Access Switched On Tonal Signals Chain Dialing Secure Transmission...
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Editing the Forwarding Feature Switching Forwarding On/Off Enabling and Disabling the Forwarding Mark Specified Cassette Selection (Optional Paper Feed Unit Required) Overview Programming the Specified Cassette Selection Feature Switching Specified Cassette Selection On/Off Wild Cards Reverse Order Printing (Memory Card or Hard Disk Required) Multi-sort Document Reception (Memory Card or Hard Disk Required) Center Mark Checkered Mark...
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Transfer Request Program Sheet Procedures To Print an OMR Sheet Using an OMR Sheet to Send a Fax Message Using an OMR Sheet to Program the Machine Errors Power Saver Overview Programming Procedure Switching the Power Saver On or Off Counters Communication Result Display Entering PC Printer Mode (Printer Interface Required)
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Quick Dial List Speed Dial List Group Dial List Program List User Function List Personal Code List Authorized Reception List Forwarding List Specified Cassette Selection List User Parameter List LOOKING AFTER THE MACHINE REPLACING PAPER REPLACING THE TONER CASSETTE Replacement Procedure Ordering Toner Switching the Ordering Toner Feature On/Off Ordering Toner Procedure...
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SPECIFICATIONS TABLE OF SPECIFICATIONS APPENDIX APPENDIX A. PAPER FEED UNIT Operation Maintenance Copy Jams APPENDIX B. FAX MEMORY TYPE 90 40 MB HD General Operation APPENDIX C. ISDN G4 OPTION TYPE 90 Introduction Setting up the Group 4 Interface Subaddress Key Own ISDN-G4 Number Own ISDN-G3 Number Next Transfer Station...
INTRODUCTION Thank you for purchasing this product. This multi-function office machine offers a wide range of fax, printer, and convenience features. WHAT DOES A FAX MACHINE DO? When you write a letter, you normally seal it in an envelope, attach a stamp, and post it in the nearest mail box.
INTRODUCTION SOME OF THE THINGS THAT THIS MACHINE CAN DO This machine has many features. Here is a sample of what the machine can do. Sending a Fax to More Than One Location Network Features, including Transfer Request See page 51. See page 81.
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INTRODUCTION Keystroke Programs User Function Keys See page 163. See page 99. Auto Document (sends a commonly Authorized Reception (cuts out junk fax mail) transmitted page with one touch) See page 106. See page 132. Forwarding Batch Transmission See page 124. See page 134.
HOW TO USE THIS MANUAL MANUAL OVERVIEW Your facsimile machine is equipped with a wide range of labor-saving and cost-saving features. This manual explains each of these features, and how you can put them to use. Note that the external appearance of the machine in some illustrations may be slightly different from the actual machine.
CONVENTIONS The following conventions were used when writing this manual. Keynames These have been printed in a different typeface and enclosed by a box. For example: " " means "Press the Start key on the operation panel". Start If you see something like " key 3 times.
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HOW TO USE THIS MANUAL Most procedures start from standby mode, that is, when the display is as shown on the MEMORY right. The value after " much memory space is remaining. NOTE: If you start a procedure and do not enter anything at the operation panel for more than 5 minutes, the machine returns to standby mode.
STORING TELEPHONE NUMBERS To dial a telephone number or store it as a Quick Dial or Speed Dial, type it into the machine at the ten-key pad on the operation panel. STORING NAMES AND LABELS You can enter names using the Quick Dial Keys. Use Quick Dial Keys 01 to 26 for the letters of the alphabet (or 33 to 58 if the quick dial label plate on the operation panel is flipped over to the right), and use Quick Dial 30 (or 62) as a spacebar.
HOW TO USE THIS MANUAL Punctuation Marks and Symbols If you press label, a menu of symbols will appear, as shown on the right. To select a symbol, press the required key on the ten-key pad. For example, if you wish to enter a ’#’, press scroll key so that you can enter the next letter, digit, or symbol in the item that you are typing into the display.
ON/OFF SWITCHES AND USER PARAMETERS Some of the features in this machine can be switched on or off, and some of them do not work unless they are switched on first. Other features can be adjusted in various ways. Each adjustment or on/off switch is explained in the relevant sections of the manual.
HOW TO USE THIS MANUAL 3. Change the setting by using 4. Either: Change another setting: Go to step 2. Finish: Function A table showing the order of appearance of the switches is given below. Some of these switches may not be seen depending on the options that you have installed with the machine (1:Optional Memory or hard disk required, 2: Optional paper feed unit required, 3: Optional printer interface kit required).
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2. The current settings for switch 00 are now displayed on the bottom line of the display. If the settings for this switch are the way that you want them, go to step 4. The top line shows the settings normally seen in a machine just delivered from the factory.
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HOW TO USE THIS MANUAL Switch 01 - Printing of various items on received messages Digit Mark to be printed at the receiving side to distinguish messages that are sent from your machine when it is acting as a forwarding station (Memory card or hard disk required) 0: Off 1: On...
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Switch 04 - Various Digit Do not change these settings. Auto reduce Do not change these settings. Restricted Access Service Report Transmission If this is set to 1, store your dealer’s fax number in Quick Dial Key 63. Then, when you need to order toner, use the procedure on page 227.
GENERAL PRECAUTIONS WARNING: Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This machine contains a laser beam generator and direct exposure to laser beams can cause permanent eye damage. POWER AND GROUNDING Pay attention to the following. Power Supply 1.
COLD WEATHER POWER-UP Avoid raising the room temperature abruptly when it is below 57 F, or condensation may form inside the machine. 1. Raise the room temperature to 68 F at less than 18 F per hour. 2. Wait for 30 to 60 minutes. 3.
GENERAL PRECAUTIONS COPY PAPER 15-20 lb. copy paper is recommended: letter or legal sizes are the most commonly used Do not use damp paper, or copies will be defective. Do not touch copy paper if your fingers are wet or oily; fingerprints may appear on the copy.
GENERAL Read the Important Safety Information at the front of this manual. Since some parts of the machine are supplied with high voltage, make sure that you do not attempt any repairs or attempt to access any part of the machine except those described in this manual.
GUIDE TO COMPONENTS Document Table Document Guide Operation Panel Telephone : optional Manual Feed Button Document Tray Power Switch (on the rear) Scanner Release Lifting Handle Front Cover Release Cassette Copy Tray Lower Cassette(s) or Drawers: optional Up to 4 units can be added below the upper cassette Base : optional (labelled Cabinet Type 40 on the carton)
OPERATION PANEL Power Indicator Communicating Indicator Receive File Indicator Confidential File Indicator Reception Mode Selector Key Stamp Key Line Fail Indicator Clear Copy Indicator Add Toner Indicator Call Service Indicator Clear Original Indicator Add Paper Indicator Close Cover Indicator Lights when the power switch is on. To use the machine, turn the switch to ’On’.
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OPERATION PANEL Display Function Key Yes/No Keys Scroll Key PC Printer Option Indicators Halftone Key Contrast Selector Key Resolution Selector Memory Key G4/G3 Selector Key Quick Dial Keys User Function Keys Speed Dial/Tel Directory Key AI Redial Key On Hook Dial Key Pause Key Clear Key Ten Key Pad...
INSTALLING THE MACHINE LOCATION For the best possible performance, install your machine in a place which satisfies the following conditions. Not exposed to direct sunlight Well ventilated (air turnover at least three times per hour); to avoid the build-up of ozone, make sure to locate the machine in a large well-ventilated room which has an air turnover of more than 30 yd Level Not subject to vibration...
INSTALLING THE MACHINE CONNECTING THE MACHINE A service technician will install the machine. Before using the machine: Make sure that it is properly connected to the telephone line and the power outlet, as shown below. CAUTION Do not switch on until everything is connected properly. If you wish to move the machine to a new location, contact a service technician.
BEFORE YOU SEND YOUR FIRST FAX SOME ITEMS MUST BE PROGRAMMED FIRST Overview After you have installed your new machine and connected it to the telephone line, there are a few things that you have to do before you start to send fax messages from your new machine.
BEFORE YOU SEND YOUR FIRST FAX Date and Time Your fax machine has an internal clock. It controls the following features. The time display on the operation panel while the machine is idle. Operation of time-delay features like Send Later. The date and time that is printed out on pages that you receive, if Reception Time is switched on.
2. Use the scroll key to switch this feature on or off. 3. To store your setting: Terminal Identification There are three labels which identify yourself to the operator at the other end. These labels are called the RTI, the TTI, and the CSI. RTI (Remote Terminal Identification) and CSI (Called Subscriber Identification): These appear at the other end in the display on the operation panel during communication, and on reports after communication.
BEFORE YOU SEND YOUR FIRST FAX RTI (Remote Terminal Identification) Your RTI appears on the other party’s operation panel during communication, if the other machine was made by the same manufacturer as yours. The RTI can have up to 20 characters (numbers and letters can be used, along with some punctuation marks).
