US Water Systems Synergy 9000 Installation Manual page 42

Problem
1. Water conditioner fails to
regenerate
2. Hard water
3. Unit used too much salt
4. Loss of water pressure
5. Loss of mineral through
drain line
6. Iron in conditioned water
7. Excessive water in brine
tank
8. Softener fails to draw brine
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Cause
Electrical service to unit has
been interrupted
Control is defective
Power failure
Bypass valve is open
No salt is in brine tank
Injector screen plugged
Insufficient water flowing into
brine tank
Hot water tank hardness
Leak at distributor tube
Internal valve leak
Improper salt setting
Excessive water in brine tank
Iron buildup in line to water
conditioner
Iron buildup in water condi-
tioner
Inlet of control plugged due to
foreign material broken loose
from pipes by recent work
done on plumbing system
Air in water system
Improperly sized drain line
flow control
Fouled mineral bed
Plugged drain line flow control
Plugged injector system
Timer not cycling
Foreign material in brine valve
Foreign material in brine line
flow control
Drain line flow control is plug-
ged
Injector is plugged
Injector screen is plugged
Line pressure is too low
42
Correction
Ensure permanent electrical service
(check fuse, plug, pull chain, or switch)
Replace control
Reset time of day
Close bypass valve
Add salt to brine tank and maintain salt
level above water level
Clean injector screen
Check brine tank fill time and clean brine
line flow control if plugged
Repeated flushing of the hot water tank
is required
Make sure distributor tube is not
cracked. Check O-ring and tube pilot
Replace seals and spacers and / or pis-
ton
Check salt usage and salt setting
See Problem 7
Clean line to water conditioner
Clean control and add mineral cleaner
to mineral bed. Increase frequency of re-
generation
Remove piston and clean control
Ensure that well system has proper air
eliminator control. Check for dry well
condition
Check for proper drain rate
Check backwash, brine draw, and brine
tank fill. Increase frequency of regenera-
tion. Increase backwash time
Clean flow control
Clean injector and screen
Replace timer
Replace brine valve seat and clean valve
Clean brine line flow control
Clean drain line flow control
Clean injector
Clean screen
Increase line pressure to 20 PSI
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