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Sharp AR-6020V Service Manual

Sharp AR-6020V Service Manual

Digital multifunctional system

Table of Contents

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NOTE FOR SERVICING

[1]

PRODUCT OUTLINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

[2]

SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

[3]

CONSUMABLE PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

[4]

EXTERNAL VIEW AND INTERNAL STRUCTURE . . . . . . . . . . . . . . . . . . . . . . . . 4-1

[5]

ADJUSTMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

[6]

SIMULATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

[7]

TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

[8]

FIRMWARE UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

[9]

MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

[10] DISASSEMBLY AND ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

[11] OPERATIONAL DESCRIPTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1

[12] ELECTRICAL SECTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1

[13] SERVICE WEB PAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1

[14] TOOL LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1

Parts marked with "

" are important for maintaining the safety of the set. Be sure to replace these parts with

specified ones for maintaining the safety and performance of the set.

SERVICE MANUAL

DIGITAL MULTIFUNCTIONAL

SYSTEM

AR-6020V/6020V E

AR-6023V

AR-6020DV/6020DV E

AR-6023DV/6023DV E

AR-6020NV/6020NV E/6120NV

AR-6023NV/6023NV E

AR-6026NV/6026NV E

MODEL

AR-6031NV/6031NV E/6131NV

CONTENTS

SHARP CORPORATION

CODE: 00ZAR6020VS2E

This document has been published to be used

for after sales service only.

The contents are subject to change without notice.

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Need help?

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Do you have a question about the AR-6020V and is the answer not in the manual?

Questions and answers

bhikesh

May 8, 2025

I'm trying to setup and print with a Sharp AR- 6023nv printer over the network, however, after setup and I try to print any type of file (doc, pdf, txt), the page printed out shows "The Job was cancelled (Non-printable file type)". I installed the PCL6 driver SH_B13_PCL6_PS_2006a_EnglishUS_64bit . Is there any other driver I am to install? Any ideas on how to resolve this?

0

1 comments:

Mr. Anderson

May 19, 2025

To resolve the "The Job was cancelled (Non-printable file type)" error when printing from a Sharp AR-6023NV printer over the network, the appropriate driver such as the PCL6 or PostScript3 driver should be installed. Ensure the required expansion kits (Print expansion kit or PS expansion kit) are also installed if needed for specific file types.

This answer is automatically generated

0

Olajide Opeyemi

April 9, 2025

How do I reset the call for service sign on my copier? See the image

User image 67f676b4d9432

0

1 comments:

Mr. Anderson

April 10, 2025

To reset the call for service sign on a Sharp AR-6020V copier, press the [CA] key to terminate simulation mode. This may help clear certain service or error messages. If the issue persists, further service may be required.

