BMW iX 2024 Owner's Handbook Manual page 17

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Emergency call, see page 392.
Malfunction, see page 393.
Information on data processing
The eCall statutory emergency call system
processes personal data in accordance with
the following regulations:
Protection of personal data: Regulation
(EU) 2016/679 of the European Parliament
and of the Council.
Protection of personal data: Directive
2002/58/EC of the European Parliament
and of the Council.
Personal data is only processed for the pur-
pose of transmitting eCall emergency calls to
the single European emergency call number
112.
SIM card
The legal emergency call system operates via
mobile radio through the SIM card installed
in the vehicle. The SIM card is not perma-
nently connected to the mobile phone network;
rather, it remains connected only as long as
the emergency call is active.
Data types and their recipients
The legal emergency call system may only col-
lect and process the following data:
The vehicle identification number for rap-
idly identifying the vehicle, for example the
model.
Vehicle type, for example passenger car.
Type of vehicle drive, for estimating risks
during recovery, e.g. fire hazard.
The vehicle's position at the time of the
accident, its last three locations and the
direction of travel in order to locate the ve-
hicle more quickly on very complex route
sections, for example.
A log of the automatic system activation,
along with the time stamp.
Online Edition for Part no. 01405A7AFB2 - II/23
Notes
Control information, which tells rescue serv-
ices whether the emergency call was trig-
gered automatically or manually, for exam-
ple.
A time stamp for determining the time of
the accident in order to optimise the de-
ployment plans of the rescue services.
The direction of travel for establishing
which side of the carriageway is affected,
for example.
The authorities of the state in whose territory
the eCall system emergency call is made de-
termine which emergency call centres receive
and process the statutory emergency call.
Data processing configuration
The legal emergency call system ensures that
the data stored on the system memory can
only be accessed outside the system once an
emergency call is triggered.
The data collected for the legal emergency call
system is only saved in the vehicle and sent to
the rescue coordination centre when an emer-
gency call is triggered.
The legal emergency call system ensures that
it cannot be traced and that it is not tracked
continuously during normal operation.
The legal emergency call system ensures that
the data in the internal system memory is de-
leted automatically and continuously.
The vehicle's location data is continuously
overwritten in the system's internal memory
so that only the vehicle's last three locations -
which the system needs for normal operation -
are ever stored.
The activity data log of the eCall statutory
emergency call system is retained only for as
long as is necessary to handle the eCall emer-
gency call and under no circumstances for any
longer than 13 hours after the eCall emergency
call was triggered.
NOTES
17
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