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ZETRON 4000 Sereis Manual

Communication control system operation
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Series 4000 Communication Control
System Operation
Version 5.6
025-9535L

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  • Page 1 Series 4000 Communication Control System Operation Version 5.6 025-9535L...
  • Page 2 Zetron Products or Zetron Accessories or refund the purchase price, at Zetron's option, after return of such items by buyer to Zetron. Shipment shall be paid for by the buyer. No credit shall be allowed for work performed by the buyer.
  • Page 3 Regulatory Compliance Information on Disposal of Old Electrical and Electronic Equipment and Batteries (applicable for EU countries that have adopted separate waste collection systems) Products and batteries with the symbol (crossed-out wheeled bin) cannot be disposed as household waste. Old electrical and electronic equipment and batteries should be recycled at a facility capable of handling these items and their waste byproducts.
  • Page 4 Warning! For your safety and the protection of the equipment, observe these STOP precautions when installing or servicing Zetron equipment: • Follow all warnings and instructions marked on the equipment or included in documentation. • Only technically qualified service personnel are permitted to install or service the equipment.

  • Page 5: Table Of Contents

    Contents Contents Introduction............9 Button-Based Consoles .
  • Page 6 Zetron iRIM Type A and B Operation ........
  • Page 7 Contents Appendix A: Glossary ..........149 Paging Glossary .
  • Page 8 Contents 025-9535L...

  • Page 9: Introduction

    Button-Based Consoles Introduction This manual divides operation into two main chapters: one for button-based consoles (such as the Model 4018 or 4118) and one for IntegratorRD consoles. Button-Based Consoles The Series 4000 Communication Control System provides a means for one or more dispatchers to efficiently control a radio system composed of up to 24 radio channels.
  • Page 10 Introduction Figure 1: Model 4048 Common Control Equipment The Model 4020 Common Control Equipment provides the same functionality as the Model 4048, but is configured for smaller systems. A Model 4020 system contains up to 19 modular circuit cards. It handles a maximum of twenty radio channels and six dispatch console positions.
  • Page 11 Button-Based Consoles Figure 2: Model 4020 Common Control Equipment Consoles Figure 3: Desktop Model 4018 Dispatch Console The Model 4018 Desktop Console contains select and unselect speakers, system control switches, numeric keypad for paging, and a 60-button panel for channel control.
  • Page 12 Introduction Figure 4: Model 4118 Dispatch Console with IntegratorRD Each Model 4118 Dispatch Console has connections for headsets, gooseneck microphones, foot switches, and recorders. Each Model 4118 requires at least one Model 4115 Console Expander and supports up to three Console Expanders. The Model 4118 also has a numeric keypad for paging and system control switches.

  • Page 13: Integratorrd Workstations

    IntegratorRD Workstations IntegratorRD Workstations The IntegratorRD Workstation is the most sophisticated dispatch operator position in the Series 4000 family. It utilizes the Integrator Radio Dispatch Software and provides a flexible CRT-based approach to integrating radio control, paging, alarm monitoring, and other functions into one easy-to-use console position.
  • Page 14 Introduction • Near “turn-key” operation. No complicated utilities requiring special skills. Simply define the common control equipment using the included Radio Dispatch Programming Software. • Supports centralized configuration file management when on a network. Operation Operating IntegratorRD Workstations on page 51. Figure 5: Model 4217B Audio Panel Figure 6: Model 4219 Console Audio Interface 025-9535L...

  • Page 15: Manuals

    Manuals Manuals Due to the broad scope of the Series 4000 Communication Control System, there are several manuals that describe the different aspects of the system. Table 1 lists the primary system manuals. Table 1: Series 4000 System Manuals Primary Manuals Title Part # Description...
  • Page 16 Introduction 025-9535L...

  • Page 17: Operating Button-Based Consoles

    Console Panel Overview Operating Button-Based Consoles This chapter presents an overview of the Series 4000 console panels, a description of each button function, and a detailed operational description of the Series 4000 button-based consoles. For similar information about IntegratorRD, see Operating IntegratorRD Workstations page 51.

  • Page 18: Model 4118 Dispatch Console

    Operating Button-Based Consoles Figure 7: Model 4018 Desktop Console Channel Control Keys Audio Control Numeric System Keypad Control Keys The 16 keys on the lower left hand side are a numeric keypad used for paging. The field of 60 keys across the upper portion of the Desktop Console is the channel control section.

  • Page 19: Model 4115 Console Expander

    Console Panel Overview Figure 8: Model 4118 Dispatch Console Model 4115 Console Expander The optional Console Expander (see Figure 9) contains a field of push buttons switches that are usually used to provide system and channel control buttons for the Model 4118 Dispatch Console.

  • Page 20: Console Features

    Operating Button-Based Consoles Console Features Select/Unselect Speakers The speaker and volume control on the left are for select audio. The speaker and volume control on the right are for unselect audio. Microphone The Dispatch Console may be equipped with a handset, headset, desktop microphone, or gooseneck microphone.

  • Page 21: Button Functions

    Button Functions Button Functions In this section: • System Control Functions on page 21 • Channel Control Functions on page 26 • Miscellaneous Functions on page 29 • Paging Functions on page 31 • Channel IRR Functions (Models 4018 & 4118 Only) on page 33 System Control Functions Some of the following functions may be present in the system control section of your...
  • Page 22 Operating Button-Based Consoles All Mute (ALL MUTE) Pressing this button causes all unselected channels to mute (be reduced in level). Pressing this button again causes the mute to cancel, returning all channels to their previous audio levels. However, if this mute has a time period programmed for it (optional), it eventually cancels itself.
  • Page 23 Button Functions Last Call Transmit (LAST <type>) This button operates similarly to an INSTANT TRANSMIT button. It transmits on the channel that received the last call. Three types of last call transmit buttons are available: • Last Call Any Channel (LAST XMIT): This button transmits on the last channel that received a call •...
  • Page 24 Operating Button-Based Consoles ANI Select (ANI SELECT) You may automatically select the channel of the calling ANI unit whose number is shown in your display, by pressing the ANI SELECT button. Diagnostic Reset (DIAG RESET) If your console is equipped with this button, then any diagnostic messages that come to your display can only be cleared by pressing this button.