This answer is automatically generated

0

Summary of Contents for Sharp AR-6020V

Page 1: Table Of Contents
SERVICE MANUAL CODE: 00ZAR6020VS2E DIGITAL MULTIFUNCTIONAL SYSTEM AR-6020V/6020V E AR-6023V AR-6020DV/6020DV E AR-6023DV/6023DV E AR-6020NV/6020NV E/6120NV AR-6023NV/6023NV E AR-6026NV/6026NV E MODEL AR-6031NV/6031NV E/6131NV CONTENTS NOTE FOR SERVICING PRODUCT OUTLINE ..........1-1 SPECIFICATIONS .
Page 2: Note For Servicing
CONTENTS NOTE FOR SERVICING SIMULATION 1. Precautions for servicing ......i 1. General ........6-1 2.
Page 3 2) Place with a lot of vibration The machine has got sharp edges inside. Be careful not to damage fingers when servicing. It may cause a breakdown. Do not throw toner or a toner cartridge in a fire. Otherwise, 3) Poorly ventilated place toner may explode and burn you.
Page 4 Be careful not to attach fingerprints, oil, grease, or other for- eign material on the transfer roller. (Developer unit) Be careful not to attach fingerprints, oil, grease, or other for- eign material on the developer unit. AR-6020V NOTE FOR SERVICING - ii...
Page 5 AR-6031NV/6031NV E MX-CS13 N MX-EB21 MX-CS12 N AR-DS19 AR-DS20 MX-USX1 MX-USX5 MX-US10 MX-US50 MX-USA0 MX-PK10 AR-PB10 PS3 EXPANSION PRINTER SHARPDESK 1 LICENSE SHARPDESK 5 LICENSE SHARPDESK 10 LICENSE SHARPDESK 50 LICENSE SHARPDESK 100 LICENSE EXPANSION KIT AR-6020V PRODUCT OUTLINE 1-1...
Page 6 O: Option installation enable X: Option installation disable *1 The AR-PB10 is required for PCL (SPLC only.) *2 S/D Model: AR-NB7 N; N model: AR-PB10 is necessary. 3. Identification seal correspondence AR-NB7 N MX-CS13 N MX-CS12 N MX-RP11 N MX-EB21 AR-6020V PRODUCT OUTLINE 1-2...
Page 7: Specifications
17ppm (2)Document table C.Printable area Form Fixed original glass (Flatbed) Scan Range 297x431mm 293x413mm Standard Location of Original Rear Left 253x357mm Original size detection 206x290mm Heater (scanner section) 178x250mm 144x203mm 203x144mm 266x383mm 191x263mm 11x17 275x425mm AR-6020V SPECIFICATIONS 2 – 1...
Page 8 (Center) A3/A4, 11, B4/B5, 8-1/2, A4R/A5, Original size Guide B5R, 5-1/2 S-S, S-D (Only Duplex model) , D-D (Only Multi copy Duplex model) D-S Stamp Standard sheet type Inch-1 Inch-2 Inch-3 AB-1 AB-2 AB-3 AB-4 AB-5 AR-6020V SPECIFICATIONS 2 – 2...
Page 9 1 Paper Feed Tray Multi Bypass (500 sheets) 11x17 8.5x14 216x356mm 8.5x13.5 216x343mm 8.5x13.4 216x340 mm 8.5x13 216x330 mm 8.5x11 8.5x11R 7.25x10.5 *3 7.25x10.5R *3 5.5x8.5 5.5x8.5R Paper Size 16KR Envelope*1 (Single feed is available) Custom Extra AR-6020V SPECIFICATIONS 2 – 3...
Page 10 Output Paper Size A4/A4R, B5/B5R, 16K/16KR, 8.5”x11”/8.5”x11”R Thin paper(55-59g/m2 13-16 lb bond) Output Paper Type Plain paper(60-105g/m2 16-28 lb bond) Recycled paper * The output in different 90 degrees direction when using 2 papers feed trays. AR-6020V SPECIFICATIONS 2 – 4...
Page 11 N model (Standard model) (D model) Start Key Clear Key Clear All Key (“CA”) Interrupt Key Basic Input Section 10 Key Power Saving Key*1 * key # key Printer Online Key Mode area Scanner Mode Key AR-6020V SPECIFICATIONS 2 – 5...
Page 12 Parallel I/F (For Coin Supported by Service boarded Vendor etc,) Memory Refer to Memory / Hard disk Memory Slot Windows Premium Logo acquisition WHQL acquisition *1 Switching to “USB Host invalid” shall be available by Sim. AR-6020V SPECIFICATIONS 2 – 6...
Page 13 O(Terms can be specified by system setting) System Setting Duplex Copy O(Only for D-model/N-model) O(Can be specified according to area/Settings can be changed by service Toner Save Mode simulation) Account Control O(Only copy can be controlled. Number of control: 20) AR-6020V SPECIFICATIONS 2 – 7...
Page 14 IPP1.0 PAP Ether Talk (Apple Talk) NetBEUI Support TCP port of No.9100 Raw Port(Port9100) (Raw Port) HTTP(Web Submit Print) POP3(E-Mail To Print) BMLinks * IPP,HTTP, and POP support SSL, but the Russia not support SSL. AR-6020V SPECIFICATIONS 2 – 8...
Page 15 Front/back side and print order shall be corrected at duplex punch paper. [Support printing on printing. logo paper (SEGA AOK Company)] The administrator can distribute driver to each client by Sharp Remote Driver Distribution Function Device Management. Or it can use MSI to download and install.
Page 16 Custom: 50-9600dpi (simulated) Compact PDF(ACRE A3/ A4/ A4-R/A5-R/ B4/ B5/ B5-R/ Ledger/ Letter/ installed) Scanning Letter-R/ Executive/ Executive-R/ Foolscap/ Invoice/ Range Invoice-R/ Legal/ 8.5x13.4/ 8.5x13.5(343 x216mm)/ Postcard/ 8K/ 16K/ 16K-R/ Auto/ Custom Preview Function Zoom Preview Function AR-6020V SPECIFICATIONS 2 – 10...
Page 17 Auto/ Manual(-100 - +100) Adjustment Gamma Adjustment Color None / For Printer / For CRT / For LCD / ICM Matching Edge None / Normal / Sharp / Blur Emphasis B/W Reverse Selection of Light Source Yes(Red/ Green/ Blue/ White) Color Threshold...
Page 18 590 - 1013 hPa pressure (height: 0 - 2000m) Supply transportation environmental conditions - 20 - 45 degrees C (no condensation) (Term : 2 weeks) Supply storage environmental conditions - 10 - 40 degrees C (no condensation) (unopened) AR-6020V SPECIFICATIONS 2 – 12...
Page 19: Consumable Parts
Toner save mode Life setting by A4 6% document Toner cartridge(Black) MX-238FT Toner cartridge and Toner save mode 20cpm/23cpm : 75K Developer MX-312FV Developer 26cpm/31cpm : 100K 20cpm/23cpm : 75K Drum MX-312FR Drum 26cpm/31cpm : 100K AR-6020V CONSUMABLE PARTS 3-1...
Page 20 Developer MX-312FV Developer 26cpm/31cpm : 100K 20cpm/23cpm : 75K Drum MX-312FR Drum 26cpm/31cpm : 100K 2.Maintenance parts list A. AR-6020V/6020V E/6023V/6020DV/6020DV E/6023DV/6023DV E/6020NV/6020NV E/6120NV/6023NV/6023NV E Name Product name Content Life Remark Heat roller MX-312UH Upper heat roller 150K Toner filter...