3. Either: Copy the RTI across and store that as the TTI: . Then go to step 5. (Or, if you wish to edit the TTI: Input a new TTI or edit the TTI that is already there: 4. Input the TTI that you will be using. Example: XYZ COMPANY HEAD OFFICE Note: Not more than 32 characters.
BEFORE YOU SEND YOUR FIRST FAX Telephone Line Type If the setting of this feature is incorrect, you will not be able to dial using the machine’s keypad or automatic dialer. There are two basic types of telephone company exchange: Exchanges using Tone Dialing (also known as DTMF, TT, or sometimes PB) Exchanges using Pulse Dialing (also known as PD or DP) The telephone line type setting in your fax machine must match the type of...
QUICK DIAL, SPEED DIAL, AND GROUP DIAL Three Convenient Ways to Dial Instead of dialing the full number on the fax machine’s keypad, you can use Speed Dial, Quick Dial or Group Dial. These features allow you to store telephone numbers in your machine’s memory. (A stored number will remain in the memory, and you can use it as many times as you wish without having to reprogram it.) Then, when you need to dial a number, just call it up (for example, by pressing the...
BEFORE YOU SEND YOUR FIRST FAX You can store up to 64 Quick Dial Keys and 100 Speed Dial Codes in this model. When you store a Quick Dial or Speed Dial, you can also store the name of the other party as a quick reference (this name will be displayed on the operation panel before you press the Start key, so you can check whether you have selected the correct number).
Programming Quick Dial This machine has 64 Quick Dial Keys (01 to 64), each of which can be programmed as one of the following: Quick Dial Key, Group, Auto Document, or Keystroke Program. The page number in the following table shows the location of the programming procedure.
BEFORE YOU SEND YOUR FIRST FAX 6. Either: Input a label using the Quick Dial keys. Then press Inputting and editing labels: see page 7. Do not program a label: Press 7. Switch Label Insertion on or off. Use the scroll key to select the required setting.
5. Either Change the label: Edit the existing label, then press Keep the label as it is: Inputting and editing labels: see page 7. 6. Switch Label Insertion on or off. Use the scroll key to select the required setting. Then: 7.
BEFORE YOU SEND YOUR FIRST FAX Programming Speed Dials Using this feature, you can store telephone numbers as Speed Dial Codes. You can also store a label with each telephone number for use with the Telephone Directory and Label Insertion features. Telephone Directory This makes using Speed Dial Codes more convenient.
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6. Either: Input a label using the Quick Dial keys (such as XYZ CO. LONDON). Then press Inputting and editing labels: see page 7. Do not program a label for this number: Press 7. The letter shown next to " feature when searching for a name.
BEFORE YOU SEND YOUR FIRST FAX Editing a Speed Dial Function 2. Input the Speed Dial Code that you wish to edit. Example: If the wrong number is displayed, press or use the through the Speed Dial Codes on the screen. 4.
7. Switch Label Insertion on or off. Use the arrows on the scroll key to select the required setting. Then: 8. Either Program another: Go to step 2. Finish: Function Erasing a Speed Dial Function 2. Input the Speed Dial Code that you wish to erase.
BEFORE YOU SEND YOUR FIRST FAX Programming Groups Groups allow you to combine some numbers into one group, for easy sequential transmission to all the numbers in that group. These numbers can be selected from those already stored in Quick Dial Keys or Speed Dial Codes, or you can select other numbers by entering them at the keypad.
Storing Numbers in a Group First, enter Group Programming mode as explained on page 38. Then: 1. Press 2. Input the number that you wish to store in the group. For example: Quick Dial 25: Speed Dial 00: Speed Dial Full number: Input at the keypad on the operation panel.
BEFORE YOU SEND YOUR FIRST FAX Checking Which Numbers are Already in the Group First, enter Group Programming mode as explained on page 38. Then: 1. Press 2. Press to scroll through the numbers on the display. To erase the displayed number: Clear When you have finished checking this group:...
Storing a Group Transfer Station The Group Transfer Station is one of the features of this machine that allows you to set up fax transmission networks. Briefly, the Group Transfer Station allows another party to send you a fax message and instruct your machine to send it to each number in the same Group, through the Group Transfer Station, which acts as a broadcaster.
BEFORE YOU SEND YOUR FIRST FAX Now, you can either: Use another module (press a key from 1 to 5). Start working on another Group (press procedure on page 38). Return to standby mode by pressing Erasing the Group This procedure deletes this Group and all the numbers stored in it. The Speed Dial Codes and Quick Dial Keys that you used in this Group will not be deleted from the memory;...
Limits on the Use of Stored Telephone Numbers When you use the three features listed in the following table, you can dial more than one number. However, there are some limitations, as explained on this page. COMMUNICATION PAGE MAX. NUMBER OF FEATURE Broadcasting Transfer Request...
BEFORE YOU SEND YOUR FIRST FAX DEALING WITH JUNK FAX MAIL The following features will help you to reject unwanted junk fax mail. Authorized Reception: see page 132. Closed Network (Reception): see page 152. Rejection of messages from unauthorized senders: see page 131. OTHER ITEMS TO PROGRAM AT YOUR LEISURE The following features will help you use the machine more quickly and efficiently.
ROUTINE OPERATION SENDING A FAX MESSAGE Precautions Concerning Unacceptable Document Types Before you send your document, make sure that it meets the following requirements. Caution: Documents that do not meet these requirements can cause your machine to jam or may cause some components of the machine to become damaged or dirty.
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SENDING A FAX MESSAGE ROUTINE OPERATION Page Condition Do not place damaged pages in the automatic document feeder. Originals that contain the following materials should not be placed in the document feeder. Make copies of these originals and scan the copies. Note: Copies made with a copier that uses silicone oil may cause a misfeed.
ROUTINE OPERATION Transmission Procedure at a Glance Overview There are two ways to send a fax message. Immediate Transmission Memory Transmission Immediate Transmission Immediate Transmission is convenient when: You wish to send a message immediately You quickly wish to check whether you have successfully connected with the other party Your machine’s memory is getting full The machine dials immediately after you press Start (or at the specified later time,...
SENDING A FAX MESSAGE Memory Transmission Memory Transmission is convenient because: Fax messages can be scanned much more quickly (you can take your document away from the fax machine without waiting too long). While your fax message is being sent, another user can operate the machine (people will not have to wait by the fax machine too long).
ROUTINE OPERATION Sending to Just One Location 1. Make sure that the machine is in standby mode: The display on the operation panel must be as shown on the right. 2. Carefully place your fax message into the auto document feeder. To dial without placing the message in the feeder first, see Direct Fax Number Entry on page 68.
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SENDING A FAX MESSAGE 3. Dial in one of the following ways. a) Ten Key Pad If your machine is behind a PBX, dial the access code, then a pause, then the telephone number. For an international number, press the Pause key after entering the country code. Start The machine stores your fax message.
ROUTINE OPERATION Sending to More Than One Location (Broadcasting) 1. Make sure that the machine is in standby mode (see page 49). 2. Make sure that the Memory indicator is lit. If it is not, press 3. Place your fax message face down into the feeder. If you only wish to scan a part of the document, use the Specified Image Area feature.
SENDING A FAX MESSAGE Here, DEST: 2 indicates that the machine is asking you to input the second telephone number in your list of destinations for this fax message. 6. Either Dial another number: Go to step 4. Press Start The machine will dial the first destination (or, if you selected Send Later, it will return to standby mode and the fax message will be sent at the time that you selected).
ROUTINE OPERATION Possible Problems You want to take out the document Press the scanner release button, open the scanner, and take out the document. Caution: Do not pull out the document without opening the scanner, or you will damage the machine. You want to send more than 50 pages While the last page is being fed in, place more pages (up to 50) in the feeder.
SENDING A FAX MESSAGE Contrast, Resolution, and Halftone Modes You may wish to send many different types of fax message. Some of these may be difficult to reproduce at the other end. However, your machine has three settings that you can adjust to help you transmit your document with the best possible image quality.
ROUTINE OPERATION Contrast The text and diagrams in your document must stand out clearly from the paper they are written on. If your document has a darker background than normal (for example, a newspaper clipping), or if the writing is faint, adjust the contrast. There are three grades.
SENDING A FAX MESSAGE Selecting the Halftone Type This model has two types of Halftone, the Dither Process, and the higher quality Error Diffusion Process. To change the currently used Halftone type, perform the following procedure. Function 2. Scroll through the list of features with keys until HALFTONE appears.
ROUTINE OPERATION Home Position Setting Adjustments For the contrast, resolution, and halftone, you can select whether the settings return to home position at the end of transmission (in a new machine, they do). Also, you can change the home positions of these settings. If you need other adjustments, contact a service representative.
SENDING A FAX MESSAGE Dialing with the Telephone Directory This can be done for any number that you have stored as a Speed Dial Code with a label programmed for it. Example: You wish to dial "XYZ CO. LONDON". 1. Make sure that the machine is in standby mode (see page 49). 2.