  • Page 25: Edacs System Functions

    Button Functions Volume Reset (VOL RST) This button causes the volume on all channels to be reset to the default level set by CPS. This button does not affect channel volume on other positions. EDACS System Functions Group Up Pressing this key causes the current group setting of the EDACS radio connected to the selected channel to change to the next group on the radio's internally programmed group list.

  • Page 26: Channel Control Functions

    Operating Button-Based Consoles on the radio's internally programmed system list. Pressing this key is functionally equivalent to pressing the SYS button on the EDACS radio. Warning! Do not change the group or system during emergency STOP reception. Specifically this means do not press the Group Up, Group Down, or System buttons during emergency reception.
  • Page 27 Button Functions Frequency Select (F<n>) Some channels have multi frequency base stations. In these situations you find one or more frequency select buttons for the channel. These are usually labeled F1, F2, etc. To select a frequency, press the desired button. The green LED illuminates on whichever frequency is currently selected.

  • Page 28: Edacs Channel Functions

    Operating Button-Based Consoles unmuted and the volume of the channel is changed as described for the VOLUME ADJUST button. While in adjustment mode, the green LED is illuminated. Whenever the MUTE button is pressed, the current volume level is briefly displayed for your review. Patch (PATCH) A patch may be set up between channels or from the channel to a telephone line.

  • Page 29: Miscellaneous Functions

    Button Functions Emergency Clear Pressing this key causes the radio to clear a currently existing emergency condition. The green LED of this button blinks to indicate when an emergency condition exists, and the display indicates the ID of the originator of the emergency. Pressing this key is functionally equivalent to pressing the HOME button then the CLR button on the radio.
  • Page 30 Operating Button-Based Consoles Repeat On/Off (RPT ON/RPT OFF) Pressing the REPEAT ON/OFF button causes the repeater function at the base station to be disabled. While disabled, the red LED is illuminated. Pressing the button again causes the channel’s repeat function to be enabled. While enabled, the green LED is illuminated. Changing this may cause the indicators at other consoles to change also.

  • Page 31: Paging Functions

    Button Functions disconnected (on hook), the green LED is illuminated. All other controls for telephone line channels are identical to that of normal radio channels. Hook Flash (FLASH) This button is found on telephone line channels only. It is used to send a hook flash to the telephone system.
  • Page 32 Operating Button-Based Consoles Table 2: Instant Call Status 4018/4118 Channel Control Button Panel System Control Button Panel Solid Green Selected and pending transmission Solid Red Paging transmission in progress Paging transmission in progress Blinking Green Pages were sent Blinking Red Pages were aborted and not sent Pages were aborted and not sent Enter (PAGE ENTER)

  • Page 33: Channel Irr Functions (Models 4018 & 4118 Only)

    Button Functions after the first INSTANT CALL button is pressed. This button’s red LED blinks when any instant call page is pending and be on solidly during instant call paging transmission. Channel IRR Functions (Models 4018 & 4118 Only) Note This section only describes the use of the Channel Check Recall Recorder with button-based consoles.
  • Page 34 Operating Button-Based Consoles The button’s red LED winks while the button is pressed. When the button is released, it goes on if Playback is active, blinks if IRR Playback or Pause has been initiated by another position, or else goes off. The button’s green LED goes on when playback is paused, otherwise it is off.
  • Page 35 Button Functions The red LED is on while the button is pressed and all IRR prompts are removed from the display. Record The RECORD button enables the IRR to record all transmit and receive audio on the channel if recording is currently disabled, else it disables IRR recording if it is currently enabled.

  • Page 36: Operation

    Operating Button-Based Consoles Operation In this section: • Receive Operation on page 36 • Transmit Operation on page 36 • Patching Operation on page 37 • Intercom Operation on page 38 • Paging Operation on page 39 • Channel IRR Operation on page 41 •...

  • Page 37: Patching Operation

    Operation TRANSMIT button is illuminated. The Busy LED on the channels that you are transmitting on also turns on. While speaking, you should speak loud enough, and close enough to the microphone, that you cause the level meter to have most of its bars illuminated.

  • Page 38: Intercom Operation

    Operating Button-Based Consoles have informed the party, press the PATCH button, so that the line becomes part of the patch. If you are answering the telephone via your console, see the section on Telephone Line Operation on page 42. The Console Programming System (CPS) should be used to program the console patches as Group A through Group H.

  • Page 39: Paging Operation

    Operation Paging Operation Paging Glossary on page 149 for an explanation of paging nomenclature. Instant Call Operation (Requires Option 930-0028) The INSTANT CALL buttons provide the simplest operation available. To tone out or page personnel or apparatus, simply push the buttons labeled with the desired items. Each button represents one or more page sequences (call stack) used to access the labeled items.
  • Page 40 Operating Button-Based Consoles Instant Call Types Transmit Attempts to keyup on currently selected channel(s). Select-Then- Clears any existing channel selections, then selects its programmed Transmit channel(s), then attempts to keyup on selected channel(s). Instant Keys up on defined channel(s) only; does not modify currently Transmit selected channel(s).

  • Page 41: Channel Irr Operation

    Operation display. After the page has been transmitted, the paging stack may be repeated by again pressing the SEND button. Note Manual page stacks cannot be mixed with Instant Call page stacks. CLEAR ENTRY Button If a manual page keypad entry is in progress, the CLEAR button is used for aborting the current keypad entry sequence.

  • Page 42: Telephone Line Operation

    Operating Button-Based Consoles All messages are numbered sequentially from 01 to 64. When 64 is reached and a new message is recorded, the numbering starts over at 01 and the oldest message is erased. The next new message replaces message 02, the one after that 03, and so on. The current message number is displayed on the console during all PLAY/PAUSE and REWIND functions.

