Troubleshooting; Technical Specifications - Tesla HS500GF PRO FLEX User Manual

Cordless vacuum cleaner
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TROUBLESHOOTING

Analysis and treatment of common faults.
Problem
Vacuum cleaner doesn't
work.
Product suction
decreases.
The motor operates with
abnormal sound.
The product cannot be
recharged.
If above steps are not able to work properly with your device, please contact our after-sales service department for help.

TECHNICAL SPECIFICATIONS

Working voltage (V)
Rated power (W)
Battery capacity (mAh)
Dust barrel capacity (L)
Once charging time (h)
Continuous operating time (min)
Product dimension (mm)
Net weight (kg)
Possible cause
The product has no electricity or insufficient
power.
The vacuum opening was blocked.
The dust barrel, filter components are full of
dust.
The rolling brush is entangled with hair, etc.
After excluding the above situation, the
situation remains the same.
The main suction pipe or aluminum pipe is
blocked.
After excluding the above situation, the
situation remains the same.
The main computer and charger interface is
not well connected.
After excluding the above situation, the
situation remains the same.
Technical parameter
25.2 V
400 W
2500 mAh
0.6 L
Between 3 to 5 hours
Up to 60 min
369 x 125 x 227mm
2.65 kg
Solution
Please use it after the product is full of
electricity.
Clean up the vacuums opening.
Clean out dust barrel and filter
materials.
Clean up the rolling brush.
Please contact our after-sales service
for maintenance.
Clear the obstacles inside the main
suction pipe, aluminum pipe.
Please contact our after-sales service
for maintenance.
Please check and connect it well.
Please contact our after-sales service
for maintenance.
13

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