Page 21 The number is printed on the right under side of the back surface of the developer bag. Alphabet Indicates the production factory. Number Indicates the production year. 3, 4 Number Indicates the production month. 5, 6 Number Indicates the production day. Hyphen Number Indicates the production lot. AR-6020V CONSUMABLE PARTS 3-3...
Page 22: External View And Internal Structure
Pull out when feeding large paper such as A3 and B4 (11" x 17" and 8-1/2" x 14"). 16 USB 2.0 connector Connect to your computer to use the printer and scanner functions. 17 10BASE-T/100BASE-TX LAN connector Connect to your network to use the printer and scanner functions. AR-6020V EXTERNAL VIEWS AND INTERNAL STRUCTURES 4-1...
Page 23 To remove the paper misfeed in the fusing unit, push down on these levers and remove the paper. Roller rotating knob Rotate to remove misfeed paper. Photoconductive drum Images are formed on the photoconductive drum. Fusing unit paper guide Open to remove misfeed paper. AR-6020V EXTERNAL VIEWS AND INTERNAL STRUCTURES 4-2...
Page 24 14 PAPER key Use to set the paper size in the paper trays.. 15 SIZE key Use to select a paper size. 16 TRAY SETTING key Use to manually select a paper tray. AR-6020V EXTERNAL VIEWS AND INTERNAL STRUCTURES 4-3...
Page 25 Copying starts if you press this key when you check the total number of copies made and have 12 READ-END key finished scanning the original pages. Press to make a copy. Also, press to configure the system settings. Copying is possible when the 13 START key indicator indicator is on. AR-6020V EXTERNAL VIEWS AND INTERNAL STRUCTURES 4-4...
Page 26 Power supply unit cooling fan PSFM Cools the Power supply unit. 10 Paper tray lift motor C1LUM Lifts the paper feed tray. 11 LSU cooling fan LSUFM Cools the LSU and the Developing unit. AR-6020V EXTERNAL VIEWS AND INTERNAL STRUCTURES 4-5...
Page 27 This detector detects when the tray in paper feed tray reaches its upper limit. Detects the temperature and the humidity around the machine. This is only for Temperature / humidity sensor HUD_RA/TH_RA 26/31cpm machine. AR-6020V EXTERNAL VIEWS AND INTERNAL STRUCTURES 4-6...
Page 28 High voltage PWB High voltage control DC PWB DC power control OPE PWB Operation panel input/Display, operation panel section control USB I/F PWB Connect a USB device Shows various messages. NNB PWB Network interface PWB AR-6020V EXTERNAL VIEWS AND INTERNAL STRUCTURES 4-7...
Page 29 Separates a document to prevent double-feeding. Bypass tray separation roller Separates a document to prevent double-feeding. (Bypass tray) Tray paper feed roller Picks up paper from the tray. MG roller Puts toner on the OPC drum. AR-6020V EXTERNAL VIEWS AND INTERNAL STRUCTURES 4-8...
Page 30: Adjustments
MG roller which is on the extension line from DV front cover the needle tip. Measure the distance from the marking position to the top of the doctor plate of the developing unit to insure that it is 18mm. AR-6020V ADJUSTMENTS 5 – 1...
Page 31 0 - 750 indicator <SIM8-1> Setting Default Output mode range AUTO indicator COPY 0 - 650 TEXT indicator COPY-TSON 0 - 650 PHOTO indicator PRINTER 0 - 650 TEXT indicator & PHOTO PRINTER-TSON 0 - 650 indicator AR-6020V ADJUSTMENTS 5 – 2...
Page 32 * Supported for the installed models only. Skipped for the models set the value (C) by calculating with the following formula. without installation. Set a scale on the OC table as shown below. A4(8.5" x 11") Paper rear edge AR-6020V ADJUSTMENTS 5 – 3...
Page 33 * 1st print surface (auto duplex) rear edge void adjustment: * 2nd print surface (auto duplex) off-center adjustment: SIM50-10 (TEXT, 1st tray indicator) SIM50-19 <<AUTO>> *2nd print surface (auto duplex) rear edge void adjustment: SIM50-19<<TEXT>> *Set to S -> D mode before execution. AR-6020V ADJUSTMENTS 5 – 4...
Page 34 Remove the lamp unit, and then loosen the screws which are fixing the scanner unit A and the drive wire. Release the scan- ner unit A from the drive wire. AR-6020V ADJUSTMENTS 5 – 5...
Page 35 (The work is the above procedures, perform ADJ 4A Scanner (reading) unit par- completed.) allelism adjustment. If there is any distortion in the main scanning direction, perform the following procedure. AR-6020V ADJUSTMENTS 5 – 6...
Page 36 SIM 48-1 mode. <Adjustment specification> Mode Specification Set value Set range Add 1:0.1% Sub scanning increase direction mag- Normal SIM 48-1 Reduce 1: 1 - 99 nification ratio +/-1.0% (PHOTO) 0.1% (OC mode) decrease AR-6020V ADJUSTMENTS 5 – 7...
Page 37 1 - 99 Add 1:0.1% Reduce 1: Sub scanning (OC mode) 2.0mm indicator increase 0.1mm shift direction mag- Normal SIM 48-5 Reduce 1: 1 - 99 to L side nification ratio +/-1.0% 0.1% (RSPF mode) decrease AR-6020V ADJUSTMENTS 5 – 8...
Page 38 Only when the manual adjustment is required, execute this adjustment. In other words, this manual adjustment is executed when a satisfactory result is not obtained from ADJ2F (2). AR-6020V ADJUSTMENTS 5 – 9...
Page 39 2 dig- its. For mode selection, use the AUTO/TEXT/PHOTO key. Change the set value with the Numeric keys to adjust the copy image density. Make a copy and check that the specification below is satis- fied. AR-6020V ADJUSTMENTS 5 – 10...
Page 40: Simulation
Duplex motor forward rotation check Duplex motor reverse rotation check Duplex motor RPM adjustment Duplex motor switchback time adjustment Toner motor operation Trouble cancel (except for U2) U2 trouble cancel Maintenance counter clear Maintenance cycle setting Mini maintenance cycle setting AR-6020V SIMULATIONS 6-1...
Page 41 Used to set the laser power. Side void amount setting Shading check Copy temporary stop function setting Self print Life correction ON/OFF setting Used to set the operating for toner end Paper sensor status display Developing counter clear Developing counter clear (Unusable) AR-6020V SIMULATIONS 6-2...