ROUTINE OPERATION Optional Features for Transmission When you make a routine transmission, you can access a few optional features. These options are only available if " corner of the display. Personal Code Personal Codes do the following. They allow you to keep track of machine usage (for example, for billing purposes).
SENDING A FAX MESSAGE If you input your Personal Code, your name will appear on the TCR and Transmission Result Report. 1. Either: Press If you have programmed one of the User Function Keys to activate this feature, just press that key and go to step 2.
ROUTINE OPERATION 1. Press 2. Example: Send at 11:30 pm To change AM to PM or the other way around, press The Send Later time cannot be more than 24 hours into the future. Transmission Deadline (TRD) If your message has to be sent to the other end before a certain time, use the Transmission Deadline option and input this deadline.
SENDING A FAX MESSAGE 1. Press 2. Example: The deadline is 12:50 pm. The TRD time cannot be more than 24 hours into the future. To change AM to PM or the other way around, press Page Count (Immediate Transmission only) When your fax message is printed at the other end, page numbers will be printed on the top of each page.
ROUTINE OPERATION 1. Press 2. Example: 10 pages Auto Reduce If the fax message that you are sending is wider than the printer paper in the receiving machine, the condition of the printout at the other end depends on whether or not Auto Reduce is switched on. (It is switched on in a new machine at the factory.) If Auto Reduce is on: Your machine will reduce the image so that it will fit on the printer paper.
SENDING A FAX MESSAGE Auto Reduce Home Position Adjustment You can change the home position of the Auto Reduce setting if you wish. Do not do this unless the current home position is inconvenient for you, and you often find yourself having to change the Auto Reduce setting before sending a fax. The procedure is as follows (see page 10 for more information about the User Parameter settings adjustment procedure).
ROUTINE OPERATION 2. Press until " If you wish to change the setting is correct. when you have finished. ID Transmission You must have stored an ID Code before you can use this feature; see page 85. If you switch ID Transmission on, transmission will only take place if the other terminal’s ID Code is the same as yours.
SENDING A FAX MESSAGE when you have finished. Economy Transmission This feature is similar to Send Later. However, it has the added bonus of automatically combining two cost-saving features: use of off-peak rates, and Batch Transmission. Also, you do not have to input the required transmission time every time, like you do with Send Later.
ROUTINE OPERATION Storing the Economy Transmission Time Before using Economy Transmission, you must use Function 74 to program a time for Economy Transmissions to start. This should be the start of the off-peak rate period for your area. After you have stored this, you will not need to change it again until your telephone company changes the starting time of the off-peak rate period.
SENDING A FAX MESSAGE 1. Press VOICE REQUEST 2. Press until " If you wish to change the the displayed setting is correct. when you have finished. Direct Fax Number Entry This feature allows you to input destination fax numbers before placing the document in the feeder.
ROUTINE OPERATION Immediate Transmission Procedure If you do not wish to store the fax message in memory before sending it out, use the following procedure. The merits and demerits of Immediate Transmission and Memory Transmission are discussed on pages 47 and 48. 1.
SENDING A FAX MESSAGE Transmission Mode Home Position Adjustment The default mode of your machine is Memory Transmission. If you wish, you can change this home position to Immediate Transmission. The procedure is as follows (see page 10 if you need more information about the User Parameter settings adjustment procedure).
ROUTINE OPERATION Using the Stamp If press the Stamp key to light the Stamp indicator, the machine stamps the bottom of each page. During memory transmission, the stamp indicates that the page was successfully stored. For immediate transmission, it shows that the page was sent successfully.
SENDING A FAX MESSAGE Redialing If a message was not transmitted successfully, that does not mean that you have to enter the telephone number again. In many cases, the machine will redial the destination automatically. Or, with the AI Redial key, you can redial with just a few keystrokes.
ROUTINE OPERATION Using the AI (Artificial Intelligence) Redial Key The machine learns and remembers the last 10 telephone numbers that you input. Then, if you have to redial one of these numbers, just press the AI Redial key until the number or name of the party you wish to redial is displayed, then press the Start key.
RECEIVING FAX MESSAGES RECEIVING FAX MESSAGES Selecting the Reception Mode There are two ways to set up your machine to receive fax messages. Auto Receive Mode Manual Receive Mode Press the reception mode key to switch between the modes. Manual Receive Mode This mode is selected when the Manual Receive indicator is lit.
ROUTINE OPERATION Auto Receive Mode This mode is selected when the Auto Receive indicator is lit. Incoming faxes are received automatically. You do not have to be by the machine if the power switch is kept on. Use this mode when you must leave the machine. 1.
RECEIVING FAX MESSAGES Switching Substitute Reception On or Off There are two conditions under which you may wish to disable this feature. If you do not like keeping received fax messages in memory: After your machine has received a fax message to memory, it sends an OK signal to the other end.
ROUTINE OPERATION TELEPHONE CALLS A handset is required to execute the procedures in this section. You can use your fax machine for dialing in the same way as you would use a telephone. This is useful when calling fax machines that are usually kept in Manual Receive Mode, as well as for telephone conversations.
TELEPHONE CALLS Using the Handset Using the fax machine’s built-in or optional handset, you can use the fax machine in the same way as a normal telephone. Pick up the handset and dial on the fax machine’s ten-key pad (or use a Quick Dial Key or Speed Dial Code if you wish). 1.
ROUTINE OPERATION Answering the Telephone If the telephone rings just once: A fax is coming in. Do not pick up the handset. If the telephone rings continuously: 1. Pick up the handset and speak to the other party. If you hear a high-pitched tone, a fax is coming in. Press then hang up.
TELEPHONE CALLS 6. Replace the handset. Do not replace the handset if you wish to speak to the other party again. When your machine emits a tone, press To Talk After Sending a Fax Use the Voice Request option (see page 67). Then, during transmission: 1.
ADVANCED FEATURES NETWORKING Overview This section explains how you can use this machine to distribute fax messages over networks of fax machines. As we have seen (Sending to More Than One Location, page 51), you can send the same fax message directly from your machine to more than one location. The diagram in that section shows your machine sending the same fax to three locations.
NETWORKING What Networking Features Does This Machine Have? The machine’s networking features are summarized below. Transfer Request: This allows you to send a fax message to a number of destinations via a single Transfer Station (see page 87). Transfer Request can be combined with Broadcasting to set up more complex networks (see page 90).
ADVANCED FEATURES Preparing the Machine for Networking Operations Before you can start to set up fax communication networks, there are some items that you have to program in your machine. These are as follows. Your Country Code Your Fax Machine’s Own Telephone Number Your Area Code Prefix (normally not necessary in the USA) The ID Code (the ID Code of your machine and all the Relaying Terminals and Transfer Stations must be the same)
NETWORKING Storing your Machine’s Own Telephone Number Store your fax terminal’s telephone number using this feature. If you do not do this, you will not be able to use the Transfer Request feature. If your fax machine’s telephone number changes, do not forget to change the stored telephone number data.
ADVANCED FEATURES 3. Input the area code prefix. Function Storing the ID Code Before programming the ID Code, confer with other users in your fax network to agree on an ID Code. This is because communications using ID Codes will fail if the codes are not the same.
NETWORKING To store an ID Code, do the following. Function then until the screen is as shown opposite. 3. Input the ID Code that you will be using. Example: Do not use 0000 or FFFF. Function Groups The way to program a Group has already been explained and will not be repeated here.
ADVANCED FEATURES Transfer Request Transfer Request helps you save costs when you send the same message to more than one place in a distant area. Your machine sends the message to the Transfer Station, which holds it in memory. The Transfer Station then sends it on to each of the End Receivers in sequence.
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NETWORKING 1. Make sure that the machine is in standby mode (see page 49). 2. Place your document in the feeder. 3. Either: Function If you have programmed one of the User Function Keys to activate this feature, press that key and go to step 4.
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ADVANCED FEATURES 6. Either: Enter more destinations for this transfer broadcaster - go to step 5. Input another transfer broadcaster and its destinations: Start the transfer request: NOTE: You may use some transmission options, such as Send Later. See page 59. If you wish your machine to be a Transfer Station for other parties to use for their Transfer Requests, you must install a memory card or a hard disk.
NETWORKING Combining Transfer Request with Broadcasting If you wish to set up complex fax message distribution networks, you can make a Transfer Request using more than one Transfer Station. When you do this, you can send the same message to up to 30 Transfer Stations, and each Transfer Station can pass the message on to 30 End Receivers.
ADVANCED FEATURES Two-step Transfer Digital Link PSTN (G3) Sacramento Terminal A makes a transfer request If your machine (A), in Sacramento in the above example, does not have access to a digital network, it can use a digital link between San Francisco (B) and Tokyo (C) to send a fax message to various locations in Japan (D to F).
NETWORKING Analog Link Two-step Transfer can also be done if the link between terminals B and C is analog (Group 3 on the PSTN). Dials #**01 (Transfer The operator at terminal A makes a transfer request. However, it must dial using a group stored in terminal B, using the shorthand notation described for Transfer Request on page 88.
