1. Manuals
  2. Brands
  3. ZETRON Manuals
  4. Control Systems
  5. Max Dispatch
  6. System installation

ZETRON MAX Dispatch System Installation

Hide thumbs Also See for MAX Dispatch:
Table of Contents

Advertisement

Quick Links

Download this manual
™
System Installation
Version 5.12
P/N 025-9645
Revision 05

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the MAX Dispatch and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for ZETRON MAX Dispatch

Summary of Contents for ZETRON MAX Dispatch

  • Page 1 ™ System Installation Version 5.12 P/N 025-9645 Revision 05...

  • Page 2: Software License

    Zetron logo are registered trademarks of Zetron, Inc. Other company names and product names may be the trademarks or registered trademarks of their respective owners. This publication may not be reproduced, translated, or altered, in whole or in part, without prior written consent from Zetron, Inc.

  • Page 3: Table Of Contents

    1.7.5 MAX Dispatch Console Workstation ........
  • Page 4 5.3.3 Installing the MAX Dispatch Console Components........
  • Page 5 System Installation 5.8 MAX Dispatch Consoles on a Wireless Network ....46 5.9 Adding or Replacing Console PCs ....... 46 5.10 Adding or Replacing a CSM (system configuration) PC .

  • Page 6: Before You Begin

    1.2 Related Manuals This manual is part of a documentation set for the MAX Dispatch system. This set includes the following manuals: Table 1. Related Manuals...

  • Page 7: Notes, Tips, Cautions, And Warnings

    1.4 System Overview A basic MAX Dispatch system consists of: • MAX Dispatch consoles are Windows-based workstations with a Media Dock XS units for audio routing and connection to peripheral devices. • Radio Gateways that serve as interface devices to mobile radios, base stations and auxiliary controls.

  • Page 8: System Components

    (Optional) Fire Station Server 1.5.1 Radio Gateway The interface point between a radio or base station and the rest of the MAX Dispatch system. Radio Gateways are available for legacy analog as well as modern digital schemes. They support optional radio encryption.

  • Page 9: Important Concepts And Philosophies

    1.6.1 The Z-Node The concept of the “Z-Node” is a fundamental starting point for understanding how MAX Dispatch systems are organized. It is the basic building block of all systems. Small systems can usually be constructed with just a single Z-Node.
  • Page 10 DNS server to look up the DNS server's name string? It is also possible to assign a “name” to every IP address in the MAX Dispatch system, and configure these names into the DNS server for your LAN (if you have one). Then, all configuration of IP address in Z-Node Editor can be done by referring to the names of these devices, rather than specific IP addresses.

  • Page 11: Specifications

    Interfaces Interfaces with third-party equipment such as SIP telephony gateways, AUX I/O devices, long-term IP logging recorders (NICE, Stancil, Exacom), and GPS/AVL location services. MAX Dispatch Also provides remote Console and remote MAX Radio Gateway connections. 1 Before You Begin...

  • Page 12: Fire Station Server

    10.5 to 16 Vdc; 1A maximum Built-in I/O Four binary inputs and outputs per radio, which may be allocated for generic site monitoring and control. Relay closures available via optional Zetron Model 6080. Additional Features • Two channels • Analog voice-logger output 1.7.4 Fire Station Server...

  • Page 13: Network Requirements

    Sharing the network with other applications negatively impacts voice quality and therefore should not be considered for mission critical applications. 1.7.5 MAX Dispatch Console Workstation The specifications of the console PC frequently change. Refer to the latest MAX Dispatch System Spec Sheet (P/N 005-1401). 1.8 Glossary Table 7.
  • Page 14 Audio Gateway The Audio Gateway, also known as a Radio Gateway, is the final interface between the MAX Dispatch system and a station audio device such as a PA (public announcement) loudspeaker or a Ringdown phone line. Hardware and configuration are identical.
  • Page 15 Radio Gateway The Radio Gateway, also known as an Audio Gateway is the final interface between the MAX Dispatch system and the radio used to access a particular radio channel. Tone Remote Control A method for controlling a remote radio base station by using sequential and simultaneous tones carried on the audio pair for transmit audio.

  • Page 16: Zetron 12 Vdc Redundant Power System

    These Power System Kits are also compatible with many other Zetron 12 Vdc devices. When using this power system with other Zetron 12 Vdc devices, it is imperative to use the proper fuse value in the fuse panel and to consider the additional load that is placed on the system.

  • Page 17: Enclosures

    To remove the front door, open it 135 degrees downward (an additional 45 degrees past horizontal) and slide it to the left. Figure 1. 950-1142 Redundant 12 Vdc Power System Kit (up to 20 devices) 2 Zetron 12 Vdc Redundant Power System 2.1 Overview of Redundant Power Systems...

