Linx
Chapter 1: Hardware
Reset to Factory Default
WARNING: This action cannot be undone. You'll have to re-register your device on the StrideLinx Cloud and
complete the configuration steps before connecting by VPN.
Factory resetting a router will return all settings on the device to their factory default value.
You cannot undo a factory reset! After doing a factory reset you'll have to register the device
again.
NOTE: Remove USB and use stable power
Make sure the power supply is stable, as losing power during a factory reset will result in a defective unit.
Also make sure to remove the USB flash drive from the device, if one is present.
Carefully follow the steps below to factory reset your device.
1. If you want to preserve the access related to an activation code applied to the router,
deactivate that code before resetting the router, then re-activate it after the router is back
online.
2. On top of the device, near the back, you'll see a small round opening. Using a paperclip
or other small object, gently press and hold the factory reset button inside the opening.
3. After a few seconds, the LEDs on the device should start flashing, indicating that it is
busy performing the factory reset.
4. Keep holding the button until the LEDs stop flashing and then let go.
5. The ACT LED should now be constant red.
6. Wait 2 minutes.
The device will now boot up. If after 2 minutes the ACT LED is still constant red, that means
the factory reset was executed correctly. If it is not constant red, that means you likely let go of
the factory reset button too early and you'll need to repeat the steps above.
NOTE: After a factory reset
If the device is still listed in StrideLinx Cloud 2.0 and you want to re-use those settings, make sure to turn on
"Recover upon next registration" before registering again. If you want to start from scratch, make sure to remove the
device from StrideLinx Cloud 2.0 before registering again.
StrideLinx™ Cloud 2.0 Industrial VPN Routers User Manual
Online Help
1st Edition Rev. C
1-12
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