Page 42 After completion of the process, the machine goes to the sub code input standby mode. When the [INTERRUPT] RSPF PS clutch operation check key is pressed during the process, the machine goes to the sub code input standby mode. When the [CA] key is pressed, the simulation is terminated. AR-6020V SIMULATIONS 6-3...
Page 43 After completion of the process, the machine goes to the sub code input standby mode. When the [INTERRUPT] key is pressed during the process, the machine goes to the sub code input standby mode. When the [CA] key is pressed, the simulation is terminated. AR-6020V SIMULATIONS 6-4...
Page 44 3 sec, and copying is repeated again to make the set copy quantity. These operations are repeated. This simulation is canceled by turning off the power or performing a simulation that executes hardware reset. AR-6020V SIMULATIONS 6-5...
Page 45 5 - 35 TC Absorption process 5 - 35 TC paper interval 5 - 35 TC Front edge [%] 0 - 100 TC rear edge surface [%] 0 - 100 TC rear edge back [%] 0 - 100 AR-6020V SIMULATIONS 6-6...
Page 46 The total counter value is displayed. (Three digits are displayed alternatively.) Total counter display When the [INTERRUPT] key is pressed, the machine goes into the main code input standby mode. When the [CA] key is pressed, the simulation is terminated. AR-6020V SIMULATIONS 6-7...
Page 47 Toner rotation time display AUTO indicator Toner counter TEXT indicator Rotation number When the [INTERRUPT] key is pressed, the machine goes into the sub code input standby mode. When the [CA] key is pressed, the simulation is terminated. AR-6020V SIMULATIONS 6-8...
Page 48 If the machine goes into the warm-up state before completion of this simulation, there is a possibility that toner may be supplied to the developer during warm-up. In such a case, therefore, the developer must be replaced with new one. AR-6020V SIMULATIONS 6-9...
Page 49 Auditor setting Coin vendor mode Other When the coin vendor mode is selected, if the auditor setup is ON and the default tray is bypass tray, the default tray setup must be changed to the 1st tray. AR-6020V SIMULATIONS 6-10...
Page 50 1st tray. Used to set stop at maintenance life over. Code number Setting Cancel of stop at maintenance life over Stop at maintenance life over Cancel of stop at maintenance life over * Default AR-6020V SIMULATIONS 6-11...
Page 51 Enter a code number and press [START] key to save the setting. <<Operations at toner end >> Used to set the operating for toner end Code number Setting Contents Operation setting 1 Operation setting 2 Operation setting 3 AR-6020V SIMULATIONS 6-12...
Page 52 (Degree C) Table 2 Temperature (Degree C) When the [INTERRUPT] key is pressed at that time, the machine goes into the sub code input standby mode. When the [CA] key is pressed, the simulation mode is terminated. AR-6020V SIMULATIONS 6-13...
Page 53 70 - 220 alpha degree or less When the [INTERRUPT] key is pressed at that time, the machine goes into the sub code input standby mode. When the [CA] key is pressed, the simulation mode is terminated. AR-6020V SIMULATIONS 6-14...
Page 54 (Degree C) Table 2 Temperature (Degree C) When the [INTERRUPT] key is pressed at that time, the machine goes into the sub code input standby mode. When the [CA] key is pressed, the simulation mode is terminated. AR-6020V SIMULATIONS 6-15...
Page 55 Applicable paper quantity of Black-White heavy paper duplex When the [INTERRUPT] key is pressed at that time, the machine goes into the sub code input standby mode. When the [CA] key is pressed, the simulation mode is terminated. AR-6020V SIMULATIONS 6-16...
Page 56 Applicable paper quantity of Black-White heavy paper duplex 1 - 99 When the [INTERRUPT] key is pressed at that time, the machine goes into the sub code input standby mode. When the [CA] key is pressed, the simulation mode is terminated. AR-6020V SIMULATIONS 6-17...
Page 57 Duplex printing correction DVB value 0 - 255 When the [INTERRUPT] key is pressed at that time, the machine goes into the sub code input standby mode. When the [CA] key is pressed, the simulation mode is terminated. AR-6020V SIMULATIONS 6-18...
Page 58 0 - 8 Machine model type 0 - 1 When the [INTERRUPT] key is pressed at that time, the machine goes into the sub code input standby mode. When the [CA] key is pressed, the simulation mode is terminated. AR-6020V SIMULATIONS 6-19...
Page 59 Change the shift amount and the inclination value with the Numeric keys. The set range is [1] ~ [99]. The default is [50]. Change the set value and press the [START] key, and a copy is made at the set value. AR-6020V SIMULATIONS 6-20...
Page 60 The greater the set value is, the darker the density is. The smaller the set value is, the lighter the density is. The exposure mode is TEXT fixed. The LED does not change, either. The exposure level can not be adjusted. AR-6020V SIMULATIONS 6-21...
Page 61 (When the set value is increased by 1, the magnification ratio is increased by 0.1%.) Main scanning/sub scanning direction (Adjustment range: 1 ~ 99, Default: 50) magnification ratio adjustment Adjustment mode TEXT indicator Main scanning direction magnification ratio adjustment (OC/RSPF) PHOTO indicator Sub scanning direction magnification ratio adjustment (OC) AR-6020V SIMULATIONS 6-22...
Page 62 During writing, the display is as shown below. When upgrade of the firmware is completed, turn OFF/ON the power (NNB) to reset. Status Value section Firmware upgrading DATA NOTIFICATON LED flashes. Firmware upgrading completed ONLINE key indicator and SCAN key indicator flash Error status Error indicator lights. AR-6020V SIMULATIONS 6-23...
Page 63 Copy lead edge position adjustment <Adjustment items> (RSPF) Adjustment mode Default (Only when the RSPF is installed) AUTO indicator Front document scan position adjustment TEXT indicator Back document scan position adjustment PHOTO indicator Rear edge void adjustment (RSPF) AR-6020V SIMULATIONS 6-24...