ADVANCED FEATURES Multi-step Transfer The principles of the Two-step Transfer feature can be used to build up a multi-step facsimile network. This will work using either analog (Group 3) or digital (Group 4) lines. An example follows. Terminal C: Group 1 Terminals I and J Group Transfer Stn.
NETWORKING Your Machine as a Transfer Station (Memory Card or Hard Disk Required) Your machine can be a Transfer Station for other people to use for their Transfer Requests. If the requesting party is using a machine of the same manufacturer as your machine, they must perform the Transfer Request procedure given after page 87.
ADVANCED FEATURES Storing the Remote ID As a new machine has a Remote ID of 0000 when it leaves the factory, we recommend that you store a new Remote ID immediately. Function then until the screen is as shown opposite. 3.
NETWORKING Procedure for Transfer Request by Tonal Signals If an operator of a machine of a different manufacturer than yours wishes to use your machine as a Transfer Station, they will have to do the following procedure. Full Procedure A quick reference version of this procedure is given on the next page. 1.
ADVANCED FEATURES Example Procedure (for Quick Reference) Remote ID: 1111 Transfer Result Report Destination: Speed Dial 04 in your machine. End Receivers, as programmed in your machine: Quick Dial 01, Speed Dial 02, Group Dial 03. 1. The requesting party must dial your machine using an external telephone, and wait for the fax tones.
NETWORKING Beep Tones Sometimes during a Remote Transfer, you may hear one or more beeps. The following table explains the meanings of these signals. Sound One high beep A short beep three times A high beep three times A mixed beep five times A mixed beep five times followed by two high beeps Three short beeps repeated...
ADVANCED FEATURES TRANSMISSION Keystroke Programs Overview If you regularly transmit to a particular destination or set of destinations using the same features, you can save a lot of repetitive keypad operation by storing the features and destinations in a Keystroke Program. Keystroke Programs are stored as Quick Dial Keys.
TRANSMISSION Storing a Keystroke Program 1. Make sure that the machine is in standby mode (see page 49). 2. Place a sheet of paper in the feeder. Skip step 2 if you are making a Polling Reception program. 3. Select all required features (such as Transfer Request) and telephone num - bers as you would normally do.
ADVANCED FEATURES Labeling a Program If you store a label for your keystroke programs, the label will appear on the display when you use the program. Also, you can attach an adhesive label to the Quick Dial Key if you wish. Function If you press Start...
TRANSMISSION Using a Program Before using a program, make sure that the machine is in standby mode (see page 49 for details). Transmission Program 1. Place your document in the feeder. 2. Press the programmed Quick Dial Key. The program begins at once, or at the later time specified by the program.
ADVANCED FEATURES Erasing a Program When you wish to delete a keystroke program, do the following. Function If you press Start Program List will be printed. 2. Press the Quick Dial key that holds the program that you wish to erase. Example: 3.
TRANSMISSION Confidential Transmission Overview Use this feature if you do not want your message to be picked up casually by anybody at the other end. The message will be stored in the memory at the other end. It will not be printed until an ID known as the Confidential ID is entered. Note: The machine at the other end must have memory space available and it must have the Confidential Reception feature.
ADVANCED FEATURES If the intended receiver has a Personal Code with a Confidential ID stored with it, you can override the receiving machine’s ID with that Confidential ID. Then: The receiver can print the message by inputting the Confidential ID that is stored with that person’s Personal Code.
TRANSMISSION 2. Enter the Confidential ID that you wish to use for this message. Example: 3. Dial and press Start For how to use other options, see page 59 and the pages following. Auto Document Overview If you often find that you have to send a particular page to people (for example, a map, a standard attachment, or a set of instructions), store that page in the memory as an Auto Document, using a Quick Dial Key.
ADVANCED FEATURES Storing an Auto Document 1. Make sure that the machine is in standby mode (see page 49). 2. Take the document that you want to be an Auto Document and place it into the feeder. If you only wish to scan a part of the document, use the Specified Image Area feature.
TRANSMISSION Using an Auto Document 1. Make sure that the machine is in standby mode (see page 49). 2. If you wish to attach a fax message to your Auto Document, place the fax face down into the feeder. 3. Press the Quick Dial Key that contains the Auto Document that you need.
ADVANCED FEATURES Erasing an Auto Document If you wish to delete an Auto Document, do the following. Function 2. Press the Quick Dial Key that contains the Auto Document that you wish to erase. Example: 3. To erase the Auto Document: Clear 4.
TRANSMISSION Restricting Access to the Machine Overview When your machine arrives from the factory and is installed for the first time, anybody can use it. However, using a system of Personal Codes, the machine can be set up to prevent unauthorized persons from using the machine. The necessary procedures are given in the following sections.
ADVANCED FEATURES Each user can be given a Personal Code. While programming, you can store the following items with each Personal Code: A name: This will be printed on reports, such as the TCR, to identify the users of the machine. It is also used with the Label Insertion feature. A Confidential ID: This must be different for each Personal Code, and different from your machine’s Confidential ID.
TRANSMISSION 4. Input a name for this Personal Code using the Quick Dial keys. Example: JOHNSON Inputting and editing labels: see page 7. If you do not wish to store a label: . Go to step 6. 5. Store the name: 6.
ADVANCED FEATURES 3. Either: Erase this Personal Code: Go back to step 2. Edit the contents of this code: Go to step 4. 4. Edit the name stored with this code. When the name is correct, press Inputting and editing labels: see page 7.
TRANSMISSION To switch Restricted Access On or Off, do the following: If you wish to switch Restricted Access on or off, do the following procedure. (See page 10 if you need more information about the User Para meter settings adjustment procedure). Function 2.
ADVANCED FEATURES Tonal Signals Some organizations offer you special services by telephone, which you can access by transmitting Touch Tone or DTMF tones. If your phone service provides only pulse dialing, or if you are calling over a digital network, the ability to generate Tonal Signals will allow you to access these services.
TRANSMISSION Chain Dialing This feature allows you to compose a telephone number from various parts, some of which may be stored as Quick Dial Keys or Speed Dial Codes, and some of which may be input at the keypad. For example, you can program commonly used area or country codes into Speed Dial Codes or Quick Dial Keys.
ADVANCED FEATURES Secure Transmission Overview This feature allows some degree of data security when sending a fax message. However, care should be taken because the method used for data encryption is quite simple, unlike the methods used in data scramblers or in the DES (Data Encryption Standard) used in some software packages.
TRANSMISSION Making a Secure Transmission 1. Make sure that the machine is in standby mode (see page 49 for details), then place your document in the feeder. 2. Press the User Function Key that you have programmed for Secure Transmission (if the light under that key is off). 3.
ADVANCED FEATURES Changing the Specified Image Area On/Off Home Position Setting In a new machine, this setting is off. If you change this setting to "On", the image area that you input (using Function 96; see below) will be used for all of your transmitted pages, unless you switch off the light under the User Function Key that you programmed for this feature.
TRANSMISSION Label Insertion This feature supplements the TTI. It uses the Personal Code and the Quick Dial or Speed Dial Label to inform the other party who is sending the message, and to state who the message is for. To use this feature, you must: Switch Label Insertion on for each Quick Dial and Speed Dial that you wish to use this feature with (see the procedures starting on pages 31 and 34).
ADVANCED FEATURES Closed Network (Transmission) This feature helps to stop you from accidentally sending a fax message to a terminal that is outside your fax network. The ID Codes of the communicating machines are checked. If they are not the same, the communication is stopped.
TRANSMISSION Protection Against Wrong Connections This feature prevents the automatic switching equipment in the telephone network from accidentally connecting you to the wrong fax terminal. However, it does not help you if you dialed the wrong number yourself. So, even if this feature is switched on, you should still check your operation panel display to check whether you have reached the correct terminal, and be ready to press Stop if the wrong terminal’s RTI or CSI is displayed.
ADVANCED FEATURES ECM (Error Correction Mode) and Page Retransmission ECM is a signaling system that greatly reduces the chance of data being lost because of a bad telephone line. ECM is useful if you frequently communicate over poor telephone lines. With ECM switched on, the communication cost will increase if the line is bad, but the data will be sent much more reliably.
TRANSMISSION Batch Transmission Overview This feature will save communication costs if you often send more than one message to the same location. Example: If various people in your office send messages to the Tokyo branch office, sending all these messages on separate calls can be expensive. It is cheaper to send them all together on the same call.
ADVANCED FEATURES Note: You can have up to 50 fax messages in the same batch. Messages using Confidential Transmission cannot be put into a batch. Cross-reference Send Later: see page 60. Changing the Batch Transmission Home Position Setting On/Off In a new machine, this setting is "On". If you wish to change this setting, use the following procedure.
RECEPTION RECEPTION Confidential Reception (Memory Card or Hard Disk Required) Overview If the other party sent you a message using Confidential Transmission, the message is stored in the memory, and not printed. The "Confidential File" indicator on the operation panel lights up to inform you when a confidential message has come in.
