Xerox Document Centre 220 User Manual page 248

Symptom
The fax communication finishes with an
error message
The machine will not answer incoming
calls
The machine answers calls, but will not
accept incoming data
An image is reduced on a transmission
Page 10-14
Recommendation
À
Press the Machine Status button and
check the list of Failed Fax Jobs on the
touch screen for the error code and the
message. Use the description and
corrective action in the Table of Fault
Codes at the end of this chapter.
À
Set the machine to Automatic Answer
Mode.
À
If the job contains several graphics, the
machine might not have enough
memory. The machine will not answer
if memory is low. (Additional memory is
an option.)
À
Remove stored documents and jobs
and wait for existing jobs to complete.
This will increase available memory.
À
Confirm the original size of the
documents. Documents might be
reduced based on the available
standard paper supply at the receiving
machine.
À
If using Speed Dial, check the setting
for the Maximum Store Width that is
programmed for that Speed Dial. If the
document is wider than the
programmed setting, the document will
be reduced to match the programmed
width.
Problem Solving