Page 64 Print rear edge Scanning Scanning direction rear edge Note:A document is scanned in the OC mode. When printing is made in the S-D mode, the first document is scanned and then the second document is automatically scanned. AR-6020V SIMULATIONS 6-25...
Page 65 Execute the simulation to indicate the code number currently set up. Enter the code number and press [Start] key to switch the setting. <26/31 CPM only> Used to disable the operation of the Code Number Setting separate pawl. ENABLE DISABLE AR-6020V SIMULATIONS 6-26...
Page 66 When the [CA] key is pressed, the entered value is saved and the simulation is terminated. LSU operation check Display mode DATA NOTIFICATION indicator Finish completely AUTO indicator and ERROR indicator PM error TEXT indicator and ERROR indicator BD error PHOTO indicator and ERROR indicator LD degradation error AR-6020V SIMULATIONS 6-27...
Page 67 When the destination is of AB series, print data are made in A3 size. (Therefore, A3 paper is desirable.) When the destination is of inch series, print data are made in WLT size. (Therefore, WLT paper is desirable.) AR-6020V SIMULATIONS 6-28...
Page 68: Troubleshooting
Toner motor lock detection Polygon motor trouble EEPROM read/write error (serial communication error) Counter check sum error (EEPROM) Adjustment value check sum error (EEPROM) CH ON None Side door open CH Blink None Developing cartridge not installed AR-6020V TROUBLESHOOTING 7 – 1...
Page 69 Connector and harness check. between the LD PWB and the MCU PWB. Replace the MCU PWB. Replace the MCU PWB. Replace the toner cartridge. Replace the LSU. Replace the developing unit. Check the toner transport pipe section. AR-6020V TROUBLESHOOTING 7 – 2...
Page 70 Check the sub thermistor input circuit on the MCU Replace the lift-up unit. PWB. Replace the MCUPWB. When not normally lighting. Check the lamp control circuit on the MCU PWB. Cancel the trouble with SIM 14. AR-6020V TROUBLESHOOTING 7 – 3...
Page 71 Use SIM14 to clear the self diag display. Detail Cause LSU fan. MCU PWB trouble. Connection trouble of the connector and the harness. Check & Remedy Check connection of the fan harness and the connector. Replace the fan. Replace the MCU PWB. AR-6020V TROUBLESHOOTING 7 – 4...
Page 72 Replace the MCU PWB. U2-12 Adjustment value check sum error (EEPROM) Detail Cause EEPROM abnormality Check & Remedy Check that the EEPROM is properly set. Use SIM 16 to cancel the trouble. Replace the MCU PWB. AR-6020V TROUBLESHOOTING 7 – 5...
Page 73: Firmware Update
•When creating a folder for a maintenance tool in the PC, be sure that no lengthy folder name is included in the path. (Example) Incorrect : C:\________Long Path________\V0428\Service Correct : C:\V0428\Service 2) Connect the PC and the main body with the download cable (USB cable). AR-6020V FIRMWARE UPDATE 8-1...
Page 74 It could be need an administrative right for this operation. If install successfully finish, following message is displayed. 5) Find the "AR-DOWNLOAD" in "Other devices". Right click the "AR-DOWNLOAD" and select "Update Driver Software...".. Then, the following device in "Device Manager". is founded. AR-6020V FIRMWARE UPDATE 8-2...
Page 75 5) If “The Copier is off” message is displayed under the window, select “File” -> “Connection” on menu bar. And make sure that "Service 2) Connect the PC and the main body with the download cable Man Mode" is displayed. (USB cable). AR-6020V FIRMWARE UPDATE 8-3...
Page 76 11) Exit the “Maintenance.exe” and turn on the MFP. 4.Receive the ROM version Click “Reconnect Copier”. The version is displayed at the left part of the window. . 7) Select a download file (*.dwl). 8) Download process automatically starts after selecting a download file. AR-6020V FIRMWARE UPDATE 8-4...
Page 77: Maintenance
When the counter is not automatically reset, it must be reset manu- JAM counter reset (SIM24-01) ally. Trouble memory reset (SIM24-02) Since the maintenance counter is not automatically reset, they must be cleared by executing SIM20-01. AR-6020V MAINTENANCE 9 – 1...
Page 78 LED condition Disable Toner near end Light Enable Toner cartridge replacement required indicator Toner end Flash Disable - The flashing display of the indicator means that the toner is being supplied while the job is printed. AR-6020V MAINTENANCE 9 – 2...
Page 79 Upper separation pawl Upper cleaning pad Thermistor Gear Paper guide Drive section Gears Belts Filters Ozone filter Or, replace it every 6 month use. Paper exit Transport rollers section Gears Discharge brush Transport paper guides Sensors AR-6020V MAINTENANCE 9 – 3...
Page 80 Air-blow the light guide bar. Rails Drive belt/Drive wire Sensors Dust-proof glass Paper feed/ Pickup roller Replace it every 100K or 1 year of transport Separation roller section Transport rollers Transport paper guide Torque limiter Gears Sensors AR-6020V MAINTENANCE 9 – 4...
Page 81 OC mat Cassette Pickup roller Replace it every 100K or 1 year of paper feed Paper feed roller section Separation roller Torque limiter Transportation rollers Paper guides Apply the grease to the necessary Gears part. AR-6020V MAINTENANCE 9 – 5...
Page 82 Do not shake or put up the developer cartridge. Otherwise devel- oper may scatter. A.Toner cartridge When a waste toner cartridge is removed from the machine, it must be put it must be put in a box. AR-6020V MAINTENANCE 9 – 6...
Page 83 Must not be covered. Must not be covered. DV Side DV Side sheet F sheet R Molt edge Molt edge reference reference Attach with the Attach with the projection (rib) line (mark-off line) reference reference. AR-6020V MAINTENANCE 9 – 7...
Page 84 Cleaning blade Separation pawl unit Main motor Tray open/close sensor Tray paper empty sensor N. Others Power supply unit cooling fan (26/31 cpm) LSU cooling fan (26/31 cpm) Lift up motor (26/31 cpm) AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 1...