ADVANCED FEATURES Storing a Confidential ID This can be any four-digit code (using digits 0 to 9). It must be used to print any confidential messages that your machine has received. Function then until the screen is as shown opposite. If no memory card or hard disk is installed, you will not see this prompt.
RECEPTION Start NOTE: If the Confidential File indicator is blinking, an incoming fax message has been stored in the memory using the Memory Lock feature. To print the message, see page 130. Confidential File Report This report informs you when a confidential message has been received. You can store a separate Confidential ID with each of the Personal Codes.
ADVANCED FEATURES Memory Lock (Memory Card or Hard Disk Required) Overview To use Memory Lock, you must first: Store a Memory Lock ID. Switch Memory Lock on. If Memory Lock is switched on, the machine will not print any incoming fax messages.
RECEPTION Switching Memory Lock On/Off Before you can use Memory Lock, you have to switch it on using Function 81. After you switch Memory Lock on, when the machine is in standby mode. Note: If you switch Memory Lock on, Forwarding will be automatically disabled. Function 2.
ADVANCED FEATURES Rejection of Messages from Unidentified Senders If you wish, you can make the machine reject incoming messages that require storage to your machine’s memory, if they are not accompanied with an identifier such as the RTI or CSI. Features that would be affected are Substitute Reception, Memory Lock, and Confidential Reception, Forwarding, and Action as a Transfer Station.
RECEPTION Authorized Reception Overview This feature helps you to reject junk fax mail. It lets you specify which terminals you wish to receive fax messages from; all others will be shut out. To authorize reception from a particular sender: Program the RTI or CSI of the sender. (Ask the sending party what their RTI/CSI is.
ADVANCED FEATURES Programming the Authorized Senders Function DEST. 6 on the opposite display shows that there are 6 RTIs/CSIs programmed so far. In a new machine, you will see At this time, you can print an Authorized Reception List by pressing 2.
RECEPTION Switching Authorized Reception On/Off Before you use Authorized Reception, you have to switch it on using Function 81. If it is switched off, the machine will accept any incoming fax message. Function 2. Scroll through the list of features with RECEPTION appears.
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ADVANCED FEATURES To set up Forwarding, program your machine as follows: Program the phone numbers of the forwarding terminals that you will use. Program the RTI or CSI of each sender, allocating it to one of the forwarding terminals. (Ask the sending party what their RTI/CSI is. Or make a communication with that terminal, print a TCR and read off the RTI/CSI.) If the other party is using a machine made by another maker, they may not be familiar with the terms RTI or CSI.
RECEPTION Programming the Forwarding Feature This section shows you how to set up your machine to forward incoming fax messages to another location or locations. After you have done this procedure, you must switch Forwarding on for it to take effect (using Function 81); see page 140 for how to do this.
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ADVANCED FEATURES 5. Either: If you wish all incoming messages to be forwarded to this station: Do not store any RTIs/CSIs for it. Instead: Then either go to step 2 to program another forwarding station, or press Function If you only wish messages from certain senders to be forwarded to this station: Input their RTIs or CSIs (messages from senders other than these will not be forwarded to this station):...
RECEPTION Editing the Forwarding Feature Function 2. Input the code number of the forwarding station that you wish to edit. Then press See the Forwarding List for a list of these codes. 3. Either: Erase this forwarding station num - ber and all RTIs/CSIs stored with it: Press x 2, then...
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ADVANCED FEATURES until the RTI/CSI that you wish to delete appears. To delete the RTI/CSI: to step 4. It is not possible to edit an RTI/CSI; if you wish to do so, you must delete the incorrect label and store a new one. Caution: If you delete all the RTIs and CSIs for a forwarding station, you must also delete the forwarding station (see step 3).
RECEPTION Switching Forwarding On/Off Before you use Forwarding, you have to switch it on using Function 81. If it is switched off, the machine will not forward any incoming fax messages. After you switch Forwarding on, panel when the machine is in standby mode. You can also program a User Function Key to switch Forwarding on/off (use Function 35, see page 163).
ADVANCED FEATURES 3. Press until the settings for switch 01 are shown. The setting that you need to change is digit 0. 4. If you wish to change the setting, press 5. Finish: Function Specified Cassette Selection (Optional Paper Feed Unit Required) Overview This feature is only available if your machine has more than one cassette.
RECEPTION If the RTI/CSI is not the same as any of those that you have programmed into this feature, the incoming message will be printed on paper from the normally-used cassette. The number of RTI/CSI’s that you can store for use with this feature is 10. You can use Wild Cards to extend the number of RTI/CSI’s that you can specify.
ADVANCED FEATURES 5. Either: Enter another RTI or CSI: Go to step 3. Finish: . Go to step 2. 6. Scroll through the stored RTIs/CSIs on the screen with It is not possible to edit previously stored RTIs/CSIs; if you wish to do so, you must delete the incorrect label and store a new one.
RECEPTION Wild Cards This feature greatly enhances the effectiveness of the following features: Authorized Reception Forwarding Specified Cassette Selection In each of these features, you have to store the RTI or CSI of various terminals that you normally receive fax messages from. Then, when your machine detects an incoming call, it checks the RTI or CSI of the other terminal, and acts accordingly.
ADVANCED FEATURES Reverse Order Printing (Memory Card or Hard Disk Required) Normally, the machine prints the pages of received messages in the order that they were received them. However, with Reverse Order Printing, the machine will print the message from the last page first.
RECEPTION Multi-sort Document Reception (Memory Card or Hard Disk Required) Using this feature, more than one copy of each incoming fax message can be printed. This feature is useful if you need to reduce your photocopier’s work load. You will only be able to print one copy if the Two in One feature is enabled. See page 151 for more about Two in One.
ADVANCED FEATURES Center Mark If you switch this feature on, a mark is printed halfway down each received page on the left hand side. This makes it easy for you to position the hole puncher correctly when you file away the received fax messages. The center mark is not printed when you use the machine for making copies.
RECEPTION Checkered Mark The machine prints a checkered mark in the top left corner of the first page of received messages. Using this mark, you can find the first page easily. This makes it easier for you to separate the messages that are lying in the copy tray. To switch this feature on or off, do the following.
ADVANCED FEATURES Reception Time When you receive a message, the time is printed at the top of the page. However, this is the time at the transmitting end. To check the local time, you have to print the TCR. However, if you switch on Reception Time, the local time is also printed on each page that you receive.
RECEPTION Length Reduction If the machine receives a page that is longer than the paper in the cassette, the machine reduces the length of the received image so that it will fit on one page, if the image length is within the following limits. Paper size in the cassette Letter (11")
ADVANCED FEATURES Two in One Received Message Page 2 Page 1 Half-letter size Half-letter size This feature helps you conserve paper. If the size of the incoming page is half the size of the paper in the cassette, the machine will print out two pages on one sheet of paper.
RECEPTION Closed Network (Reception) This feature may help you to prevent reception of excessive junk fax mail. The ID Codes of the communicating machines are checked. If they are not the same, the communication is stopped. Note: This feature may not be reliable if you are communicating with a terminal produced by a different manufacturer.
ADVANCED FEATURES OTHER Polling Overview Polling means "picking up" a document that has been left for you at a remote fax terminal. You can also leave a document in your machine’s memory for other machines to poll from you. Polled Terminal With polling, telephone line costs are charged to the person receiving the message (the polling terminal).
OTHER Polling Transmission Use Polling Transmission when you wish to leave a document in the memory for others to pick up. You cannot specify the telephone number of the polling terminal (the terminal that you wish to poll your document), but using the ID Code there are ways to make sure that the message does not go to the wrong place, as explained below.
ADVANCED FEATURES FILE EXISTS CLEAR? PRESS Note: If you see have a message on Free Polling Standby. To keep the old message: feeder. To erase the old message: Secured Polling 1. Place your document in the feeder. If you only wish to scan a part of the document, use the Specified Image Area feature.
OTHER Stored ID Override This procedure will override the ID Code stored in your machine. The override is only effective for this one transmission. 1. Place your document in the feeder. If you only wish to scan a part of the document, use the Specified Image Area feature. See page 118 for details.
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ADVANCED FEATURES Options for Polling Transmission When you store a document in memory for Polling Transmission, you also have the following options: Auto Reduce On/Off: This is the same as for normal transmission (see page 63). TTI On/Off: This is the same as for normal transmission (see page 64). Polling Standby Duration: There are two options.
OTHER Polling Reception Use this feature when you wish to poll a message from another terminal. You can poll documents from many terminals with only one operation (use Groups and Keystroke Programs to make the most out of this feature). You have three options: Free Polling, Secured Polling, and Stored ID Override, as described for Polling Transmission (see page 154).
ADVANCED FEATURES Stored ID Override Option This procedure overrides the ID Code that is stored in your machine. The override is effective for this operation only. OPTIONS is displayed: 2. Enter the password that you wish to use for this operation. Example: 3.
OTHER File Management Every time you store a fax message in your machine’s memory, a new file is created. Each file is given a number. To see which files are currently in the memory, print a File List. Note: A new file is created for each Polling Transmission, Substitute Reception, and Confidential Reception also.
