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TROUBLESHOOTING
PANEL TEST TROUBLESHOOTING
If you run a panel test and it fails, use the following steps to fix the issue.
Test
Arm-Disarm
Tests the arm/disarm operation
Checks that photos are loaded in the
Photos
photo frame app
Checks help videos are installed in the
Help Videos
panel.
Battery
Checks panel battery health
LED Green/Red
Check panel LED operation
Description
Reboot panel, run test again then if necessary perform a master reset and repeat
test
1) Go to Settings -> Photo Frame -> Add Photos
2) Add photos from Wifi photo sets
1) Load Help Videos with a Patch Tag
1) Make sure the battery is connected
2) If test continues to fail, replace the battery
1) Reboot the panel and run the test again
2) Master reset and repeat test
QOLSYS CONFIDENTIAL AND PROPRIETARY
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If fails:
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