Error while charging the product
LED on
LED on bat
power
tery charger
supply
Beep signal
4 x short at intervals
of approx. 20 sec.
(continuously)
16.2.3 Error messages while establishing a connection with the cockpit app
Error message
Component was con
nected to another
device. Establish con
nection?
40
Error
Country-specific plug adapter not
fully engaged on power supply
Non-functional socket
Defective power supply
No connection between battery
charger and power supply
Defective battery charger
Battery is fully charged (or con
nection with product is interrup
ted).
Error
Charging the battery outside the
allowable temperature range
Cause
The component was
connected to another
device
Resolution
Check whether the country-spe
cific plug adapter is fully
engaged on the power supply.
Check socket with another elec
tric device.
The battery charger and power
supply must be inspected by an
authorised Ottobock Service
Centre.
Check whether the charging
cable plug is fully engaged on the
battery charger.
The battery charger and power
supply must be inspected by an
authorised Ottobock Service
Centre.
Take note of the confirmation sig
nal for differentiation.
When the battery charger is con
nected or disconnected, a self-
test is conducted and confirmed
by a beep and vibration signal.
The battery is fully charged if this
signal is heard.
If no signal is emitted, the con
nection to the product is interrup
ted.
If the connection to the product is
interrupted, an authorised
Ottobock Service Centre must
inspect the product, battery char
ger and power supply.
Resolution
Check whether the specified ambi
ent conditions for charging the bat
tery are met (see page 34).
Correction
To disconnect the original connection, tap
the "OK" button.
If the original connection is not to be dis
connected, tap the "Cancel" button.