Troubleshooting - Tesla RoboStar iQ400 User Manual

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We recommend replacing the HEPA filter every 6 months.
MAIN CENTRAL CLEANING BRUSH AND SIDE CLEANING BRUSHES - cleaning 1 time per week
Remove the main central cleaning brush by pressing both handles on the brush cover. Use the cleaning
tool to remove hair tangled in the main brush. Keep the center cleaning brush free of large amounts of
hair, dust, cotton, etc. Check both side cleaning brushes together with the air intake hole, depending on
the intensity of pollution, at least once a week, and remove tangled hair and other dirt from them.
SENSORS AND CHARGING CONTACTS
Charging station connectors: Disconnect the power supply and clean the contacts once a month with a
soft, dry cloth.
Front travel wheel: Use a flat screwdriver to insert under the rubber wheel and remove it with an
upward movement. After cleaning, put it back until you hear a click. Also clean the axle of the wheel.
Floor sensors: Once a week, clean the three sensors on the bottom of the robotic vacuum cleaner with
a soft, dry cloth. Check that the front bumper, under which the impact sensor is located, is not blocked.

TROUBLESHOOTING

Problem
The robotic vacuum cleaner
behaves "chaotically".
After installing the application and
pairing the mobile phone with the
robotic vacuum cleaner, the
vacuum cleaner is "Not
connected".
Solution
Always place the vacuum cleaner in the charging station
before starting cleaning.
Turn your Wi-Fi router on and off, remove your robot vacuum
in the app, and try to pair it again. We recommend always
being close to the Wi-Fi router during pairing.