Troubleshooting; Technical Support; Consumables And Accessories; Warranty Repair - Tesla AldesConnect Box User Manual

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  • ENGLISH, page 17

TROUBLESHOOTING

Problem
The vacuum cleaner
1
suddenly stopped
working.
The vacuum cleaner
2
does not work.
The vacuum cleaner
3
has a low suction
power.
The UV lamp does
4
not work.

TECHNICAL SUPPORT

Need help with setup and operation of the TESLA LifeStar UV550?
Contact us:
www.tesla-electronics.eu

CONSUMABLES AND ACCESSORIES

Consumables can be purchased at the official TESLA store eshop.tesla-electronics.eu.

WARRANTY REPAIR

For warranty repairs, contact the dealer where you purchased your TESLA product.
The warranty does NOT cover:
using the device for other purposes
normal wear and tear of the appliance
failure to follow the "Important Safety Instructions" in the user manual
electromechanical or mechanical damage caused by improper use
damage caused by natural elements such as water, fire, static electricity, surges etc.
damage caused by unauthorised repair
illegible serial number of the device
Cause
The vacuum cleaner
has overheated.
The vacuum cleaner is
not properly connected
to the mains.
The vacuum cleaner
was not switched on
by pressing the „2"
button (On/Off).
The inlet filters of the
vacuum cleaner and
the space for rotating
the cleaning brush are
clogged.
The dust tank is full.
The vacuum cleaner is
too far from the
surface to be cleaned
or the cleaning angle
is greater than 30°.
The UV lamp is dirty.
The UV lamp is
damaged.
Solution
The vacuum cleaner is equipped with motor
protection against overheating. Clean the
vacuum cleaner filters, empty the dust tank
and let the vacuum cleaner cool down.
Zkontrolujte připojením jiného elektrického
spotřebiče, že je zásuvka funkční.
To switch on the vacuum cleaner, press the
„2" button (On/Off).
Clean the inlet filters and cleaning brush.
Empty the dust tank.
When cleaning, it switches on automatically
at a distance of 5 cm from the surface to be
cleaned and the angle of inclination of the
vacuum cleaner must not exceed 30°.
Clean the UV lamp with a clean, dry cloth.
Contact the TESLA service department for a
professional UV lamp replacement.

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