  • Page 18: Wiring Examples

    Table 8. MAX Device Ratio for a Single Side of the Fuse Panel Device Type Number of Device Types connected to one side of Fuse Panel MAX Central MAX Radio Gateways Model 6080 AUX I/O Gateways 2 Zetron 12 Vdc Redundant Power System 2.1 Overview of Redundant Power Systems...
  • Page 19 Use the following figures as references when wiring up the power supplies to the fuse panel, and the fuse panel to the MAX Dispatch system units. The wiring between the power supply units and the decoupling modules should already have been done at the factory so you should be left with adding the AC power cords and wiring the decoupling modules to the fuse panel.
  • Page 20 025-9645-05 System Installation Figure 4. Wiring Between the Fuse Panel and System Devices (up to 20 devices) 2 Zetron 12 Vdc Redundant Power System 2.1 Overview of Redundant Power Systems...
  • Page 21 025-9645-05 System Installation Figure 5. Wiring Between the Fuse Panel and System Devices (up to 40 devices) 2 Zetron 12 Vdc Redundant Power System 2.1 Overview of Redundant Power Systems...

  • Page 22: Installing The Power Supply Shelves

    The DC power supply for the system is comprised of a number of separate modules, as shown in Figure 1 on page 17. However, it arrives from Zetron with all of those modules already assembled into their rack-mount chassis and the required wiring between modules done.

  • Page 23: Mounting The Fuse Panel

    3. Insert a fuse in the appropriate socket on the front side of the fuse panel for each of the sockets that you have wired up to equipment. 4. Connect the power plug at the equipment end of the power cables. 2 Zetron 12 Vdc Redundant Power System 2.2 Installing the Power Supply Shelves...

  • Page 24: Max Central Installation

    A MAX Dispatch system can encompass multiple Z-Nodes (physical sites) within a single, unified dispatch system. The MAX Activator tool has the ability to discover MAX Dispatch equipment even if it has to go out over a wide area network. There is, however, a condition imposed on this. Each of the...

  • Page 25: Installing The Max Central

    Figure 6. Two MAX Central Units in a Dual Rack Mount Plate Zetron iRIMs, VoIP Radio Gateways, MAX Radio Gateways, and MAX Central units all have similar external cases and all use the same rack mount plates. A dual unit rack mount plate may save rack space and/or provide a more intuitive hardware layout.
  • Page 26 025-9645-05 System Installation MAX Central - Main Power 1 Power 2 Ethernet 1 Ethernet 2 Ethernet 3 Etherne t 4 Ethernet 5 12VDC 12V DC Identify Power Supply #1 Power Supply #2 Central unit To primary switch P/N 709-0173-10 synchronizing link To secondary switch P/N 709-0174-10...

  • Page 27: Configuring The Max Central

    In systems that have both primary and standby MAX Central units, the Ethernet 5 port is used to link the two Central units of any MAX Dispatch system built with redundancy. This link allows for better synchronization between the two Central units and raises the probability that no switch over occurs unless the primary unit truly fails.

  • Page 28: Interfacing Audio Logger Resources To Max Central

    3.5 Interfacing Audio Logger Resources to MAX Central The physical interfacing of digital audio logger equipment to a MAX Dispatch system is done simply by connecting that equipment to the same network on which the MAX Central unit and the MAX Radio Gateways operate.

  • Page 29: Audio And Radio Gateway Installation

    025-9645-05 System Installation 4 Audio and Radio Gateway Installation The Audio and Radio Gateway are identical. For installation and configuration purposes, they are the same. 4.1 Overview of Radio Gateway Functionality Radio Gateways connect radios to the LAN. They convert audio and control data into IP packets and vice versa, enabling the data to pass back and forth between the radios and the dispatcher positions.

  • Page 30: Finding The Correct Radio Gateway

    Radio Gateway manual and the installation manual that came with the base radio to which the gateway will be interfaced. As an alternative, most Radio Gateways can be ordered with a Zetron manufactured cable for most of the popular radios. Refer to the System Interconnect Diagram (P/N 024-0352) for listings of radio specific cable part numbers.

  • Page 31: Utility Audio Through A Radio Gateway

    (RX) of either radio port. The other radio port may still be used for interfacing a radio base station to the system. A MAX Dispatch system may have multiple utility audio sources set up. The external source of the analog audio that is connected to the MAX Dispatch system through the radio gateway should meet the following general limits.
  • Page 32 025-9645-05 System Installation 5. Click the System Parameters button to open the System Parameters window. Scroll down in this window until the Z-Node Number and Management Endpoint are displayed. Make a note of the Z-Node Number and the Management Endpoint of the Radio Gateway you are using for Utility Audio.

