Recovering The Password - Benning ST 755+ Operating Manual

Maintenance

10.6 Recovering the password

Procedure – Update via network
1. Switch on the device.
2. Select the "Update via network" option.
3. Select the line of the detected update on the Display.
4. Confirm the prompt on the display with "Yes".
5. The device unzips the ".zip" file and checks whether the available update is more recent
than the installed firmware and GUI.
Do not switch off the device during the update process. Wait until the device has installed
the update completely.
Result
• The update is identical to the installed version or older:
The device does not run the update and the following message is displayed: "The firmware
of the tester is up to date. No update is required."
• The update is more recent than the installed version:
The device installs the update and then restarts.
The update of the device is now complete and you can remove the USB stick.
10.6 Recovering the password
If you are an admin user and you have forgotten your password, you can recover your
password with the help of Technical support [} page 12].
Requirements
• You have forgotten your access password.
• The following evidence and data are available:
– Proof of purchase of the device
– Serial number
– User level
– Index
Procedure
1. Tap the "Forgotten?" button on the "Registration / login" screen.
The "Forgot password..." screen opens.
2. Follow the instructions on the display.
3. Create a new password [} page 64].
5284 / 08/2023 en BENNING ST 755+ / ST 760+ 99