  • Page 43: Enhanced Telephone Line Operation

    Local dual channel card connected to a telephone line through a Zetron Series 4000 Phone Coupler. To facilitate the enhanced telephone option, the SELECT, ON HK/OFF HK, MUTE, and PATCH buttons have the following functionality.
  • Page 44 Operating Button-Based Consoles ON HK/OFF HK (Release) Pressing this button hangs up the telephone and route all radio audio back to its normal destination. This button has no effect if the phone is on hook (it cannot be used to take the phone off hook), or if this console is not the one that has acquired the phone channel (the locked out positions cannot hang up a telephone channel).
  • Page 45 Operation Putting a Call on Hold Pressing the ANSWER/HOLD button while the telephone is off hook toggles the telephone to the Hold mode. The telephone receive and transmit audio is blocked and all radio audio is routed back to its normal destination. The console telephone remains off hook but does not pass any audio.

  • Page 46: Ani Operation

    Operating Button-Based Consoles The console waits up to 1.5 seconds for dial tone audio. If audio is detected, the specified page is sent, and the telephone becomes active as described above. If no audio is detected, the telephone is put back on hook and the page aborted. If the designated telephone channel is currently locked out by another position, the page is aborted.
  • Page 47 Operation The originating channel for the currently displayed ANI unit may be selected by pressing the ANI SELECT button if present. If two or more channels are simul-selected, all incoming ANIs are reported for the lowest-numbered selected channel. PTT ID Mode There are two types of ANI in PTT ID mode: emergency ANIs and PTT ID (nonemergency) ANIs.

  • Page 48: Clock/Calendar Setting

    Operating Button-Based Consoles LED is lit to indicate the channel on which the displayed ANI was received. Each press and release of this button displays the next ANI in the buffer. When the end of the buffer is reached, the display shows “END”. The next press of the ANI REVIEW button starts this sequence again.

  • Page 49: Operational Messages

    Operation Operational Messages During normal operation, it is common to have messages show up on your display. These usually occur only briefly. The following table shows the various operational messages and their meanings. Table 3: Operational Message Meanings Message Meaning NoOption You attempted to access a non installed feature option.
  • Page 50 Your console will not operate until the problem is corrected. THXnnn An improper condition exists on your console. nnn is a three-digit, decimal number that Zetron can use to help isolate the condition. Be sure to record it. This does not usually prevent normal operation. CardErr The programming of channel configurations at your console position does not match the cards plugged into the common control equipment.

  • Page 51: Operating Integratorrd Workstations

    Control Components Operating IntegratorRD Workstations This chapter presents an overview of IntegratorRD Workstations, a description of each button function, and a detailed operational description of IntegratorRD. For similar information about Series 4000 button-based consoles, see Operating Button- Based Consoles on page 17. In this chapter: •...

  • Page 52: Console Audio Interface

    • The System Region is a display-only region that presents the Zetron logo, clock time, and various system messages.
  • Page 53 Control Components • The Main Function Button Region maintains the primary channel control function buttons. With the exception of the Simul-Select button, these buttons act on the currently highlighted Channel Selector Box. • The Secondary Function Button Region shows secondary channel control functions.
  • Page 54 Both large and small icons present the same operational information. 3. System This display-only region shows the Transmit Indicator (the Zetron logo), Common Control Type, CIC Position Interface, Clock, Time Sync Source, Alarms, all Mute Timer, and various system messages.
  • Page 55 Control Components being received, this field is blank. If this channel has been configured as a telephone channel, the field shows “Ring” in red letters on a white background any time an incoming telephone call is received. If the channel supports “Channel Check” instant recall recording, the field shows the status of the recall recorder if no call is being received.
  • Page 56 Four types of system status indications or messages are presented in the system region: • Logo — When a Channel Transmit is active, the Zetron logo displays in red. • System Time — The 24-hour clock is updated each second. To set the current...

  • Page 57: Mouse/Trackball

    Control Components Figure 12: The System Region Console System Time Number Alarm Messages Console Ready Console Messages Display System Select Menu Buttons Region System Menu Region The following can be configured for this region: Auxiliary I/O Menu, EDACS Review, Miscellaneous Menu, Page Select, Patch Groups, XMIT Groups, Select Groups, Recall Recorder Menu, iDEN Call Menu, SDC Call Menu, MAP27 Call Menu, MAP27 Dispatcher Menu, and MDC-1200 Call Menu.

  • Page 58: Keypad

    Operating IntegratorRD Workstations Middle Mouse Button: Instant Select on a channel. Right Mouse Button: Instant Transmit on a channel or display the button default label on a command button. Refer to Mouse Operation on page 60 for a description of the mouse operation. Keypad The Model 4217 Audio Panel has two keypads as shown in Figure...

  • Page 59: Operation

    MDC-1200 Functions on page 130 • MDC-1200 Operation on page 136 • Zetron iRIM Type A and B Operation on page 141 • Global Call Management on page 141 Logging On and Off As with other Integrator applications, logon is controlled by the UMS Logon utility. See...

  • Page 60: Button Functions

    Operating IntegratorRD Workstations Logging off using the UMS Logon utility closes all of the open Integrator applications to which you were logged on. To close individual applications, use their exit option. Warning! Do not use Windows XP “fast user switching” feature. Fast STOP user switching can cause instability in IntegratorRD.

  • Page 61: Positioning And Sizing The Display Window

    • When the mouse is located over a command button and while the right mouse button is pressed, the default label for that button is displayed. Contact Zetron and ask for IntegratorRD Workstation technical support for further instructions on setting up your mouse. Touch Screen Operation Typical touch screen installations with Windows translate a “touch”...

  • Page 62: System Menus

    Operating IntegratorRD Workstations Activating and Deactivating the Window Title Bar The window title bar is disabled from the Miscellaneous Menu button labeled Toggle Border. This feature is typically used when operating the monitor at 800 x 600 resolution with RDPS Screen Size option set to “800 x 600” or at 1024 x 768 resolution with RDPS Screen Size option set to “1024 x 768”.
  • Page 63 The Consol Icom selection in the Miscellaneous Menu allows you to place a “call” to another Zetron console position. This menu presets console intercom buttons for the other consoles in the system. Pressing one or more of these buttons connects an audio path...
  • Page 64 Operating IntegratorRD Workstations Icom TALK button while speaking into the microphone. The intercom is turned off by pressing the console intercom button again. Console-to-console intercom audio is heard on the Select speaker. Intercom audio is muted when there is RX or TX activity on the Select channel. Updating the Console Configuration (Misc.

