12_Warranty - Tecnosystemi HI-TECH PUR 4.0 User Manual

12_WARRANTY

1. This warranty applies exclusively to the Customer (legal person) and not to the end consumer (natural person) to
whom the Customer has supplied the Product.
2. The warranty is valid for 2 (two) years starting from the delivery date indicated on the Transport Document (delivery
note).
3. The warranty covers manufacturing and material defects of the Products. The warranty shall not, therefore, cover
any defects attributable to, for example:
- unsuitable transport;
- negligent or improper use of an individual Product and, therefore, use which does not conform to that specified in the
instructions and/or in the installation, use or maintenance manuals, where applicable;
- failure to comply with the Product's technical specifications;
- repairs or modifications made by the Customer, or by a third party, without the Supplier's prior, written authorisation;
- anomalies caused by and/or connected to parts assembled/added directly by the Customer;
- lack of or inappropriate maintenance;
- anything else not attributable to original defects in the material or manufacture.
4. For the Products covered by the warranty, the Supplier shall replace or repair the Product, or the parts of it found to
be faulty or defective, subject to a discretionary assessment of the alleged fault of defect.
5. The Product which is the object of a dispute must always be made available to the Supplier's personnel or its
appointed parties for verification; furthermore, the Product may be returned in the manner and within the terms indicated
by the Supplier in its authorisation to return the Product due to fault or defect.
6. The obligations assumed by the Supplier under point 12.3 above, (to repair or return Products in the cases and under
the conditions established herein) override and replace the warranties and liabilities provided for by law. It is, therefore,
agreed, that, except in the case of wilful misconduct or grave negligence on the part of the Supplier, any other liability
it may have (whether contractual or extra-contractual), however arising from the Products supplied and/or their resale
(for example, compensation for damages, loss of earnings, etc.), is expressly excluded. In any case, the Supplier's
liability towards the Customer cannot exceed the value of the purchase price of the Product which gave rise to the
Supplier's liability.
7. Any disputes regarding a single delivery do not exempt the Customer from the obligation to collect the remaining
quantity of Products envisaged by the specific Order, or by other Orders distinct from the one in question.
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