Page 85: High Voltage Section/Duplex Transport Section
R and the pin from the transfer roller. * When the transfer roller unit is fixed to the right door unit, check that the high pressure spring of the transfer roller unit fits with the right door unit. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 2...
Page 86: Scanner Section
Remove the RSPF unit/ OC cover if they are fixed to the machine. Remove the operation panel unit. Remove the table glass and the SPF glass. Remove the right cover, the left cover and the rear cabinet. Remove the scanner unit. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 3...
Page 87 Shift the lamp unit to the notch section of the scanner base plate. Clean the reflector, the scanner lamp, and the No. 1 mirror. Remove the lamp guide. Disconnect the connector from the LED driver PWB. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 4...
Page 88: Fusing Section
Thermistor Fusing PG Lower separation pawl Heater lamp Cleaning felt Upper separation pawl Heat roller Pressure roller (1) Fusing unit Remove the right sub cabinet. (2) Thermostat Remove the thermostat cover. <20/23 cpm> AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 5...
Page 89 Remove the spring and remove the lower separation pawl. <26/31 cpm> (3) Thermistor Remove the thermistor. (6) Heater lamp Remove the harnesses of the heater lamp. <20/23 cpm> (4) Fusing PG Remove the fusing PG. <26/31 cpm> AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 6...
Page 90 (8) Upper separation pawl Remove the upper separation pawl. Remove the heat lamp. <20/23cpm> (9) Heat roller Remove the heat roller by removing the parts in order as <26/31cpm> shown in the figure. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 7...
Page 91: Paper Exit Section
Paper exit roller (1) Ozone filter Remove the rear cabinet. Disconnect the harness and remove the cooling fan with the fan duct. Remove the ozone filter. Remove the cooling fan from the fan duct. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 8...
Page 92 Remove the screws of right cover. Remove the right front cover. Remove the right OC glass fixing plate. Remove the corner reinforce plate and the right connection plate. Remove the screws from the upper outside cover rear. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 9...
Page 93: Pwb Section
Remove the paper exit earth plate, the E-rings, the pin, the Remove the FFC from the operation panel unit. gears in order. Then, remove the operation panel unit. Then, remove the paper exit roller. Remove the screws fixing the operation panel PWB. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 10...
Page 94: Optical Frame Unit Section
Remove the screws at the left side of the optical frame. Remove the screws fixing the paper exit tray. Remove the screws at the right side of the optical frame. Open the tray and remove the left cover. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 11...
Page 95 LSU and LSU adjustment plate. *Screw disused TR No. : DCE-1028 From mid-June 2016 production Remove the screws fixing the LSU unit. Then, remove the LSU unit. Screw disused TR No. : DCE-1028 From mid-June 2016 production AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 12...
Page 96: Tray Paper Feed Section/Paper Transport Section
(1) Main drive unit Remove the flywheel. Remove the paper feed clutch unit. Remove the power unit and the duplex motor. <D/N model> Remove the cable saddles. <S model> Remove the main drive unit. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 13...
Page 97 Rotate the pin of the paper feed shaft to fit the cut part of the cassette tray. Then, remove the paper feed shaft unit. Remove the harness, then, remove the PIN sensor. Remove the paper feed roller. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 14...
Page 98: Tray Paper Feed Section/Paper Transport Section(26/31Cpm)
Open the tray. Open the front door and remove the PS knob. Remove the tray pick up roller, the tray paper feed roller and the tray separation roller. Remove the left E-ring. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 15...
Page 99: Bypass Tray Section
J. Bypass tray section Contents Bypass tray unit Bypass tray paper feed roller Bypass tray separation roller Bypass tray paper feed clutch (1) Bypass tray unit Remove the bypass tray unit. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 16...
Page 100 Remove the resin E-ring, and remove the bypass tray paper feed roller. (3) Bypass tray separation roller Remove the tray arms. Remove the separation roller unit. Remove the E-ring, and remove the paper feed roller. Remove the bypass tray. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 17...
Page 101: Power Section
DV side sheet F/ DV side sheet R Remove all harnesses to the high voltage PWB, and remove Developing cartridge the high voltage PWB. Developing doctor MG roller Toner sensor (1) Developer Remove the cartridge guide unit. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 18...
Page 102 Remove the cartridge guide unit. Hook Check that the DV seal is free from the developer. If developer is attached to the DV seal, clean it. After supplying developer, do not tilt or shake the developer cartridge. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 19...
Page 103 (4) Developing cartridge Remove the cartridge guide unit. Remove the MG roller by removing the screws, the earth cable , the spring and the MG pulley in order as shown in the figure. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 20...
Page 104: Process Section
Contents Remove the main charger holder unit. Drum unit Main charger holder unit Cleaning blade Separation pawl unit (1) Drum unit Rotate and remove the drum fixing plate. Then, remove the drum unit. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 21...
