Opel MOVANO Owner's Manual page 290

the display of the multimedia system
(for versions/markets, where provided)
to call to one or more of the following
services:
Roadside assistance: if case of
need, a connection will be established
with the roadside assistance authority
which will receive the vehicle type and
its position directly. Additional roadside
assistance charges may apply.
Customer care (for
versions/markets, where provided):
Customer service to support all vehicle
problems.
The LED on the ASSIST button located
on the ceiling light will turn green once
connected to an ASSIST operator and
will turn off when the connection is
ended.
NOTE If the ASSIST call button is
pressed by mistake, the call can be
ended by pressing the same button
again or by pressing the cancel button
on the multimedia system display.
Once the connection has been
established, the following data will
be automatically transmitted, as
authorised by the customer:
indication that the occupant has
made an ASSIST call;
vehicle brand;
the most recent known GPS
coordinates of the vehicle;
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the type of error that occurred on
the vehicle that automatically sent the
ASSIST request (in the case of an
automatic call - for versions/markets,
where provided).
The call will be made through the
vehicle sound system to provide any
additional information about the
assistance request.
If the system is unable to establish the
voice call, or the line disconnects due
to insufficient coverage, the ASSIST
service will make several attempts to
try to call the operational centre.
WARNING If you have not subscribed
to the related services or the My
Assistant package has expired or is
unavailable for purchase, the ASSIST
call will not be available. For further
information visit the manufacturer's
official website.
WARNING If the ASSIST call system
detects a malfunction, it is indicated
by the red LEDs on the ceiling light
and a corresponding message on the
multimedia system display. Contact a
Dealership as soon as possible.
If an emergency call (HELP/SOS) is
active and an ASSIST call is requested,
the latter will not be delivered.
GENERAL DISCLAIMER
Personal data & privacy
The Manufacturer collects,
processes and uses the personal
data of the vehicle in accordance
with legal requirements. Read more
about the general conditions of service
and data protection policies on the
manufacturer's official website.
The customer is solely responsible
for using the services in the vehicle,
even if by other people, and shall
inform all users and occupants of the
vehicle about the services and the
functions and limits of the system.
Operating prerequisites
To use some of the connected
services you need to register on the
dedicated portal that can be accessed
from the manufacturer's official
website, activate and login to your
devices.
The connected services are not
available in all countries and are subject
to limitations depending on multimedia
system type, location and duration of
the services.
The full operation of the connected
services, including the ASSIST call, is
subject to mobile network and GPS
geolocation coverage, without which
the proper provision of services is not
guaranteed. Coverage may not be
guaranteed in places such as tunnels,