Contacting Matrox - Matrox Corona Installation And Hardware Reference

68 Appendix A: Troubleshooting

Contacting Matrox

Before contacting your local Matrox representative or the
Matrox Imaging Customer Support Group, you will need the
following information:
A description of what happened.
Your board's serial number (found on the bar code label on
the soldered side of the board).
PC type, environment, and peripherals (especially boards
sharing the computer with your Matrox Corona).
A Product Assistance Request Form for recording the necessary
information can be found at the back of this manual.