  • Page 65: Channel Control Functions

    Operation buttons displayed in red, green, or gray. Active inputs are displayed in red or green, inactive inputs are displayed in red, green, or gray. The actual color is dependent on the configuration. Up to 18 names are displayed at a time. Additional inputs or outputs can be displayed by pressing the Next and Prev buttons.
  • Page 66 If your console is configured with auxiliary audio speakers using the Monitor A/B audio paths (such as the Zetron Model 27 Speaker Panel), you may direct the audio from unselected channels to one of three destinations: the console Unselect speaker; Monitor A speaker;...
  • Page 67 Operation Performing Channel Transmits Transmitting on the Selected Channel(s) (Xmit) The Xmit button keys the transmitter for the selected channel. Transmitting on an Unselected Channel (Inst Xmit) By default, the Inst Xmit button is used to transmit on the currently highlighted channel module.
  • Page 68 Operating IntegratorRD Workstations Patch Xmit may be performed on MAP27 and conventional channels. If Patch Xmit is used to setup the call, the ringing on MAP27 cause mutual busy; therefore preventing the operator’s transmit. Transmit works after the call on MAP27 channel is already setup. Transmitting Alert Tones (Alert 1 through Alert 4) When one of the Alert buttons is pressed, an alert or test tone transmits over all selected channels.
  • Page 69 Operation Enabling a Channel Monitor Monitoring an Unselected Channel (Inst. Mon) Pressing the Inst. Mon button disables the coded squelch (PL) decoding for the highlighted channel. Monitoring the Selected Channel(s) (Mon) Use Mon button to disable the coded squelch of the selected channel(s). Changing the Channel Volume Adjusting Channel Volume Level (Vol.) The volume of a channel, relative to the other channels, is adjusted using the Vol.
  • Page 70 Operating IntegratorRD Workstations the previously muted channel(s) stay muted; otherwise, all channels return to their previous audio levels, not-muted. Note Radio channels and telephone channels behave differently in regards to muting. A radio channel cannot be muted while the channel is selected. A telephone channel may be muted while it is either selected or unselected.
  • Page 71 Zetron does not support the use of amplified headsets with Series 4000 console equipment. Controlling the Intercom The control of the Zetron Intercom Interface is performed from a dedicated intercom channel control box using the following control buttons: Icom Select...
  • Page 72 Operating IntegratorRD Workstations The Icom Review button can be used to scroll through the list of intercom requests. As they are reviewed, the requests are removed from the list. Miscellaneous Channel Functions Using a Telephone Channel (Answer Hold, Phone Release, and Hook Flash) The Answer Hold, Phone Release, and Hook Flash buttons are operational for telephone channels only.

  • Page 73: Paging Functions

    Operation Enabling a Priority Marker (Pri’ty Marker) Pressing this button enables the priority marker for the currently highlighted channel. This function emits a brief tone over the radio channel every few seconds while radio traffic is idle. While the priority marker is enabled, the Channel Status module shows “PrM” in the “busy”...
  • Page 74 Operating IntegratorRD Workstations These pages are either sent directly as a single page, or entered into queue/stack for sending in a sequence. Manual pages are stacked/queued by using the Page Enter key. When all pages have been entered, the page is sent by pressing the Page Send button. Manual pages transmit on the currently selected channel(s).
  • Page 75 Operation they are transmitted. When the page is complete, the selected page name color changes to black. Note Stacked Instant Call pages is a licensed feature. If you press a stacked IC call button and the console just beeps but nothing else happens, this indicates that your console position does not have the required license.
  • Page 76 Operating IntegratorRD Workstations Page Safety is in use, you must use the Page Clear button to remove an Instant Call page stack from the list before it is transmitted (regular individual Instant Call pages behave as they did before). If the same Instant Call page stack is subsequently added again, it is pushed to the back of the list.

  • Page 77: Auxiliary I/O Functions

    Operation Keyup During Paging Any keyup attempt during a paging sequence cancels any programmed talk time. A keyup without a matching keydown, held until after the paging sequence has completed, is considered a PTT request, which will override any programmed Talk Time. If Talk Time is programmed, the PTT request is handled by keeping the current paging channels keyed up until PTT is released.

  • Page 78: Spare Outputs

    Operating IntegratorRD Workstations Reviewing Input and Output Conditions The current status of all contact closure inputs and outputs are reviewed by pressing the Aux I/O menu button. The Secondary Function Button Region is replaced with a list of input and output buttons. Up to 16 input and output buttons are displayed on one screen. Use the Next and Prev buttons to view additional inputs and outputs.

  • Page 79: Alarm Functions

    Operation Alarm Functions The IntegratorRD workstation can also monitor contact closure inputs for the purpose of reporting alarm conditions. These alarms are queued and displayed as each alarm input is activated. The alarms can be optionally programmed to activate a contact closure output when an alarm is acknowledged.
  • Page 80 Note Although the Zetron Logo stays red and the VU Meter will still indicate mic activity, as long as the BSY is off and the yellow block is showing, no audio is being sent to the caller.

  • Page 81: Edacs Functions

    Operation its receive audio is sent to the unselect speaker while it is patch enabled. To hang up a patched channel, it must first be taken out of the patched mode. Note The phone must be Off Hook and not in Hold mode before pressing the Patch button, else the Patch button is ignored.
  • Page 82 Operating IntegratorRD Workstations Button Function I-Call Down Scrolls through radio-programmed individual call users. Emergency When held for 2 seconds, causes the radio to transmit an emergency call on the current talkgroup. Emerg. Clear Clears a receive or transmit emergency condition. Group Up Scrolls through radio-programmed talkgroups.
  • Page 83 Operation Each line of the history shows the time that the call came in, the type of call (GR = group, ID = Individual Call, E* = Emergency), the LID or unit ID of the caller, and the group the call was received on.

