Troubleshooting - Tesla LASER AI300 PLUS User Manual

Troubleshooting

If the vacuum cleaner encounters a fault while working, the power indicator blinks quickly in red, and a voice prompt is generated. In this case, rectify the fault by
referring to the table below.
Error Prompt
Error 1: Laser head is blocked or stuck, please check.
Error 2: Collision sensor get stuck,please check the collision sensor
Error 3:Right wheel suspended, please remove the robot in a new place then start
again.
Error 4: Anti-fall sensor is blocked,please check and clean anti-fall sensor.
Error 5: Side brush is entangled, please clean the side brush.
Error 6:Right/left wheel is entangled, please clean the right/left wheel.
Error 7: The robot is trapped, please remove the robot
Error 8: Low battery, please charge..
Error 9:Charging problem. please check.
Error 10: Wall sensor is blocked, please check
Error 11: Uneven floor,please remove the robot in a new place then start again.
Error 12: Top cover of laser is blocked or stuck, please check
Solution
The laser ranging sensor is blocked or jammed by a foreign object. Remove the ob-
struction or foreign object. If the obstruction or foreign object cannot be removed,
move the main unit to a new position and then start it.
The bumper is stuck. Tap the bumper for several times to remove the foreign object.
If there is no foreign object, move the main unit to a new position and then start it.
The wheel is suspended. Please move the main unit to a new position and then start
it.
The main unit is suspended. Please move the main unit to a new position and then
start it. This fault may occur when the cliff sensor is too dirty. Please wipe the cliff
sensor clean.
The side brushes may be entangled with foreign objects. Please disassemble and
clean the side brushes.
The wheel may be entangled with foreign objects. Please clean the wheel and start
the main unit again.
The main unit may be stuck. Please remove the obstacles around the main unit.
The power is insufficient. Please charge the vacuum cleaner before using it.
The battery temperature is too high or too low. Please wait and use the vacuum
cleaner after the battery temperature becomes normal.
The wall sensor is covered by dust. Please wipe the wall sensor.
It is detected that the main unit is tilted upon startup. Please place the main unit on
an even ground and restart it.
The laser pressure sensor is pressed or stuck. Please move the vacuum cleaner to a
new position and then restart it.
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