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Maintaining and Troubleshooting Your E-5200 System
Memory Problems
Memory errors were detected during system start up
Probable Cause
Memory was added or
removed and the new
configuration was not
saved in Setup.
The memory module
was installed
incorrectly.
A memory chip on a
module is faulty.
Modem Problems
The modem is not recognized by the system
Probable Cause
The modem is not
connected to a live
phone jack.
The modem is not
configured with a valid
interrupt or address.
The phone jack is
shared by another
modem or telephone.
The modem is not
seated properly in the
expansion slot.
Solution
Enter Setup and save the new memory
configuration.
Check the memory module for proper seating
and orientation.
Replace the module on which the faulty chip
resides. Third-party diagnostic programs can
help determine which chip or memory
segment is failing.
Solution
Make certain the line connected to the
modem is live and plugged into the
appropriate port on the modem (line port).
Check the system settings for possible
conflicts. If one exists, correct the problem by
selecting an available interrupt and address.
If the modem shares the jack with another
device, make certain the other device does
not have the port open (for instance,
someone is on the phone, or another modem
is in use).
Open the system and reseat the modem.
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Table of Contents
Troubleshooting
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