Displaying A Hardware Status Code; Table 9-6 Hardware Status Code And Cause/Action - Hitachi HF-W6500 Instruction Manual

9. TROUBLE SHOOTING

9.6.2 Displaying a hardware status code

A hardware status code is displayed when an error occurs in the hardware during system
operation.
When the hardware status code is displayed, the RAS status lamp (red) in the status
indication LEDs is lit.
Also, the Hardware Status Code may remain lit even after the equipment is shut down and
put into the standby mode. They remain lit until the main power is shut down or the power is
turned on again.
Status code
11 Rotation of the power supply fan is abnormal.
12 Rotation of the front fan1 is abnormal.
13 Rotation of the front fan2 is abnormal.
21 The temperature is abnormal.
31 Failure is predicted for the drive in drive bay 1.
32 Failure is predicted for the drive in drive bay 2.
33 Failure is predicted for the drive in drive bay 3.
41
The drive bay1 is abnormal.
(*1)
42
The drive bay2 is abnormal.
(*1)
RAID status is unknown (RAS software could
4C
not get the RAID status.)
4d
Media error is occurred on RAID.
(*2)
(*1) This code is also displayed during rebuilding.
(*2) This code is not displayed in default setting. Read the description of HF-W6500 Model 60 RAS
FEATURES MANUAL(WIN-63-0100) "2.8.2" when you want to display this code.
< NOTE >
If a code other than one of the above is displayed, contact the system administrator
or maintenance personnel.

Table 9-6 Hardware Status Code and Cause/Action

Cause
Read the description in "9.2.2 (1)"
and take action accordingly.
Read the description in "9.2.2 (1)"
and take action accordingly.
We recommend you back up the
data and replace the drive.
Read the description of "10.4.2"
and replace an HDD.
Contact your system administrator
or maintenance personnel.
Read the description of HF-W6500
Model 60 RAS FEATURES
MANUAL(WIN-63-0100) "2.8.2"
and take action accordingly.
9-32
Action