Troubleshooting - Paradyne 7610 User Manual

Troubleshooting

7610-A2-GB20-00
Table 8-1. Device Messages (2 of 2)
Device Message What Message Indicates
Password Matching Password entered in the
Error – Re-enter Re-enter Password field of
Password the Administer Logins
screen does not match
what was entered in the
Password field.
Please Wait Command takes longer
than 5 seconds.
Test Active A test is running and no
higher priority health and
status messages exist.
This DSU is designed to provide you with many years of trouble-free service. If a
problem occurs, however, refer to Table 8-2 for possible solutions.
Table 8-2. Troubleshooting (1 of 2)
Symptom Possible Cause
Alarm LED is on. One of several alarm
conditions exists. Health
and Status displays the
alarm condition.
Cannot access the Login or password is
DSU via the ATI. incorrect, Terminal port is
misconfigured, or the DSU
otherwise configured so it
prevents access.
Device Fail appears The DSU detects an
on the System and internal hardware failure.
Test Status screen
under Self-Test
results.
November 1996
Messages and Troubleshooting
What To Do
Try again.
Contact your system
administrator to verify your
password.
Wait until message clears.
Contact service provider if test
initiated by the network.
Wait until the other test ends
and message clears.
Cancel all tests from the Test
screen.
Stop the test from the same
screen the test was started
from.
Solutions
Refer to Health and Status
Messages, Table 6-1, for
recommended action.
1. Power the DSU on and off and
try again.
2. If problem recurs, try to access
the ATI through a Telnet session,
if enabled.
3. Do a Device Reset. Refer to the
Device Reset section of
Chapter 7.
Power the DSU off and on and
try again.
Contact your service
representative.
8-5