  • Page 84: Channel Check Recall Recorder Functions

    Operating IntegratorRD Workstations The last character in the field indicates scanning is enabled or disabled. When the “S” appears, scanning is enabled. When an Emergency is declared on the connected radio, an “E” displays until the “clear” button is pressed. As long as an Emergency condition exists, the Display blinks in red until the Emergency is cleared.

  • Page 85: Subscriber List Window

    Operation In this example, the recorder has been positioned to play message number 1. Pausing a Record Playback A playback can be paused before the end of the message by pressing the IRR Play button while playback is in progress. The following display is shown in the call field of the channel: "IR||2"...
  • Page 86 Operating IntegratorRD Workstations Current entries/calls and the selected entry are displayed with black text. When a new call matches an existing call in the list, the existing call in the list is an old call. Old calls are greyed out (unless selected). With the release of version 5.0, the activation of a console AUX I/O Input that is designated as an alarm results in an entry being added to the Call History list in order to automatically log the date/time of the event.

  • Page 87: Iden Functions

    Operation With the release of version 5.0 several new filters have been added to the Call Window to control which call records are displayed. • The HIDE OLDER CALLS key is a toggle button used to hide or display old calls. The icons indicate the current mode of operation.
  • Page 88 Operating IntegratorRD Workstations show the subscriber IDs with iDEN-specific buttons so calls can be made from this window instead of the iDEN Call submenu. iDEN Call Submenu An iDEN Call submenu is available with the submenu buttons on the right hand side of the main screen.
  • Page 89 Operation Figure 16: iDEN Call Submenu, iDEN Radio IDs within a Group Figure 17: iDEN Call Submenu, IDs with no Radio Groups...
  • Page 90 Operating IntegratorRD Workstations The alias-labeled Subscriber ID buttons allow the entry of ID digits into the Radio ID entry field using the mouse or a touch screen. The user can also manually enter a radio ID using the audio panel keypad or the keyboard. iDEN Subscriber List Window The user has the choice to use the Subscriber list window instead of the iDEN Call submenu.
  • Page 91 Operation Figure 19: iDEN Channel Box Default Call Setup Mode Active when CHANNEL TITLE (Group of Private) receive call is in-progress Call connection progress CALL Group (up to 10 chars.) and private call ID (up to 15 chars.) CALL PROGRESS Channel Busy GROUP/INDIV ID (Active during...
  • Page 92 Operating IntegratorRD Workstations Indication Description Urban OOR Urban out of range Fleet OOR Fleet out of range Member OOR Member out of range No Fleet No fleet Inv Member Invalid member Inv Fleet Invalid fleet Inv Urban Invalid urban Resetting Indicates the channel is in a reset state due to the iDEN Reset command (see Resetting the Radio...
  • Page 93 Operation • Long Alias - User can program a longer alias, up to a 20 character alphanumeric string, for a private ID. This is optional and is only displayed in the call history window. • Status - Used for all calls, the call or message status. For status messages, the status displayed depends on the received status code.
  • Page 94 11 April 2001 Calls_1999.12.27.log 27 December 1999 Default location for call log files in Windows XP: C:\Documents and Settings\All Users\Documents\Zetron\IntegratorRD\CallLogs Default location for log files in Windows 7: C:\Users\Public\Documents\Zetron\IntegratorRD\CallLogs Note This is the default location for the current version of IntegratorRD.

  • Page 95: Iden Control Operations

    Operation • Channel Name/Alias • Source ID or Alias • Source Long Alias • Destination ID or Alias (only for MDC-1200) • Destination Long Alias (only for MDC-1200) • Emergency • Acknowledge • Call Type – private, group, alert, or status code iDEN Control Operations This subsection describes sending and receiving calls using the iDEN interface of IntegratorRD.
  • Page 96 Operating IntegratorRD Workstations Responding to a Call To respond to a call that has been received and is still active (“Hang...”), the user can transmit voice to the distant end radio by selecting the channel and using the selected channel XMIT button, or (if a mouse is being used) by placing the mouse over the channel box and hitting the right mouse button.
  • Page 97 Operation The call alert condition is cleared automatically from the radio by the iDEN Dual Channel Card software to allow continued dispatching operation. Setting the Call Mode (Group vs. Private) Generic unspecified transmits (Xmit button, footswitch PTT, etc.) initiate a group or a private call dependent on the currently selected call mode.
  • Page 98 Operating IntegratorRD Workstations When the selected channel is in PVT call mode, a private call can be placed by clicking TRANSMIT on the audio panel, the XMIT screen button, or a footswitch. The private call goes to the private ID of the last private call initiated or received. There are two types of private calls supported, local and Nationwide Direct Connect (NDC).
  • Page 99 Operation Figure 23: iDEN Status Select Submenu Figure 24: iDEN Status Select Subwindow...

  • Page 100: Sprint Direct Connect (Sdc) Functions

    Operating IntegratorRD Workstations Initiating and Clearing an Emergency Call The iDEN EMERG button is used to both initiate and clear an emergency call. The distinction between the two functions is determined by how long the button is held down before release. If the button is held down for less than three seconds before release, the console acknowledges this as a request to initiate an emergency group call.
  • Page 101 Operation subscriber IDs with SDC-specific buttons so calls can be made from this window instead of the SDC Call submenu. SDC Call Submenu An SDC Call submenu is available with the submenu buttons on the right hand side of the main screen.
  • Page 102 Operating IntegratorRD Workstations SDC Call submenu. See Figure Figure 26: SDC Subscriber List Window Channel Box Each channel box on the IntegratorRD displays the transmit/receive activity of that particular radio channel. The SDC channel box has the indicators shown in Figure Table 8 lists the SDC call progress messages.
  • Page 103 Operation • Long Alias - User can program a longer alias, up to a 20 character alphanumeric string, for a private ID. This is optional and is only displayed in the call history window. • Status - Used for all calls, the call or message status. For status messages, the status displayed depends on the received status code.
  • Page 104 11 April 2013 Calls_2013.12.27.log 27 December 2013 Default location for call log files in Windows XP: C:\Documents and Settings\All Users\Documents\Zetron\IntegratorRD\CallLogs Default location for log files in Windows 7: C:\Users\Public\Documents\Zetron\IntegratorRD\CallLogs Note This is the default location for the current version of IntegratorRD.