Page 105: Others
Remove the harness of the main motor, and remove the main motor. <26/31 cpm> (2) Tray open/close sensor Remove the sensor cover. Then, remove the harness of the tray open/close sensor, and remove the tray open/close sen- sor. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 22...
Page 106 (4) Power supply unit cooling fan (26/31 cpm) Remove the harness of the power unit fan, and remove the power unit fan. Remove the main front cabinet left. (5) LSU cooling fan (26/31 cpm) Open the front cover. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 23...
Page 107 Then, remove the lift up motor. Remove the screws of the DV cooling duct and remove the DV cooling duct. (6) Lift up motor (26/31 cpm) Remove the rear cabinet. AR-6020V DISASSEMBLY AND ASSEMBLY 10 – 24...
Page 108: Operational Descriptions
LCD with OPE PWB and operation keys. Because of the touch panel function is not equipped; the operation is executed by key on the operation panel. And also, the adjustment of LCD brightness by hardware (volume and so on) is not equipped. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 1...
Page 109 Feeds a document to the transport section. Makes a warp on paper between the registration roller and this roller to correct the start position of document skew and document image scan. Separation roller Separates a document to prevent double-feeding. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 2...
Page 110 (2) Document scanning clutch, the paper feed clutch is turned OFF.) The document scanning mode is available in 300dpi, 400dpi and 600dpi. Resolution Document transport speed 300dpi 200mm/sec 400dpi 150mm/sec 600dpi 100mm/sec Scanning start (1st sheet) AR-6020V OPERATIONAL DESCRIPTIONS 11 – 3...
Page 111 (After completion of a job, the paper feed clutch is ON, then, the paper exit motor is rotated reversely at a low speed for a certain time to lift the pickup roller.) After completion of scanning, the reverse follower roller is pressed. (Solenoid ON) AR-6020V OPERATIONAL DESCRIPTIONS 11 – 4...
Page 112 10) After completion of scanning, the reverse follower roller is pressed. 11) After stopping the operation, reversing is started. 12) After reversing, registration operation is executed. 13) After turning ON the PS clutch, the reverse follower roller pres- sure is released. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 5...
Page 113 Reduces a document image (light) and project it to the CCD. 1st mirror Leads a document image to the lens. 2nd mirror Light guide bar Converges the scanner lamp lights and radiates onto the document. LED PWB Generates the scanner lamp lights. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 6...
Page 114 Zooming in the sub scanning direction is performed by changing the scanning speed in the sub scanning direction. R,G,B,BW Color filter Zooming in the main scanning direction is not made optically, but performed by the image process technology (software). AR-6020V OPERATIONAL DESCRIPTIONS 11 – 7...
Page 115 On / OFF control of the feed roller is carried out by the Man- ual Feed Clutch This model does not have an automatic paper size detection func- tion in Multi-purpose tray. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 8...
Page 116 Transfer Belt to the Timing of the paper making its way to the Primary and Secondary Transfer section. Start stop movement is controlled by the PS Clutch. Drive for the Registration roller comes from Main motor. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 9...
Page 117 The paper feed roller feeds paper to the paper transport section. At that time, the separation roller rotates to prevent double-feed. To prevent a double feeding, the separation roller apply counter force to the paper from bottom side. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 10...
Page 118 (3)Paper size detection operation This model does not have a function to detect the paper size in the cassette. The paper size in the cassette is changed on operation panel. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 11...
Page 119 The duplex motor (ADUM) drives the fusing rear roller (drive) and the paper exit roller (drive). The paper exit roller along with pres- sure from the paper exit idle rollers drive the paper into the paper exit tray. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 12...
Page 120 This is only for the D model. The switched back paper which comes from paper exit section goes to ADU section. The paper feed rollers are driven by the duplex motor transporting the paper to the registration section AR-6020V OPERATIONAL DESCRIPTIONS 11 – 13...
Page 121 Waste toner in the OPC drum unit is transported to the waste toner collection section. Cleaning blade Cleans remaining toner on the OPC drum. Waste toner transport pipe Transports toner from the cleaner unit to the waste toner box in the toner cartridge front section. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 14...
Page 122 OPC drum surface voltage. Electric charges remain at a position where laser beam are not radiated. As a result, latent electrostatic images are formed on the OPC drum surface. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 15...
Page 123 When the toner density reaches the specified level, the toner motor turns OFF to stop supply of toner to the developing unit. With the above process, the toner density in the developing unit is maintained at a fixed level. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 16...
Page 124 Developing roller Forms electrostatic latent images on the OPC drum into visible images. Stirring roller Stirring roller Stirs toner and developer to charge toner negatively by friction. Toner filter Prevents toner splash and vacuum. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 17...
