What Happens When An Alarm Is Triggered - AutomationDirect StrideLinx SE-SL30011 User Manual

Industrial vpn router with stridelinx cloud 2.0
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Chapter 5: Cloud Notify

What Happens When an Alarm is Triggered?

When the trigger condition for an alarm is met, a notification is sent to the relevant group of
users and the alarm is archived in the Message Center on the main StrideLinx page.
NOTE: A maximum of 10 notifications will be sent within a 5 minute period for each alarm. Subsequent notifications
will be dropped until the 5 minute window has expired. Notifications will continue for other alarms occurring within the
5 minute period.
The alarm notification will be sent to each user based on the selected Access Category. Each
user will receive email and push notifications based on their individual notification filters.
Push notification will be sent to the user's mobile device only if the iOS or Android mobile
app is installed and configured to accept notifications. The notification includes:
the Alarm Name
the date and time the alarm was triggered
the name and Device ID of the StrideLinx router
the alarm's Instructions message
as well as custom branding elements and the subscribed email address. A sample notification
email is shown below.
Just a message of Email and Notify test
Instructions: This is a low priority alarm. It will go to Jonathan
and Julie, but not Chris. this is so easy to enter, I'll send a
million notifications.
Kind regards,
ADC
StrideLinx™ Cloud 2.0 Industrial VPN Routers User Manual
went off on 8/1/18, 7:26 PM UTC
Device ID
FkPFSYqoaW07
Device name
Email and Notify test
You are signed up for vpn.duraflux.com with jsample@automationdirect.com
Powered by
Company Logo (Custom Branding)
VPN Router Name
Date and Time of Alarm
Alarm Name
Alarm Instructions
VPN Router Name & Device ID
Company Name
Custom URL (Premium Branding)
Subscribed Email Address
1st Edition Rev. C
5-7

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