Ra-Procedure - Handicare Freecurve Technical Manual

Handicare Freecurve
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RA-procedure

For returning material to Handicare for guarantee or repair, contact dealer service for obtaining a RA-
number. The RA-number should be visible on the outside of the return box. For returning seats and unit,
use the special boxes.
11P00354
Claim for transport damage
In case of a call for transport damage we need the following information before we can replace the
damaged items:
•
Pictures of the damaged goods
•
Project number
•
Copy of the delivery sheet from the transport company where the dealer has noted down the
damaged goods.
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Footrest service instructions
Pack a unit 11P00355 Pack a seat