  • Page 105: Sprint Direct Connect (Sdc) Operation

    Operation • Channel Name/Alias • Source ID or Alias • Source Long Alias • Destination ID or Alias (only for MDC-1200) • Destination Long Alias (only for MDC-1200) • Emergency • Acknowledge • Call Type – private, group, alert, or status code Sprint Direct Connect (SDC) Operation This subsection describes sending and receiving calls using the Sprint Direct Connect interface of IntegratorRD.
  • Page 106 Operating IntegratorRD Workstations busy. See Figure Note When responding to a call that is no longer active, the channel must be in GRP mode to respond to Group calls and PVT mode for private call, when using the above mentioned methods. The current mode can be changed by pressing the CHAN MODE button.
  • Page 107 Operation Setting the Call Mode (Group vs. Private) Generic transmits (Xmit button, footswitch PTT, etc.) initiate a group or a private call dependent on the currently selected call mode. The current call mode can be changed by pressing the CHAN MODE button. This button toggles the mode between GRP and PVT. Dependent on current call mode, the private ID or talkgroup of the last call initiated or received is displayed in each channel window.
  • Page 108 Operating IntegratorRD Workstations Initiating a Call Alert The dispatcher can send a call alert to another radio from the SDC Call submenu, from the main video screen, if programmed to do so, or from the Subscriber List window if enabled. The dispatcher first selects the channel that is used for the transmission, enters the destination radio ID (either by manual key entry or a Subscriber ID alias button), then click CALL ALERT.

  • Page 109: Map27 Functions

    Operation Figure 32: SDC Status Select Subwindow Ending a Call The END CALL button terminates an SDC private call or removes the radio from an SDC group call. Resetting the Radio If the radio supports the reset function, it can be reset from the IntegratorRD Misc menu by clicking SDC RESET.
  • Page 110 Operating IntegratorRD Workstations If no MAP27 radio groups are programmed, all the radio IDs (10 per screen with “Next” and/or “Prev” buttons to navigate) are shown on the main screen. See Figure The alias labeled Subscriber ID buttons allow the entry of ID digits into the Radio ID entry field using the mouse or a touch screen.
  • Page 111 Operation Figure 34: MAP27 Call Submenu, MAP27 Radio IDs within a group Figure 35: MAP27 Call Submenu, IDs with no Radio Groups...
  • Page 112 Operating IntegratorRD Workstations MAP27 Subscriber List Window The user has the choice of using the Subscriber List window instead of the MAP27 Call submenu. This window also displays the MAP27 groups with the subscriber IDs programmed for those groups, and the MAP27-specific Call and Dispatch control buttons, similar to the MAP27 Call and Dispatch submenu.
  • Page 113 Operation Radio Disconnected State If data communication between the Common Control Equipment (CCE) and the radio has not been established, then “Rad Discon” displays in the Call Progress area of the channel box and the Radio ID field is blank. Idle State When the radio has acquired the repeater control channel, which is required before any radio communication can occur, the in service indication becomes visible (see...
  • Page 114 11 April 2001 Calls_1999.12.27.log 27 December 1999 Default location for call log files in Windows XP: C:\Documents and Settings\All Users\Documents\Zetron\IntegratorRD\CallLogs Default location for log files in Windows 7: C:\Users\Public\Documents\Zetron\IntegratorRD\CallLogs Note This is the default location for the current version of IntegratorRD.

  • Page 115: Map27 Controls Operation

    Operation An excerpt from a typical log file is shown below: 04/11/2001 14:46:26 MAP27 map21 Unit 29 Indiv 04/11/2001 14:46:29 MAP27 map21 Unit 23 Group 04/11/2001 15:01:56 MAP27 map22 map21 GO TO 123 ELM ST 04/11/2001 15:02:00 MAP27 map21 Unit 23 Indiv 04/11/2001 15:02:04 MAP27 map21...
  • Page 116 Operating IntegratorRD Workstations Figure 40: MAP27 Received Call Indications Non-Aliased Aliased CHANNEL TITLE CHANNEL TITLE CHANNEL TITLE CALL CALL Indiv Indiv Unit 23 LT. SMYTHE LT. SMYTHE Responding to a Call Once a call has been received, the user can transmit voice to the distant end radio by either selecting the channel and using the selected channel Xmit button, by highlighting the channel and using the Inst Xmit button, or (if a mouse is being used) placing the mouse over the channel box and pressing the right mouse button.
  • Page 117 Operation Figure 41: MAP27 Status Call indication Non-Aliased Aliased CHANNEL TITLE CHANNEL TITLE CHANNEL TITLE Status In Route LT. SMYTHE STEVE H. Receiving an SST (Short Status Text) Message A radio in the field can send an SST message to the dispatcher. “SST Rx’d” appears in the Call Progress/Status area of the channel box, and the radio ID that sent the status is displayed in the Radio ID area (see Figure...
  • Page 118 Operating IntegratorRD Workstations Initiating a call on a busy channel may result in two ways depending on whether the option, Trunk outgoing calls when busy, is enabled or disabled. If this option is enabled, the call is trunked to the next available MAP27 channel; otherwise, a busy indication is displayed.
  • Page 119 Operation Installation and Configuration Manual (Zetron Part # 025-9533) for the command sequences. Initiating a Diverted Call When an operator calls a radio that has been diverted to another radio, the call is automatically routed to the diverted radio. If the channel used to make the call out is connected to a Motorola radio, the channel icon displays the original called ID.
  • Page 120 Operating IntegratorRD Workstations Figure 43: MAP27 Status Selection Submenu Figure 44: MAP27 Status Selection Subwindow 025-9535L...
  • Page 121 Operation Sending an SST (Short Status Text) Message From the MAP27 Call submenu or the Subscriber List window, enter a radio ID (either by pressing a Subscriber ID button or by manually entering the ID), then press the SST/MST Select button. This brings up an SST message selection submenu/subwindow (see Figure Figure 46), which shows any programmed SST buttons.
  • Page 122 Operating IntegratorRD Workstations Figure 46: MAP27 SST/MST Selection Subwindow Setting Dynamic Groups In addition to the group IDs that the radios (any field radio) are preprogrammed to respond to, they can be configured to respond to an additional set of group IDs. This is termed “dynamic regrouping.”...
  • Page 123 Operation Figure 47: MAP27 Dynamic Group Selection Submenu Figure 48: MAP27 Dynamic Group Selection Subwindow...