  • Page 33: Console Installation

    5.1 Overview of Console Structure The heart of a MAX Dispatch console is the computer on which the dispatch software is running. The Ethernet connection from this computer ties it into the rest of the MAX Dispatch system. The computer handles sign-on security, access to all of the Radio Gateways, and user databases.
  • Page 34 025-9645-05 System Installation Primary Primary Figure 8. Basic Connections to a Media Dock XS 5 Console Installation 5.1 Overview of Console Structure...

  • Page 35: Software Licensing

    System Installation 5.2 Software Licensing Enabling and authorization of various optional features in a MAX Dispatch system is controlled by the Central System Management (CSM) software. The CSM application is used to configure the entire system, set up user and resource database files, and to manage system resources.

  • Page 36: Touchscreen Configuration

    Installing the MAX Dispatch Console on the target computer  1. Insert the distribution disk into the optical drive on the console computer. 2. When the autorun program installer opens, select the option to install the MAX Dispatch Console. 3. Follow any instructions displayed by the installer.

  • Page 37: Configuring A Geodiverse Console

    5.3.4 Configuring a Geodiverse Console A MAX Dispatch Console can be set up to connect to two (or more) separate systems. This is accomplished by making a copy of the first installation, deleting a number of files, and changing the Repository IP to that of the second system.

  • Page 38: Configuring The Console Software

    7. When prompted for the “repo IP address”, enter the IP address for the Remote Portal service it will use when it connects to this specific MAX Dispatch system. The initial launch time may be longer than usual as the console may update itself to the version appropriate for that system.

  • Page 39: Adding Console Accessories

    5.7.2 Speakers 1 to 4 The speaker ports are designed to work with Zetron Desktop Speakers V2 (P/N 950-1405). Connect these speakers to the Media Dock XS using a shielded 8-conductor RJ45 patch cable (P/N 709-0170). Exceeding 1.25 A or shorting of the 13.5 Vdc output on the speaker interfaces will destroy the Audio Facilities Dock’s internal protection fuse.

  • Page 40: Desk Microphone

    For additional information about the Zetron desk microphone, its installation and operation, please consult the Zetron Microphone Manual (P/N 025-9589). Pins 1 and 2 are not currently utilized by MAX Dispatch and are reserved for future use. 5.7.4 Headset 1 and 2 The Headset 1 port is used to connect Zetron Dual-Prong Headset Jackboxes (950-1077 or 950-1082) using shielded 8-conductor RJ45 patch cables (P/N 709-0170).

  • Page 41: Trhi

    • For any phone with a NENA-compliant headset jack, use a 6-conductor RJ patch cable. • For a Zetron 3240 Desktop Phone, use a 6-conductor RJ patch cable to connect to J5 on the phone. • For a Zetron 3299 Console Phone, use a 6-conductor RJ patch cable to connect to HEADSET/RADIO (TRHI) on the phone.

  • Page 42: Aux In

    025-9645-05 System Installation modified to bring the off-hook switch connections to pins 1 and 6. The existing 4-pins from the headset connector become pins 2-5. Pin 1 is to the left when looking at the port. Table 14. TRHI Port Pinouts Signal Off Hook - (from phone Mouth + (to phone)

  • Page 43: Digital Inputs

    025-9645-05 System Installation 5.7.8 Digital Inputs The digital inputs are AC opto-coupler style inputs. Both legs of each digital input are available on the digital input connector, with one leg of each input strappable to an internal voltage reference of +5 V. Do not connect an external voltage to either leg of the digital inputs if the internal 5 V reference is utilized.

  • Page 44: Digital Outputs

    025-9645-05 System Installation 5.7.9 Digital Outputs The digital outputs are opto-coupler/solid state switch outputs. Each digital output can switch a load of up to 60 Vdc at 100 mA. In the active state, the digital outputs provide a low impedance of less than 30 .

  • Page 45: Relay Outputs

    025-9645-05 System Installation 5.7.10 Relay Outputs The relay outputs are normally open relay contacts. Each relay output can switch a load of up to 60 Vdc at 1 A. In the active state, the relay outputs provide a low impedance of less than 1 ohm. In the inactive state, the relay outputs provide a high impedance of greater than 10 M ohms.

  • Page 46: Max Dispatch Consoles On A Wireless Network

    To add or replace a console PC in an existing MAX Dispatch system  1. If the PC was purchased from Zetron, skip this step as it has already been done at the factory. If you did not purchase this PC from Zetron, perform the Windows PC setup procedure, Windows PC Setup for MAX Solutions (P/N 011-0955).

