Troubleshooting - Tesla AquaStar AQ500 Manual

WARNING

Neglecting to clean or replace the filter can lead to appliance failure!

Do not use any aggressive detergents or hot water to clean the filters.

Replace the filters if they can no longer be cleaned properly or are damaged.

Ensure that contact areas and sealing elements are clean and undamaged.

Make sure that the filters are completely dry before reinserting them into the appliance (ideally
wait 24 hours before reinserting them).
All the above-mentioned instructions are very important if you feel that the vacuum cleaner has poor
suction power or is not vacuuming dirt from the floor properly. This condition is a clear indication that
the vacuum cleaner's filtration system requires cleaning.

TROUBLESHOOTING

Problem
The appliance is not
working or charging.
The battery and charging
status indicator is
flashing red
The battery and charging
status indicator is
permanently lit red
The battery and charging
status indicator is
flashing blue and red.
Weak appliance
performance.
The appliance is making
unusual noises when
used.
The appliance is not
spraying water.
Water is leaking from the
air outlet cover.
Cause
Weak battery.
The adapter is not
connected.
The appliance is not
charging.
Weak battery.
The roller of the cleaning
brush is blocked.
The appliance has
overheated.
Appliance defect.
The dirty water tank is full.
The filter is dirty.
The cleaning brush or air
outlet is blocked.
The brush cover is not in
place.
The dirt channel or air
outlet is blocked.
The dirty water tank is full.
The clean water tank is
empty or is not properly
installed.
No filter has been installed
or the filter is wet.
The float is blocked.
The dirty water tank is full.
Solution
Charge the battery.
Connect the adapter to the appliance
and to the mains socket.
The socket is dead or the 230 V
adapter is defective.
Charge the battery.
Remove dirt and debris.
Allow the appliance to cool down.
Contact the dealer where you
purchased the appliance.
Empty the dirty water tank and check
the float.
Clean the appliance filter.
Clean the brush and remove dirt and
debris from the air outlet.
Fit the brush cover.
Remove dirt and debris.
Empty the dirty water tank.
Fill the clean water tank with water or
install it properly.
Install a dry filter.
Unblock the float.
Empty the dirty water tank.