ADVANCED FEATURES 2. Either: Print a list of files: Scroll through the files on the display: If you know the file number, input it directly: The second line of the display shows the current status of the file. STANDBY: The file is waiting to be transmitted. IN USE: The file is currently being transmitted.
OTHER 3. Either: Erase the file: Keep the file: Printing a File If you need to see the contents of any of the files, use this feature. It does not work for Confidential Reception files. Fax message file (Memory Transmission): Fax message file (Polling Transmission): (Example: Using Function 51) 2.
ADVANCED FEATURES User Function Keys There are five Function keys (F1 to F5) on the operation panel. You can program each of these keys with a feature that you wish to use frequently. There are two ways to do this. Store a User Function Code in the User Function Key.
OTHER To store a User Function Code, do the following procedure. Function At this time, you can print a User Function List if you press 2. Press one of the User Function Keys. Example : Press If this key is already used, the currently stored code is displayed.
ADVANCED FEATURES If you cannot select this Function Key, it is already being used for something. Select another Function Key. Function Using a Function Program 2. Use the function as normal. Deleting a Function Program Function 2. Press the key that you wish to erase. Example: Function PROGRAM?
OTHER OMR Sheets Introduction Instead of inputting instructions at the operation panel, you can mark up a special form, called an OMR Sheet (OMR means Optical Mark Reader), and scan your instructions into the machine. Your fax machine will read the marks on the form and carry out your instructions.
ADVANCED FEATURES Completing an OMR Sheet Each OMR Sheet contains a number of boxes or fields. Boxes are for marking user parameter settings, the contrast setting, and so on. Fields are for inputting telephone numbers and names. Marking Up Boxes The correct way to mark up a box is shown below.
OTHER Marking Up Fields There are two types of field. Number Fields: These are for inputting telephone numbers, personal codes, the number of pages in the fax message (Page Count), and the transmission start time (when using Send Later or TRD). Name Fields: These are for any names and labels that you need to input.
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ADVANCED FEATURES Name Fields In a name field, each letter, symbol, or punctuation mark is represented by two digits. The characters that you can use with this machine are shown below, with the character codes for each one. Code Character Code Space "...
OTHER The Five Types of OMR Sheets This section describes each of the five types of OMR Sheet and how to mark them. (Using Function 54, print a sample of each OMR Sheet for your reference while you are studying this section.) Procedures for use are on page 174 and the pages following that.
ADVANCED FEATURES CAUTION: If you mark a Quick or Speed Dial that already contains a number, the machine will replace the old number without giving you any warning. 3. In the "FAX No." field, write the telephone number that you wish to store in the Quick/Speed Dial number that you just marked in steps 1 and 2.
OTHER 4. Mark up the Quick and Speed Dials that you wish to place in this Group. Each Quick and Speed Dial has one box above it. Example: Store Quick Dials 01, 02, 06, 10, and 27, and Speed Dials 00, 01, 05, 16, 24, and 39 into the Group.
ADVANCED FEATURES 6. Mark either the ON or the OFF box for Voice Request, Economy Transmission, Secure Transmission, Auto Reduction, TTI, and ID Transmission. Transfer Request Program Sheet You can use this sheet when you make a Transfer Request. 1. At the top of the sheet, next to Trans. Mode, mark up either the box above "Memory"...
OTHER Procedures To Print an OMR Sheet Note: You must have Letter, Legal, or A4-size paper in the cassette before you print an OMR Sheet. Function 2. Select the OMR Sheet that you wish to print. Use the key to scroll through the possi- ble selections until the correct one is dis- played on the screen.
ADVANCED FEATURES Using an OMR Sheet to Program the Machine After marking up the OMR Sheet, do the following. 1. Place the OMR Sheet in the feeder face down. Start The machine scans the OMR Sheet and programs itself in accordance with the instructions marked on the OMR Sheet.
OTHER Power Saver Overview Laser printing requires the application of heat to bond toner to the printer paper. For incoming messages to be output quickly, a heating element inside the machine must be kept hot. This may cause your electricity bills to rise. The Power Saver feature lets you program timers to switch this heating element on and off.
ADVANCED FEATURES Programming Procedure Example: For Tuesday, set the heater to switch on at 9 am and switch off at 6 pm. Function 2. Use the through the days of the week. Example: Press twice to go to Tuesday. 3. Program the first timer for Tuesday: Both timers for each day have an ON/OFF setting.
OTHER Switching the Power Saver On or Off The Power Saver feature must be switched on using Function 81. If it is switched off, the heating elements will stay on all the time. Function 2. Scroll through the list of features with pears.
ADVANCED FEATURES Counters These counters will help you if you wish to keep a regular check on how many pages your machine has sent, received, and copied. The machine has the following counters: Tx (Transmit) Counter: The number of pages that your machine has sent Rx (Receive) Counter: The number of pages that your machine has received Scan Counter: The number of pages that your machine has scanned (includes copy mode)
OTHER Entering PC Printer Mode (Printer Interface Required) Using PC Printer Mode, you can connect your fax machine to an IBM or compatible personal computer and use it as a printer. Documents printed from your computer will be sent to your fax machine as text (ASCII characters) or graphics (vector or dot image), depending on the application that you are using.
ADVANCED FEATURES Copying If you need to make a copy of something, and there is no copier available, use your fax machine. Just place your original in the feeder, and press the Copy key. Copying an original is a good way to test contrast and resolution before sending a document, if you are not sure that the settings that you have chosen are appropriate.
OTHER Dual Access Dual Access means that even if the machine is already carrying out a task, you may be able to operate the machine. For instance, if your machine is currently receiving a long fax message, but you want to send a message and go back to your desk without having to wait by the machine, you can place your message in the feeder, select the required transmission features (such as Confidential Transmission), dial the number, and press Start.
ADVANCED FEATURES RDS (Remote Diagnostic System) Overview If your machine has a problem, a service technician can perform various diagnostic tasks over the telephone line from the service station to try to find out what is wrong with your machine. The service technician can also use RDS to change some of your machine’s settings if you request it.
OTHER Short Preamble Short Preamble slightly reduces communication costs between machines produced by the same manufacturer. This feature reduces the length of signals exchanged between the machines during communication. If you are interested in this feature, contact a service technician to have it switched on.
REPORTS AUTOMATICALLY PRINTED REPORTS The following reports are automatically printed out at the appropriate time. Descriptions of the Available Reports TCR (Transmission Confirmation Report) This report gives detail on each communication made by your terminal. It is automatically output after a certain number of communications. Transmission Result Report This report is printed out after every transmission.
AUTOMATICALLY PRINTED REPORTS REPORTS Power Failure Report This report is printed if the machine’s power was off for long enough to erase the memory. The report gives details of the files that were lost. With this information, you may store messages for transmission again, and contact the senders of any received messages that were lost.
REPORTS Transmission Deadline Report/Polling Confirmation List If you selected the TRD (Transmission Deadline) option, this report will be printed when the deadline passes. The report will tell you whether the transmission was completed before the deadline or not. If you selected TRD with Polling, the Polling Confirmation List will be printed instead.
AUTOMATICALLY PRINTED REPORTS Note: To switch the Confidential File Report on or off, use Function 81 (see page 128). To switch the Error Report on or off, contact a service technician. You may program one of the User Function Keys to switch the Memory Storage Report on/off.
REPORTS Report Formats Example 1. Error Report The following report means that the machine sent four pages but there were errors during the first two pages. Error Report File Pers. Code Address ------------------------------------------------------------------------- 0087 JOHNSON XYZ CO. NEW YORK Personal Code of the Sender Example 2.
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AUTOMATICALLY PRINTED REPORTS The following pages explain the symbols that appear in certain columns of the reports. The Mode Column See the bottom of the TCR for a full listing of the symbols that are used on the TCR. On other reports such as the File List, a code is given, informing the type of communication.
REPORTS In the Result column, some reports may have an "E" followed by a code, and there may be a message printed at the bottom of the report. This code and message indicate that a problem occurred. The codes are explained below. CODE MESSAGE HANG UP OR LINE FAIL...
USER-INITIATED REPORTS Quick Dial List This is a list of the telephone numbers and other items that you have stored in the machine’s Quick Dial Keys. Press Function Speed Dial List This is a list of the telephone numbers that you have stored as Speed Dial Codes. Press Function Group Dial List...
REPORTS Forwarding List This list shows details of how you have programmed the Forwarding feature. It also includes the Wild Cards. Press Function Specified Cassette Selection List This is a list of all terminal names that you have specified for Specified Cassette Selection.
LOOKING AFTER THE MACHINE REPLACING PAPER When the Add Paper indicator ( cassette is empty. When the Add Paper indicator ( cassette is empty (only when the lower cassette is installed). To refill either cassette: 1. Slide the cassette all the way out, and place it on a large flat surface.
LOOKING AFTER THE MACHINE REPLACING THE TONER CASSETTE When the Add Toner indicator ( almost empty. You will be able to make 100 more copies before you have to change the toner cassette. When the Add Toner indicator ( toner cassette. Replacement Procedure 1.