  • Page 124: Map27 Operation From The Audio Panel

    Operating IntegratorRD Workstations MAP27 Operation From The Audio Panel Basic calling is available from the Audio Panel, using the programmable buttons and keypad. The front of the Audio Panel is shown in Figure Figure 49: MAP27 Audio Panel Entry Display Area Model 4217B Audio Panel 07:23:06 --ENTRY --...

  • Page 125: Map27 Dispatcher (427) Functions

    Operation MAP27 Instant Call Paging You may configure instant call page(s) to execute some of the MAP27 functions. Please refer to the Radio Dispatch Programming Software manual (Zetron Part # 025-9457) for the command sequences. MAP27 Dispatcher (427) Functions Incorporation of M427 Dispatcher Port interface support into the IntegratorRD adds a...

  • Page 126: M427 Dispatcher Controls Operation

    Operating IntegratorRD Workstations Figure 50: MAP27 Dispatcher Submenu M427 Dispatcher Controls Operation Radio Availability Check To query a field radio’s availability status, enter a radio ID (either by pressing/selecting a Subscriber ID button or by manually entering the ID), then press the Radio Check button (preprogrammed button only, not available on any submenu or Subscriber List window).
  • Page 127 Operation Self-diversion Calls to a console-connected radio or M427 Dispatcher Port may be diverted to another radio ID by the dispatcher. This is termed a “self-diversion.” To divert calls from a console or M427 Dispatcher Port, highlight the channel corresponding to that ID. Next enter a radio ID (either by pressing/selecting a Subscriber ID button or by manually entering the ID), then press the Self Divert button (available in the “MAP27 Dispatcher”...
  • Page 128 Operating IntegratorRD Workstations submenu or Subscriber List window). From the MAP27 Dispatcher submenu, pressing the button multiple times displays Priority 0, 1, 2, 3, then “Restore.” The Subscriber List subwindow lists the priority selections 0, 1, 2, 3, and “Restore.” Select the desired Priority level (“Restore”...
  • Page 129 Operation Dynamic Regrouping (M427 Port) In addition to supporting dynamic regrouping of a field radio, the M427 Dispatcher Ports may also reassign its own 16 dynamic groups (termed “self-regrouping”). In this case, you highlight the Dispatcher Port channel and click DynGrp Select (available in the “MAP27 Call”...

  • Page 130: Mdc-1200 Functions

    Operating IntegratorRD Workstations MDC-1200 Functions Note Some MDC functions require an optional license. If you do not have the license and you attempt to access the optional features, the following message is displayed: MDC-1200 Feature is disabled. Incorporating the MDC-1200 interface support into the IntegratorRD adds the MDC-1200 Call submenu, and the option of adding MDC-1200-specific buttons, to the main screen.
  • Page 131 Operation Figure 52: MDC-1200 Call Submenu, MDC-1200 Radio groups Figure 53: MDC-1200 Call Submenu, MDC-1200 Radio IDs within a Group...
  • Page 132 Operating IntegratorRD Workstations Figure 54: MDC-1200 Call Submenu, IDs with no Radio Groups The alias-labeled Subscriber ID buttons allow the entry of ID digits into the Radio ID entry field using the mouse or a touch screen. The user can also manually enter a radio ID using the audio panel keypad or the keyboard.
  • Page 133 The Subscriber List window includes the following information: • Name – the alias of a subscriber ID. • ID – the ID number of the subscriber. (For information about Zetron iRIM IDs, see Zetron iRIM Type A and B Operation on page 141.)
  • Page 134 Operating IntegratorRD Workstations Table 16 lists the MDC-1200 call progress messages. Figure 56: MDC-1200 Channel Box Active when CHANNEL TITLE receive call is in-progress Call connection progress CALL Group and private call ID shown here(up to 10 chars) CALL PROGRESS Channel Busy GROUP/INDIV ID (Active during...
  • Page 135 Table 17 shows two examples of file names. Table 17: Example Log File Names File Name Log File Date Calls_2001.04.11.log 11 April 2001 Calls_1999.12.27.log 27 December 1999 Default location for call log files in Windows XP: C:\Documents and Settings\All Users\Documents\Zetron\IntegratorRD\CallLogs...

  • Page 136: Mdc-1200 Operation

    Operating IntegratorRD Workstations Default location for log files in Windows 7: C:\Users\Public\Documents\Zetron\IntegratorRD\CallLogs Note This is the default location for the current version of IntegratorRD. The default location for prior versions varies. An excerpt from a typical log file is shown below:...
  • Page 137 Operation Receiving a Status Message A radio in the field can send a status update to the dispatcher. The received status is displayed in the Call History Window along with the time and radio ID from which the status was received. The status numbers can be aliased to 10-character alphanumeric strings.
  • Page 138 Operating IntegratorRD Workstations Initiating a Status Request The dispatcher first selects the channel that is used for the transmission if no revert channel is configured, enters the destination radio ID (either by manual key entry or a Subscriber ID alias button), then presses the Status Request button. If the request is successful, “Stat Rx’d”...
  • Page 139 Operation Figure 58: MDC-1200 Status Selection Submenu Figure 59: MDC-1200 Status Selection Subwindow...
  • Page 140 Operating IntegratorRD Workstations Radio Enable/Disable A field radio may be disabled by the dispatcher. In this case, the field radio is blocked from making any voice or data calls. The radio may also be re-enabled. To perform a Radio Disable or Enable, select a channel if the destination radio is not configured with a revert channel.