  • Page 47: Adding Or Replacing A Csm (System Configuration) Pc

    To add or replace a CSM PC in an existing MAX Dispatch system  1. If the PC was purchased from Zetron, skip this step as it has already been done at the factory. If you did not purchase this PC from Zetron, perform the Windows PC setup procedure, Windows 10 PC Setup for MAX Solutions (P/N 011-0955).
  • Page 48 If you are installing an additional console PC, request an IP from your IT manager or assign an IP address based on availability. 3. Install the MAX Dispatch configuration software (see Installing the MAX Dispatch Console on page 36). You need all of the following installed: Components •...
  • Page 49 025-9645-05 System Installation a. Use a computer connected to the same network to which the Radio Gateway is connected. b. Connect to the Radio Gateway by entering its IP address in your web browser's address bar. The default address is 192.168.0.133. c.
  • Page 50 025-9645-05 System Installation If you are adding a Console PC, use a new name. Preferably the name should follow the same naming conventions you use on the other console PCs. After changing the name, you must reboot the PC. 11. Add a new workstation entity in Z-node Editor and configure its Machine Name to match the Windows Computer Name: a.

  • Page 51: Switches And Gateways

    AC Power. If you did not purchase the switches from Zetron, ensure Spanning Tree Protocol is enabled and fast port switching is not enabled.

  • Page 52: Installation Of The 24/48-Port Network Switches

    025-9645-05 System Installation Table 20. Switch Options Switch/GBIC Option Description 24-Port Gigabit Switch 950-1461 This unit is a Cisco C1000 24-Port (non-POE) managed Gigabit switch 48-Port Gigabit Switch 950-1462 This unit is a Cisco C1000 48-Port (non-POE) managed Gigabit switch 1000Base-T SFP GBIC 950-1275 Operates on standard Cat5 unshielded twisted pair...
  • Page 53 025-9645-05 System Installation Two Switches Switch 1 Switch 2 Three or More Switches Switch 1 Switch 2 Switch 3 Switch N Figure 12. Installing Interconnect Cables in 24-Port Switches 6 Switches and Gateways 6.3 Installation of the 24/48-Port Network Switches...
  • Page 54 025-9645-05 System Installation Two Switches Switch 1 Switch 2 Three or More Switches Switch 1 Switch 2 Switch 3 Switch N Figure 13. Installing Interconnect Cables in 48-Port Switches 6 Switches and Gateways 6.3 Installation of the 24/48-Port Network Switches...

  • Page 55: Installation Of The Sfp Gbic Transceiver Modules

    Both of the GBIC options include the necessary interconnect cable linking the network switches. This section assumes that all of the MAX Dispatch switches have been mounted in the equipment rack. Following best industry practices, the switches should be powered down prior to installation or removal of the GBIC modules.
  • Page 56 025-9645-05 System Installation Two Switches Switch 1 Switch 2 Three or More Switches Switch 1 Switch 2 Switch 3 Switch N Figure 14. Installing GBIC Modules and Interconnect Cables in 24-Port Switches 6 Switches and Gateways 6.4 Installation of the SFP GBIC Transceiver Modules...
  • Page 57 025-9645-05 System Installation Two Switches Switch 1 Switch 2 Three or More Switches Switch 1 Switch 2 Switch 3 Switch N Figure 15. Installing GBIC Modules and Interconnect Cables in 48-Port Switches 6 Switches and Gateways 6.4 Installation of the SFP GBIC Transceiver Modules...

  • Page 58: Installing Patton Gateways

    System Installation 6.5 Installing Patton Gateways The Patton gateways used by the MAX Dispatch system are delivered to the customer pre-installed with the configuration wizards necessary for proper configuration. For details of the configuration process, see Patton Gateway Configuration (P/N 011-1001).

  • Page 59: Revision History

    025-9645-05 System Installation 7 Revision History Date Description Please refer to previous version of manual for complete revision history. May 2022 Changed from alpha to numeric revision. No changes to content. Added Windows 10 Activation on page 8. May 2022 Added MAX Radio Gateway-XL information to Finding on page 30...
  • Page 60 ™ zetron@zetron.com www.zetron.com Zetron USA/Americas zetroncustomersupport@zetron.zohodesk.com Tel +1 425 820 6363 Zetron EMEA emea@zetron.com Tel +44 1482 686366 Zetron Australasia ausales@zetron.com Tel +61 7 3856 4888 Always on, always ready.

This manual is also suitable for:

Max media dock xsMax central unitMax radio gatewayFire station server

Table of Contents