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TROUBLESHOOTING
PANEL TEST TROUBLESHOOTING
Test
Panel Tamper
Check panel Tamper state
AC Status
Check panel AC power status
Internet Connection
Check panel's Internet connectivity
Tests whether panel is connected to
Wi-Fi
Wifi network
Checks that the panel can receive
Upgrade Service
updates from the Qolsys servers
Check panel's Z-Wave module
Z-Wave
operation
Check that the panel' s siren is
Sirens
functioning properly (Burglar, Auxiliary,
Fire & CO).
Description
1) Check to ensure backplate is secure and installed properly.
2) Repeat test.
1) Inspect the wire leads are secure and properly connected on the terminal block
and adapter.
2) Repeat test.
1) Go to Wifi Setting page, Enable Wifi and connect to a Wifi Network
2) Make sure Internet is available on the home router. You can check internet
information in the "About" section.
3) Contact your network service provider on continued internet connectivity failure.
1) Go to Wifi Setting page and enable wifi.
2) Connect to a Wifi Network
1) Verify internet and Wi-Fi connections.
1) Reboot the panel and repeat test.
2) Master reset and repeat test
1) Verify the siren is plugged in
If fails:
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