Page 125 OPC drum where negative voltage is reduced by exposure. On the other hand, the negative voltage at an area where exposure is not made is higher than the developing bias voltage, and toner is not attached. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 18...
Page 126 Apply the negative voltage to the paper which the positive voltage is applied to and discharge the Discharge plate paper. TR bearing (F/R) Transfer roller bearing Transfer roller collar Transfer roller collar TR gear Transfer roller drive gear AR-6020V OPERATIONAL DESCRIPTIONS 11 – 19...
Page 127 Then, the unnecessary toner is transported to the waste toner section by the cleaning blade of the photo conductor. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 20...
Page 128 To prepare for an abnormally high temperature of the heat roller, the thermostat is provided for safety. When the thermostat is opened, the power supply (AC line) to the heater lamp is cut off. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 21...
Page 129 The temperature sensor is provided at the center of the heat roller. The roller temperature is detected by the thermistor sensor, and the heater lamp is controlled so that the temperature is maintained at the specified level. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 22...
Page 130 To prepare for an abnormally high temperature of the heat roller, the thermostat is provided for safety. When the thermostat is opened, the power supply (AC line) to the heater lamp is cut off. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 23...
Page 131 The temperature sensor is provided at the center of the heat roller. The roller temperature is detected by the thermistor sensor, and the heater lamp is controlled so that the temperature is maintained at the specified level. AR-6020V OPERATIONAL DESCRIPTIONS 11 – 24...
Page 132 The machine is provided with the following filter to remove ozone generated in the process section. Name Function and operation Ozone filter Absorbs ozone generated in the image process section. <20/23/26/31 cpm> <26/31 cpm> LSUFM OZFM PSFM AR-6020V OPERATIONAL DESCRIPTIONS 11 – 25...
Page 133: Electrical Section
(Includes ONK) CRUM Toner Motor Mirror Motor Lift Up Motor POWER SUPPLY 5VEN,24V Polygon Motor Mechanical load RRC,C1PUC Cassette Drive Motor C1PED,C1SS Fuser UN DRY HEATER (Japan Only) Lift Up Motor Lift Up Motor AR-6020V ELECTRICAL SECTION 12 – 1...
Page 134 Lift Up Motor POWER SUPPLY 5VEN,24V (26/31cpm) Polygon Motor Mechanical loads Mechanical loads RRC,C1PUC RRC,C1PUC,C1LUM Cassette Sensors Sensors Drive Motor C1PED,C1SS C1PED,C1SS,C1LUD Fuser UN DRY HEATER (Japan Only) Lift Up Motor Lift Up Motor AR-6020V ELECTRICAL SECTION 12 – 2...
Page 135 2.Power line diagram A.AC power line diagram AR-6020V ELECTRICAL SECTION 12 – 3...
Page 136 B.AC power system diagram(24V) AR-6020V ELECTRICAL SECTION 12 – 4...
Page 137 C.AC power system diagram(5V) AR-6020V ELECTRICAL SECTION 12 – 5...
Page 138 3. Actual wiring chart A.Fan, Sensor, Motor, Clutch (1) 20/23 cpm AR-6020V ELECTRICAL SECTION 12 – 6...
Page 139 (2) 26/31 cpm AR-6020V ELECTRICAL SECTION 12 – 7...
Page 140 B.DC, HV, DV AR-6020V ELECTRICAL SECTION 12 – 8...
Page 141 C.Scanner AR-6020V ELECTRICAL SECTION 12 – 9...
Page 142 D.AC power supply (1) 20/23 cpm AR-6020V ELECTRICAL SECTION 12 – 10...
Page 143 (2) 26/31 cpm AR-6020V ELECTRICAL SECTION 12 – 11...
Page 144 E.LSU PWB, OPE PWB, CV PWB, NNB PWB AR-6020V ELECTRICAL SECTION 12 – 12...
Page 145 LD strength adjustment LD_DA# CN111 analog output analog output Scanner home position Detects the scanner home MHPS Home CN118 sensor [Transmission type] position. High voltage MHV_REM/ MHV remote output Main charger ON signal CN112 output ON AR-6020V ELECTRICAL SECTION 12 – 13...
Page 146 Transfer output adjustment Transfer output adjustment TCDA# CN112 Analog analog output analog output signal Toner sensor density Toner sensor density CN132 Analog detection detection Temperature analog sensor TH_RA Temperature detection signal CN135 Analog signal input AR-6020V ELECTRICAL SECTION 12 – 14...
Page 147 Toner count detection CN126 151 selector output 151 selector output CN142 signal_2CS signal_2CS 151 selector output 151 selector output CN142 signal_3CS (Op) signal_3CS (Op) 151 selector output 151 selector output CN142 signal_4CS (Op) signal_4CS (Op) AR-6020V ELECTRICAL SECTION 12 – 15...
Page 148: Service Web Page
Specify the save position of the file, and save the file. (File name: *****.bin) (2) Import settings Import from a file: Click "Execute" button to select the back-up file. (File name: *****.bin) Click "Execute" button to execute import. Reboot the machine. AR-6020V SERVICE WEB PAGE 13 – 1...
Page 149: Tool List
Grease (FLOIL G-313S) UKOG-0307FCZZ Grease (JFE552) UKOG-0235FCZZ Stearic acid powder UKOG-0312FCZZ OPC drum Grease (FLOIL GP-501MR) UKOG-0013QSZZ RSPF paper feed roller shaft Grease (MOLYKOTE X5-6020) UKOG-0158FCZZ Grease (MOLYKOTE BR-2 Plus) UKOG-0097FCZZ Grease (FLOIL G-484) UKOG-0097FCZZ AR-6020V TOOL LIST 14 – 1...
Page 150 Please contact your local authority for correct method of disposal of the used battery “BATTERY DISPOSAL” THIS PRODUCT CONTAINS A LITHIUM PRIMARY (MANGANESS DIOXIDE) MEMORY BACK-UP BATTERY THAT MUST BE DISPOSED OF PROPERLY. PLEASE CONTACT YOUR LOCAL SHARP DEALER OR AUTHORIZED SERVICE REPRESENTATIVE FOR ASSISTANCE IN DISPOSING OF THIS BATTERY. U.S.A.AND CANADA ONLY...
Page 151 Adobe, the Adobe logo, Acrobat, and the Acrobat logo are trademarks of Adobe Systems Incorporated. PCL is a registered trademark of the Hewlett-Packard Company. Sharpdesk is a trademark of Sharp Corporation. All other trademarks and copyrights are the property of their respective owners. SHARP CORPORATION...

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