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REPLACING THE TONER CASSETTE 4. On the new toner cassette, remove the two green plastic stoppers. 5. Slide the new toner cassette into the machine along the rails until it stops. CAUTION Do not touch the cleaning blade [A]. Do not touch the gear [B]. 6.
LOOKING AFTER THE MACHINE Ordering Toner When you run out of toner, you can dial your dealer, and input the amount of toner needed. The machine will generate an order form and send it to your dealer. To use this feature, you must do the following in advance: Switch this feature on (see below).
REPLACING THE TONER CASSETTE Ordering Toner Procedure You can automatically fax an order for new toner whenever you need to. Each carton contains four toner cartridges. When you need to order, do the following. 2. Input the number of toner cartridges that you wish to order (the maximum order is Example: Start...
LOOKING AFTER THE MACHINE REPLACING THE STAMP When the stamp made by the stamp becomes pale, replace the stamp as described below. 1. Remove the document tray. 2. Open the scanner cover. 3. Replace the stamp. If tweezers are not available, you may press the point of a pencil down vertically into the stamp and remove it by lifting straight up.
CHANGING THE PAPER SIZE OF THE CASSETTE CHANGING THE PAPER SIZE OF THE CASSETTE When you want to use a different size of paper in the cassette, do the following. NOTE: You need a #2 Philips screwdriver for this procedure. Upper Cassette 1.
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LOOKING AFTER THE MACHINE CHANGING THE PAPER SIZE OF THE CASSETTE 4. Change the position of the two side fences [C] to match the new paper size. 5. Change the paper size actuator [D] to the appropriate one. 6. Push down the bottom plate [E]. 7.
CHANGING THE PAPER SIZE OF THE CASSETTE Lower Cassette(s) 1. Remove the lower cassette. CAUTION: To avoid dropping the cassette, hold it by the front and side while pulling it out. 2. Remove the side fences [F]. 3. Change the position of the bracket [G]. NOTE: If necessary, hold up the bottom plate [H].
LOOKING AFTER THE MACHINE USER MAINTENANCE PROCEDURES To ensure that your fax continues to operate smoothly, some simple maintenance is required. This entails cleaning a few components. User maintenance should be done once every 6 months. User Maintenance Table The following table shows what items you need to look after from time to time. Letters after component names in the Item column refer to the labels used in the diagrams on the following pages.
USER MAINTENANCE PROCEDURES LOOKING AFTER THE MACHINE User Maintenance Procedure Scanner...
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LOOKING AFTER THE MACHINE 1. Prepare a soft damp cloth. 2. Turn off the main power switch. Note for machines that do not have the optional hard disk unit Before turning off the main switch, make sure that the remaining memory capacity is 100%.
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USER MAINTENANCE PROCEDURES 6. Clean the separation roller [E] with the soft damp cloth, while rotating the roller. This roller is near the decal inside the machine. 7. Clean the white strip [F] with the soft damp cloth. CAUTION: Do not damage the sensor actuator [G] (black plastic) below the white strip.
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LOOKING AFTER THE MACHINE 9. Turn the main power switch off. 10. Clean the exposure glass [I] with the soft damp cloth. 11. Clean the pick-up and feed rollers [J] with the soft damp cloth, while rotating the rollers in the direction shown in the diagram.
USER MAINTENANCE PROCEDURES LOOKING AFTER THE MACHINE Main Body...
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LOOKING AFTER THE MACHINE 1. Remove the upper cassette [K]. CAUTION: To avoid dropping the cassette, hold it by the front and side while pulling it out. 2. Clean the three registration rollers [L] with the soft damp cloth, while rotating them in the direction shown in the diagram.
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USER MAINTENANCE PROCEDURES 3. Clean the white paper feed rollers [N] in the cassette, while rotating them. 4. Put back the cassette. 5. Open the front cover [O]. 6. Remove the toner cassette [P]. CAUTION: To prevent your table from getting dirty, lay a sheet of paper on it before removing the toner cassette.
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LOOKING AFTER THE MACHINE 7. Lay a sheet of paper on top of the master belt [S] (dark green plastic belt), to avoid damage to the master belt. CAUTION: Do not touch the master belt. 8. Slide the blue plastic corona wire cleaner [T] from its home position all the way across to the right side of the machine.
USER MAINTENANCE PROCEDURES Lower Paper Feed Unit(s) (If one or more are installed) 1. Remove the lower cassette. CAUTION To avoid dropping the cassette, hold it by the front and side while pulling it out. 2. Clean the paper feed roller [U] with the soft damp cloth, while rotating it in the direction shown in the diagram.
SOLVING PROBLEMS Caution: Do not attempt to make any repairs other than those described in this manual. Removing covers may expose you to dangerous voltages and other risks. Refer all servicing to qualified personnel. CHECK THE INDICATORS AND DISPLAY PANEL Check the indicators on the operation panel to check if there are any problems.
DOCUMENT JAMS Adjusting the Document Feeder If you normally scan thin or thick sheets of paper you can adjust the auto document feeder mechanism. Also, this is useful when you have document multifeed or non-feed problems. If you open the scanner cover you can find the adjustment knob (blue color) and scale easily.
SOLVING PROBLEMS COPY JAMS If the Clear Copy Indicator ( There are four possible locations: Cassette entrance Inside the machine Copy feed-out area Lower cassette entrance (for machines with one or more lower paper feed units) Cassette Entrance 1. Pull open the cassette. 2.
COPY JAMS Inside the Machine 1. Remove the trays, and pull open the cassette. 2. Open the front cover. 3. Pull out the jammed paper carefully by the leading or trailing edge, or by the center if both edges are jammed. CAUTIONS: Do not touch the fusing unit (the parts inside the machine colored...
SOLVING PROBLEMS Copy Feed-out Area 1. Remove the document table and copy tray, and pull open the cas- sette. 2. Open the copy feed out cover. 3. Gently pull out the misfed paper. Do not leave any pieces inside. 4. Close the copy feed out cover. Put back the document table and copy tray.
COMMUNICATION PROBLEMS Lower Cassette Entrance CAUTION If there is a paper feed problem in the lower cassette entrance, please slide out the cassettes one by one, from the top cassette down, before removing the paper. 1. Pull open the lower cassette. 2.
SOLVING PROBLEMS OPERATING DIFFICULTIES Problem STANDBY MODE Nothing happens when the switch is turned on. SET DOCUMENT is not displayed. The display does not show the Ready condition, or the machine stops during an operation. TRANSMISSION The original is not pulled into the auto document feeder.
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OPERATING DIFFICULTIES Problem Frequent original misfeeds Required Action Multifeeds Incorrect positioning of originals Put the document in the feeder correctly. See page 49. Incorrect alignment of originals Align the edges of the document. See page 49. Curled pages Flatten the document. See page 46. Incorrect document type Use a proper document type.
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SOLVING PROBLEMS Problem Transmission cannot take place; the Clear Original indicator blinks. Transmission cannot take place; the Line Fail indicator blinks. Note: Before taking action, wait until the Communicating indicator goes out, then press the Stop key. Consistent difficulty in communicating with a particular terminal Consistent poor image quality...
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OPERATING DIFFICULTIES Problem Copy paper mIsfeeds occur frequently. Stripes on copies. TELEPHONING You can’t receive phone calls; the unit only rings once then goes into receive mode. You can’t receive phone calls; the unit does not ring. POLLING Dialing took place, but polling could not.
SOLVING PROBLEMS DISPLAYED ERROR MESSAGES The following messages may appear while you are operating or programming the machine. CHECK AUTO-DIALING NO BOOKING FOR POLLING RECV NO TRANS FILES EXIST NO POLLING DOCUMENTS EXIST THIS FILE DOES NOT EXIST TOO MANY DEST DOCUMENT IN USE USED AS GROUP USED AS PROGRAM...
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DISPLAYED ERROR MESSAGES OVER NO OF PROG RTI/CSI RTI/CSI IS NOT PROGRAMMED NO PAUSE SWITCH OFF AFTER PRINT OUT NOT CHANGEABLE (FORWARDING) (MEMORY LOCK) (RDS) (POWER SAVER) ADD TONER ADD PAPER IN CASSETTE NO._ CHECK ID COMMUNICATION FAIL CLEAR ORIGINAL CLEAR COPY CLOSE COVER UNABLE TO PRINT IN COMM.
SOLVING PROBLEMS ERROR CODES Fax machines use a telephone line. The same types of problems you experience while making phone calls (such as noisy lines, crosstalk, disconnection during conversation, weak signals) also occur with faxing. Telephone callers can deal with the problems themselves (for example, by speaking a bit louder), but fax machines cannot.
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ERROR CODES Code 2-xx Possible fault in your machine The page took too long to send. Send again at a lower resolution, or without 4-00 halftone. The line may be bad. There is a bad line. The telephone line at the rear of the machine may be 4-01 disconnected.
