Smudges Appear On Printed Output; Toner Does Not Adhere Well Or Creases Appear In The Paper; Print Quality Is Poor; Part Of The Image Is Cut Off - Sharp DX-C311 Operation Manual

Problem
Smudges appear on
printed output.
Toner does not adhere
well or creases appear
in the paper.

Print quality is poor.

Part of the image is
cut off.
Point to check
Are you using paper that is not within
the specifications?
Are you printing on pre-punched paper?
Is the laser unit, the main charger, or the
PT charger dirty?
Are you using paper that is not within
the specifications?
Did you set the correct paper type?
Is the paper loaded so that printing
takes place on the reverse side?
Is "Toner Save Mode" enabled?
Has the correct paper size been set?
Was the original placed in the correct
position?
Use SHARP-recommended paper. Using paper that is
for other models or special paper that is not supported
may result in misfeeds, creases, or smudges.
If the printed image overlaps the punch holes, smudges
may appear on the reverse side of the paper following
one-sided printing, or on both sides following two-sided
printing. Take care that the image does not overlap the
punch holes.
If these units are dirty, smudges appear upon print
results. Clean these units periodically.
For cleaning, see "Maintenance & Safety Guide".
Use SHARP-recommended paper. Using paper that is
for other models or special paper that is not supported
may result in misfeeds, creases, or smudges.
Set the correct paper type in the tray settings. Make
sure that the following has not occurred:
• Heavy paper is being used, but a paper type other
than heavy paper is selected in the tray settings. (The
image may disappear if rubbed.)
• Paper other than heavy paper is being used, but
heavy paper is selected in the tray settings. (This may
cause creases and misfeeds.)
➞ System Settings > "Paper Tray Settings" > "Tray
Settings"
If printing takes place on the wrong side of label sheets
or transparency film, the toner may not adhere well and
a clear image may not be obtained.
When "Toner Save Mode" is enabled, printing takes
place using less toner and thus the print result is lighter.
Check with your administrator.
If you are using a special size, be sure to specify the
paper size.
If the size of paper loaded in a tray was changed, be
sure to check the paper size setting.
➞ System Settings > "Paper Tray Settings" > "Tray
Settings"
If you are using the document glass, be sure to place
the original in the left center of the document glass.
☞
1. BEFORE USING THE MACHINE
THE ORIGINAL ON THE DOCUMENT
(page 1-38)
8-36
TROUBLESHOOTING
Solution
"PLACING
GLASS"
Contents