  • Page 141: Zetron Irim Type A And B Operation

    Zetron iRIM Type A and B Operation This subsection describes receiving calls using the iRIM interface of IntegratorRD. ‘Zetron iRIM Type A’ operation is used to decode ‘Mapped’ IDs (Fleetsync and P25 protocols). ‘Zetron iRIM Type B’ operation is used to decode ‘Full Fleetsync’ IDs.
  • Page 142 Operating IntegratorRD Workstations Alarm Acknowledge When an alarm is cleared with Alarm Ack at one console position, it is also cleared at all other console positions. ANI Review Reverse Selective Calling mode When an ANI is removed from the channel icon with Review ANI at one console position, it is also removed at all other console positions.

  • Page 143: Console Messages

    Console Messages Console Messages Operational Messages During normal operation, it is common to have messages appear on the display. Generally, these messages are displayed only briefly; exceptions are noted in Table Table 18: Operational Messages Message Explanation B U S Y An attempt was made to transmit on a channel already in use by another console or parallel remote.

  • Page 144: Diagnostic Messages

    Operating IntegratorRD Workstations Diagnostic Messages The messages shown in Table 19 occur during abnormal operation, such as an incorrectly configured system or an equipment failure. Table 19: Diagnostic Messages Message Explanation A failure of the Console Interface card has been detected. Check CIC card Invalid card The system configuration does not match the console configuration.

  • Page 145: Move Channel

    Updating the Console Configuration • CANCEL Select a menu item by pressing the desired button. The following subsections describe each item. Move Channel The “Move Channel” menu item is used to move channel modules in and out of the Channel Status Region display. When this item is selected, the menu is replaced with one or two screens showing the channel list buttons.

  • Page 146: Show/Hide Call Window

    To cancel the setup, press the Cancel button. Further groups may be defined by repeating the above steps. Start/Stop Log This selection starts or stops a diagnostic log file that may be used by Zetron service personnel in the event of a problem. Define Xmit Groups Predefined sets of channels may be configured for Group Transmit by using the Group Transmit Definition menu.

  • Page 147: Define Patch Groups

    Updating the Console Configuration Define Patch Groups Predefined sets of channels are configured for Group Patch using the Group Patch Definition menu. These patch groups are activated from the “Patch Groups” menu selection of the “Group Menu” menu. When the Group Patch Definition menu is selected, the Miscellaneous Menu is replaced with a list of 16 patch group buttons.

  • Page 148: Cancel

    Operating IntegratorRD Workstations Up to 16 configurations can be programmed by RDPS. Typically, a single configuration is used at all console positions. In this case, configuration number 1 contains all settings used at all console positions. In some cases, there can be different operational needs associated with specific console positions.

  • Page 149: Appendix A: Glossary

    Paging Glossary Appendix A: Glossary In this chapter: • Paging Glossary on page 149 • General Glossary on page 150 Paging Glossary Paging Definition Term Capcode The ID of a pager. Instant Call An Instant Call can have multiple pages (called a page stack) assigned to it. Each page in the stack can be a different format (e.g., DTMF, Two-Tone, Alert) and be steered to different channel(s).

  • Page 150: General Glossary

    Appendix A: Glossary Paging Definition Term Page Clear If manual page entry (via the console DTMF/paging keypad) is in progress, this function will abort the current key entry sequence and clear the paging display without altering the existing page stack. If a page entry is not in progress, pressing this key will delete all console page stacks.
  • Page 151 General Glossary Name Description E&M E&M (Ear and Mouth) signaling originated from early telephone systems to provide a means of establishing calls between exchanges. Modern (Ear and Mouth systems do not use E&M signaling and use either in-band signaling or Signaling) dedicated data channels to set up calls.
  • Page 152 Appendix A: Glossary 025-9535L...

  • Page 153: Index

    Index Index , 77 auxiliary I/O functions , 79 acknowledging alarm messages , 78 activating an output alarm button , 79 functions , 68 alert , 56 messages , 70 all mute , 79 status , 72 answer hold , 21 alert , 65 aux I/O...
  • Page 154 Index , 68 , 145 priority transmit move channel , 72 , 54 review ANI name , 109 , 56 SDC reset patch status , 64 , 66 select groups selecting a channel , 73 , 54 self repeat status region , 68 , 83 site icom...
  • Page 155 Index , 20 , 45 microphone selection putting a call on hold , 20 , 44 speaker selection receiving a call , 20 , 43 time/message display select , 23 , 45 console intercom call/talk setting up conference call , 23 , 45 console takeover transferring call to another position...
  • Page 156 Index , 22 group instant transmit , 22 group select , 58 keypad , 73 keypad, screen , 70, 71 headset audio , 80 hold, placing a call on , 23 last call transmit , 31 hook flash , 67 last-call channel, transmit on , 72 hook flash button...
  • Page 157 Index , 117, 121 , 62 short status text misc. menu , 116 status message miscellaneous functions , 112 , 30 subscriber list window ANI source , 116, 118 , 31 terminating a call channel test , 30 MDC-1200 coded/clear , 137 , 31 Call Alert...
  • Page 158 Index , 43 , 33 enhanced telephone - select safety , 38 , 32 intercom send , 39 , 31 paging - instant call paging keypad , 40 paging - manual paging operation , 37 , 39 patching - multiple patches/position instant call , 37 , 40...
  • Page 159 Index , 138 , 105 MDC-1200 receiving , 113 , 109 radio disconnected state SDC End Call , 140 , 30 Radio Enable, MDC-1200 second receiver on/off , 127 , 57 radio enable/disable, M427 secondary function button region , 100 , 26 radio talkgroup select...
  • Page 160 M427 , 67 Xmit , 63 takeover, console , 64 Xmit groups button , 100 talkgroup , 146 Xmit groups, define , 97 targeted area call , 55 telephone , 79 channel , 56 Zetron logo , 55 status 025-9535L...

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