SOLVING PROBLEMS CALLING THE SERVICE STATION The machine has a feature called Service Report Transmission. Use this feature when your machine is having problems. The machine will transmit information about the condition of your machine to your service representative. A technician will then be able to find out what the problem is before making a visit.
DEDICATED TRANSMISSION PARAMETERS Sending a Service Report When you need to send a service report, do the following. Start If the transmission was not successful, the machine will not redial. You must repeat the operation. DEDICATED TRANSMISSION PARAMETERS If you often encounter problems when transmitting to a certain address, program that address into a Quick Dial Key or Speed Dial Code.
SPECIFICATIONS Dimensions: 20.3" x 18.7" x 12.1" (W x D x H) Excluding trays, handset, cassettes, and optional kits. Weight: 48.5 lbs Excluding the master unit and printer paper. Power Supply: Maximum Power Standby: 35 W Consumption: Transmission: 40 W Reception: 180 W (excluding optional kits) Copying: 310 W Acceptable...
APPENDIX A. PAPER FEED UNIT WARNING: Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. Operation Up to four additional paper feed units can be installed. Each paper feed unit can hold up to 500 sheets of paper, which means that you can add an extra 2,000 sheets of copy paper capacity to your fax machine.
APPENDIX B. FAX MEMORY TYPE 90 40 MB HD WARNING: Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. General You can upgrade the memory capacity of the facsimile machine with this hard disk unit. Neither the standard memory nor the optional 1 Mbyte or 2 Mbyte memory card can be used if you install the hard disk unit.
APPENDIX C. ISDN G4 OPTION TYPE 90 Introduction The ISDN G4 Option Type 90 allows you to send and receive fax messages on high-speed high-quality digital networks. It will allow you to connect the machine to an ISDN (Integrated Services Digital Network) for either Group 4 or Group 3 fax communication.
Setting up the Group 4 Interface Before you start sending faxes using the Group 4 interface, there a few items that you have to store in your machine. These are as follows. Subaddress Key Own ISDN G4 Number Own ISDN G3 Number Next Transfer Station Subaddress Key Group 4 fax machines may be connected to a multiplexer or similar device.
APPENDIX C. ISDN G4 OPTION TYPE 90 To type the backslash, you must have programmed one of the User Func - tion Keys to input a subaddress (see page 163 for how to program a User Function Key). Press that User Function Key to input the slash, then input the subaddress.
Next Transfer Station The Next Transfer Station allows your fax machine to be a transfer station in a two-step transfer operation using a digital network. An example is given in the section entitled Networking (see page 81); refer to this for details of how to use this feature.
APPENDIX C. ISDN G4 OPTION TYPE 90 Operation Dialing and Storing Telephone Numbers Overview After installing the ISDN G4 Option Type 90, you must be careful to select the correct signaling type (Group 3 or Group 4) when dialing, or when storing a telephone number as a Speed Dial or Quick Dial.
Transmission Procedure The following example shows how to dial (assuming that the ISDN G4 Option Type 90 has been installed). The differences between this procedure and the procedure for the base machine (refer to page 49) are as follows: You have to select G3 or G4 before you dial a number. You may have to input a subaddress for a G4 number if the destination has one.
APPENDIX C. ISDN G4 OPTION TYPE 90 Storing a Telephone Number The following example shows how to store a Quick Dial if the ISDN G4 Option Type 90 has been installed. The differences between this procedure and the procedure for the base machine (refer to page 31) are as follows: You have to select G3 or G4 before you input a Quick Dial or Speed Dial You may have to input a subaddress for a G4 number if the destination has one.
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6. Either: Program a label for this number: go to step 7. Do not program a label: step 8. 7. Input a label using the Quick Dial keys. Then press 8. Switch Label Insertion on or off. Use the scroll key to select the required setting. Then press 9.
APPENDIX C. ISDN G4 OPTION TYPE 90 Automatic Fallback from Group 4 Mode to Group 3 Mode If your machine cannot communicate with the other party using Group 4 mode, it will try using Group 3 mode. This will allow your machine to send the message even if you selected Group 4 mode instead of Group 3 mode by mistake.
Explanation of the Items in the Group 4 Identifier Transmitter and Receiver Terminal IDs The following example shows what happens when the two communicating terminals are connected to two different ISDNs. Each ISDN has its own country code. Transmitter Country Code: 44 Terminal ID: LDN/081-890-5566 At the top of the received page, the following will be seen.
APPENDIX C. ISDN G4 OPTION TYPE 90 Switching the Command Information Line On/Off This is similar to the TTI On/Off switching option for Group 3 Transmission (see page 64). The Command Information Line consists or the Receiver and Transmitter Terminal IDs, the Date and Time, and the Page Number.
Terminal ID Verification This feature helps you to make sure that your communications do not go to the wrong place. However, like Protection Against Wrong Connections, it will not help you if you dial the wrong number. If the Terminal ID of the other party does not match the label stored with the Quick Dial or Speed Dial that you used to dial the other party with, the communication will be stopped.
GLOSSARY ADF (Automatic Document Feeder): A device which feeds the pages of a multipage document one at a time, in the order that you arranged the pages in the stack. Batch Numbering (Page Count): This is a way of numbering pages that allows you to check whether you received all pages, and if not, which ones are missing.
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GLOSSARY DPI (Dots Per Inch), or l/mm (Lines Per Millimeter): This is the unit of resolution. The scanner scans your document according to the selected resolution. An 8-1/2" x 11" page is broken down into about 1,728,000 dots if standard resolution is used. (Digital compression techniques for G3 convert these into about 200,000 bits.) ECM (Error Correction Mode): This is signaling method that is designed to eliminate transmission errors on even the noisiest of telephone lines.
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GLOSSARY Polling File: This is a set of instructions (destinations to be polled, time of polling) for polling reception. Pulse Dialing: This method of dialing uses a string of pulses to represent each dialed digit. Reception: The act of receiving a document. Reduction: If your document is wider than the paper available in the other terminal, your terminal will automatically reduce it so that it will fit.
INDEX Add Paper Indicator Add Toner Indicator AI Redial Making a telephone call Sending a fax AI Short Protocol Area Code Prefix Authorized Reception Authorized Reception List On/Off switch Auto Document Auto Receive Mode Auto Reduce Automatic Group 4 to Group 3 Fallback Batch Transmission Broadcasting Using an OMR Sheet...
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Groups Programming Programming by OMR Sheet Using a Group Halftone Halftone Type Selection Handset Installation ID Codes Confidential ID ID Code ID Code, use with ID Transmission ID Code, use with Polling Reception ID Code, used with Secure Polling ID Code, used with Stored ID Override ID Code, used with Transfer Request Memory Lock ID ID Transmission...
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Page Count Page Retransmission PBX, dialing from behind PC Printer Mode Personal Code List Personal Codes Programming Use with Label Insertion Use with Restricted Access 113 Use with Transmission Polling Canceling a Polling Operation Continuous Polling Reception Polling Reception Polling Standby Duration Polling Transmission Secured Polling Stored ID Override (Polling Reception)
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Reports Authorized Reception List Communication Failure Report Confidential File Report Error Report 185, 189, 225 - 226 File List Forwarding List Group Dial List Memory Storage Report Memory Storage Report, on/off Personal Code List Polling Clear Report Polling Clear Report, on/off 187 Polling Confirmation List Polling Reserve Report Polling Reserve Report, on/off...
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Transmission Deadline (TRD) Transmission Deadline Report 187 Transmission mode Default setting Transmission Result Report On/Off Switch TTI (Transmit Terminal Identification) TTI On/Off Two-in-one Two-step Transfer User Function Keys User Function List User Maintenance Procedures 203 - 212 User Parameter List User Parameters Programming by OMR Sheet Voice Request...
7. If you cannot correct the problem, please contact the RICOH CORP. CUSTOMER SUPPORT DEPT. at 1-800-FASTFIX for repair and warranty information. If it is causing harm to the telephone network, the telephone company may request you to disconnect the equipment from the network until the problem is resolved.
FUNCTION LIST Confidential Transmission Transfer Request Secured Polling Transmission Free Polling Transmission Polling Reception Direct Fax Number Entry Erasing Memory Files Erasing Polling Reception Files Erasing Polling Transmission Files Retransmitting a Fax Message from Memory Programming Quick Dial/Printing the Quick Dial List Programming Speed Dial/Printing the Speed Dial List Programming Groups/Printing the Group Dial List Keystroke Programs and Function Programs: Labeling and Erasing...
CERTIFICATION LABEL Certification Label RICOH UNITECHNO CO., LTD. TSURUGASONE YASHIO-SHI SAITAMA-KEN JAPAN. MANUFACTURED: Complies with FDA radiation performance standards, 21 CFR Subchapter J. PPC2100S...
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SUPPLIES CAUTION: Ricoh shall not be responsible for any damage or expense that may result from the use of parts other than recommended parts. TONER CASSETTES TONER CASSETTE TYPE 30 is recommended for the best performance. STAMP MARKER TYPE 30 is recommended for the best performance.
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